1 to 25 of 99 ITIL Jobs in the Midlands

Change & Release Manager ITIL Northampton, Northamptonshire hybrid working role Salary 55-58k plus excellent benefits, remote working with occasional visits to their Northampton offices. We have a new role for an advanced organisation who are constantly pushing for pushing for positive change within their business, with continued success they … in Change Management, you'll lead release governance, establishing frameworks for safe and efficient change delivery. Core skills for this Change and Release Manager ITIL Foundation v3 or ITIL4 is essential Candidates must have 2-3 years experience in an ITIL Change and Release Management role Ability to influence others … ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, ITIL Foundation, ITIL Change, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Banking, Finance, Financial, Release Management, remote, #wfh Send your CV to or call more »

Soft Skills: · Analytical problem-solving skills to follow an incident or problem through to resolution · Excellent Customer service skills · Experience of working in an ITIL environment preferred but not essential · Use initiative with a positive and can-do attitude · Identify business impacting incidents and escalate according via the escalation process more »

of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades National Travel required more »

Monitoring tools (PRTG, SNMP) * Firewall configuration and management * Backup and recovery solutions (VEEAM, Zerto) Experience * Proven team leadership and people development skills. * Understanding of ITIL practices and ability to apply them effectively. * Excellent analytical and problem-solving skills. * Ability to lead internal and external projects from inception to completion. * Exceptional more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

business continuity compliant systems in a large international enterprise It would be great if you also have Knowledge of formal methodologies and frameworks – TOGAF, ITIL, AGILE Working knowledge of data protection and compliance standards of PCI-DSS and GDPR Experience of middleware technologies –Software AG Containerisation, microservices and orchestration technologies more »

1st Line, Service Desk, IT Support, Windows 10, O365, Active Directory, MS Office, ITIL, Windows Server/Networks - Global Tech Client - 28K + Bonus & Training - office-based job. ROLE: An exciting opportunity has arisen for a 1ST Line Support/Service Desk Analyst to join the IT team at a more »

modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »

modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »

modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »

modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »

business continuity compliant systems in a large international enterprise It would be great if you also have Knowledge of formal methodologies and frameworks – TOGAF, ITIL, AGILE Working knowledge of data protection and compliance standards of PCI-DSS and GDPR Experience of middleware technologies –Software AG Containerisation, microservices and orchestration technologies more »

prioritization and categorization of incidents is important. Skills Required: Excellent Communication skills in English and French (spoken and written). Handling the voice calls. ITIL process on Incident Management and Service Request fulfilment. Documenting the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the more »

of all IT Assets records agreed by the Corporate Head of IT & Digital. Responsible for developing our Service Hub solution to be aligned to ITIL best practice and to regularly report on performance against set business targets. Accountable for line managing the Digital Support Analyst Team, behaviours against our values more »

the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the more »

with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and underpinning KPIs. Building ITIL Management Reporting Surface key risks and issues early, building effective mitigation and stakeholder management. Manage major incidents effectively internally and with customers, including clear communication more »

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

Any of the following:- Switches, routers, firewalls, VPN''S mobile devices Linux based platforms OSX operating system Backup recovery solutions virtualisation technologies Azure desirable ITIL framework Key technologies in use include:- Sophos XG firewalls Sonicwall firewalls PKI infrastructure Windows server Azure VMware vCloud Microsoft Intune Experience of any of the more »

of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »

Computing, Virtualisation, Network Security, Network Monitoring, IT Operations, Application support, Bespoke software, Server Administration, Enterprise Networking, WAN, LAN, Firewall, VPN, Disaster Recovery, IT Governance, ITIL, TCP/IP, DNS, DHCP, SNMP, Routing and Switching, IT Documentation, 3rd line support, Infrastructure, Networking, IT Support. BeTechnology Group Limited is acting as an more »

books, security and support documentation The ability to learn quickly, work autonomously and make sound decisions Excellent customer service, communication and technical documentation skills ITIL (change management, incident management, configuration management, availability management) DESIRABLE Virtualisation technologies Experience in e-commerce, call centre, support of proprietary and COTS applications TECHNICAL SKILLS more »

solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return more »

and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to work as part of a rota to ensure 24/7 coverage Role and Responsibilities: Undertake daily Incident Management of P1 more »

Networking Experience (CCNA/CCNP desirable) Cybersecurity accreditation (e.g. CompTIA Security+, CCNA Security, CISSP) Active Directory Windows Server Linux administration Desirable experience of using ITIL processes for incident and problem management *This company cannot offer sponsorship If this Information Security Analyst role with experience in Active Directory, Information Security, Linux more »

application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »