Experience supporting Microsoft Azure Working knowledge of Apple OS X and IOS Good working knowledge of Imaging and Deployment Tools including SCCM, Intune, Autopilot ITIL Foundation v3 Interpersonal and communications skills Excellent verbal and written communication skills Pro-active approach to work Ability to communicate complex technical issues to non more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Click Recruitment
a positive attitude towards challenges Able to obtain Security Clearance Desired skills include Project Management techniques and processes e.g. PRINCE2; Service Management experience e.g. ITIL; Understanding basic IT security concepts e.g. Security Clearance; Standards e.g. ISO; Driving license more »
as ServiceNow experience in an IT End-User Service or Desktop Services role Experience of Microsoft 365 Deployment and Operations SCCM knowledge is essential ITIL knowledge is essential Incident management understanding Solid communication skills and with experience of working in a support team There will be a two stage interview more »
as ServiceNow experience in an IT End-User Service or Desktop Services role Experience of Microsoft 365 Deployment and Operations SCCM knowledge is essential ITIL knowledge is essential Incident management understanding Solid communication skills and with experience of working in a support team There will be a two stage interview more »
and performance and actively contribute to plans to address any issues with ICT and the wider business. Ensure all service support documentation is of ITIL V3 quality and document control is in place for ongoing effective engagement with the Incident, Change, Problem and Request management areas. Identify opportunities to deliver more »
Banbury, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Red Recruitment
Skills of a Customer Success Specialist: Fluency in both Spanish and English (Written and spoken). Experience with Zendesk, JIRA Service Desk, or similar ITIL-based trouble-ticketing software. Familiarity with SAAS and cloud-based technologies. Knowledge of the credit card payments industry. Understanding of customer service best practices. Familiarity more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Xact Placements Ltd
Technical Resource Manager Our Client are an Oxfordshire based MSP, who are keen to find an enthusiastic Technical Resource Manager for a hybrid role within there Oxfordshire Office. Our clients organisations primary focus would include, Cybersecurity, Modern Workplace and Cloud more »
resolving incidents, requests, and problems, identifying and delivering service improvements, creating procedure and knowledge base documentation, troubleshooting, and diagnostics skills. Good communication skills and ITIL V3 Foundation or ITIL V4 equivalent are desirable. If you meet these requirements, please send your CV and cover letter to (url removed) We look more »
equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Principal Accountabilities: Technical … maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to more »
Employment Type: Permanent
Salary: £40000/annum plus a £2000 South East allowance
equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Principal Accountabilities: Technical … maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to more »
Employment Type: Permanent
Salary: £35000 - £40000/annum plus a £2000 South East allowance
65k plus benefits: Are you an experienced IT Service Delivery Manager who has experience of leading teams of service desk or helpdesk engineers, applying ITIL best practices & methodology? If so, this exciting role could be the perfect next step in your career. The role: This IT Service Delivery Manager role … blends together service desk management, the delivery of IT as a service into the business and the implementation of ITIL best practices and methodology. You will provide leadership to the service desk, conducting weekly 1-2-1’s, highlighting areas for personal and technical training. This role is working for more »
Kidlington, Shipton On Cherwell, Oxfordshire, United Kingdom
Mars Recruitment
65k plus benefits: Are you an experienced IT Service Delivery Manager who has experience of leading teams of service desk or helpdesk engineers, applying ITIL best practices & methodology? If so, this exciting role could be the perfect next step in your career. The role: This IT Service Delivery Manager role … blends together service desk management, the delivery of IT as a service into the business and the implementation of ITIL best practices and methodology. You will provide leadership to the service desk, conducting weekly 1-2-1’s, highlighting areas for personal and technical training. This role is working for more »
This is a permanent role and will be based out of our clients Oxford office. The role requires a background in delivering changes through ITIL Framework and Prince2 methodology. The successful candidate will come from an IT/ERP Project Management background and will have experience managing projects through all … Scope, costing, resource requirements, implementation and delivery? Knowledge of SAP iDocs is nice to have? Open Text experience is also desirable? Prince 2 or ITIL Certification? First class communication skills? If you are interested, please do apply more »
proven experience in a similar role working on IT projects. You will have experience working within an eBusiness environment and have good knowledge of ITIL Service Design & Service Transition, Prince 2, EDI/Business Technology, Systems Integration and general SAP exposure. Any experience with SAP IDoc, SOX compliance, Supply Chain … and suggest corrective actions *Based fully onsite in Wantage The Person: *Proven experience in a similar role working on IT Projects *Good knowledge of ITIL Service Design & Service Transition, Prince 2 *Good knowledge of EDI/Business Technology, Systems Integration and general SAP exposure *Any experience with SAP IDoc, SOX more »