Epsom, Surrey, South East, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - Epsom
as part of a team Someone who is keen to grow and not just do the minimum duties Confident working knowledge and understanding of ITIL framework - able to confidently discuss this at interview stage 3 years + experience in a busy Service Desk role The Role: Provide effective, professional, customer more »
support role, providing second-line technical assistance to end-users. Coding and scripting would be a bonus! Strong understanding of service management principles and ITIL framework. Familiarity with ITSM platforms, ideally ServiceNow to use the tool and help us improve it. Excellent problem-solving and analytical skills, with the ability more »
team skills Strong troubleshooting solving skills Able to build and maintain client relationships The ability to work well under pressure and unsupervised Experience in ITIL framework Logical thought processes and analysis techniques coupled with the ability to think outside the square Commitment to accuracy and precision with all outcomes Ability more »
looking for a 3rd Line Service Desk Technician who has the following skills and experience: Experience in a similar role in an SLA, CSAT, ITIL driven environment. Experience of working in FS or a highly regulated environment is a bonus. Knowledge of AD and AAD structure, configuration & administration. Experience with more »
Epsom, England, United Kingdom Hybrid / WFH Options
Nuffield Health
starts with passion and commitment to quality. It starts with you. As an Infrastructure Engineer, you’ll show demonstrable experience working in a modern ITIL-based IT service organisation, ability to collaborate effectively, and experience of managing a complex, national multi-site infrastructure. You’ll be an analytical thinker, with more »
Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Experience of working as a senior member of the ServiceDesk team providing an escalation more »
months+ 1st line support experience Providing customer service to all levels of business Active Directory Windows 10 Office 365 Basic network troubleshooting - desirable ITIL - desirable The ability to undergo UK Security Clearance In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment more »
months+ 1st line support experience Providing customer service to all levels of business Active Directory Windows 10 Office 365 Basic network troubleshooting - desirable ITIL - desirable The ability to undergo UK Security Clearance In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment more »
Farnham, Surrey, United Kingdom Hybrid / WFH Options
Zenzero Solutions
and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident. Management, Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills. Ability to demonstrate strong more »
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Confidential
able to dissassemble and assemble electronics products. Client facing with an appreciation for customer service and stakeholder management. Ability to achieve SC clearance. Desirable: ITIL foundation qualification. Skill Essential: Ability to understand priorities and contractual requirements. Ability to specify work packages. Ability to manage stakeholder and customer expectations. Excellent communication more »
maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »
to all of our customers across all sectors. We cover Service Operations and service desk, AMO, Cloud technology and legacy ITO. We align with ITIL and are agnostic across our delivery capability in relation to core IT, Cloud, service desk, EUC tools and technologies. We are passionate about delivery and more »
of Microsoft Windows, Active Directory and SAP In-depth knowledge of printer management, workflow, functionality and print quality Knowledge of secure data transfer processes ITIL Service Management knowledge Salary and Working Policy: Up to £45K Flexible working - Hybrid, based in Reigate If you're interested in this opportunity and would more »
experience as a system engineer on complex integration projects Desirable: Master’s Degree in a relevant discipline or equivalent qualification/experience INCOSE certification ITIL certification more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
practices Experience Experience in a combination of Information Security, InformationTechnology and Identity and Access Management Understanding of international standards and best practices (ISO27001, ITIL, COBIT) and regulatory environments Experience in designing, implementing and running Information Security Governance, Risk and Compliance processes in a global and diverse environment Background in more »
Experience It is desirable that you have an understanding of data warehousing principles and data development best practices, including data regulations, be cognizant of ITIL methodology, and have some technical knowledge of some, or all, of the following: SQL, Python, Powershell, SOAP, REST, WSDL, SFTP/FTPS, Team Foundation Server more »
Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and … to have the following: Minimum 4 years previous experience in a similar role as a 2nd/3rd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation more »
voice platforms (eg, Teams, Twilio) Be able to work alone using own initiative and managing support calls to a high standard. Ability to apply ITIL processes to the provision of IT support. The ability to investigate and trouble-shoot a wide range of technical problems, including computer equipment, software, network … of server & desktop operating systems, CompTIA A-plus/Network-plus or equivalent qualifications covering computer servicing/maintenance and troubleshooting. IT Certification eg, ITIL, MCP, MCSA, VCP, etc. Credible knowledge/experience in Microsoft Windows Servers, Office 365, Exchange Online administration. Knowledge of networking TCP/IP, DHCP, DNS more »