the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in ITServicemanagement operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic more »
discussed regularly.These are likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance Youll be a proven practitioner in ITServiceManagement Youre likely trained in ITIL, at least to Foundation status Be able to demonstrate you understand how IT services fit in a customers business more »
Havering, Greater London, Havering Park, United Kingdom
BBS Recruitment
BBS Recruitment is currently recruiting for an experienced ITServiceManagement Lead in a temporary position for our client in Havering. Responsible for the provision of an excellent user centred service that supports users to get full value from the digital tools and equipment available to them, helping users find more »
