14 of 14 ITSM Jobs in Yorkshire

starters. What Youll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint ...

Engineer will also have experience of administering as many of the above as possible. Daily operational duties will include: Incident and Request management via ITSM suite. Management and Monitoring of existing IAM automation services, predominately focusing on Microsoft PowerShell and Graph API. Development, Test and Release of additional Automation services ...

skills. Good technical knowledge across Windows, Office 365, networking, and end-user devices. Strong problem-solving ability and attention to detail. Familiarity with IT service management tools and structured ticket handling. A positive, team-oriented attitude with a willingness to learn and develop. What You’ll Receive Salary ...

team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This … Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service management (ITSM), including ITIL, incident management, problem management, and change management. Practical experience with ITSM tools and platforms. Deep understanding of service delivery processes and frameworks such ...

with engineering, operations, and application teams to automate processes. Troubleshoot and resolve complex automation issues. Support integration with CI/CD pipelines, monitoring, and ITSM tools. Ensure security, compliance, and proper credential management in automation workflows. Mentor and train team members on Ansible usage and automation concepts. Evaluate new features ...

with engineering, operations, and application teams to automate processes. - Troubleshoot and resolve complex automation issues. - Support integration with CI/CD pipelines, monitoring, and ITSM tools. - Ensure security, compliance, and proper credential management in automation workflows. - Mentor and train team members on Ansible usage and automation concepts. - Evaluate new features ...

services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service … defining UKHSA's product/platform offer to meet UKHSA's business strategy and needs with respect to workplace applications/platforms, IT service management and infrastructure and networks. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage ...

related automation tools. Experience with RBAC, security, and compliance in enterprise environments. Knowledge of CI/CD, DevOps, and integration with monitoring and ITSM tools. Excellent communication, documentation, and stakeholder management skills. Knowledge of config as code concepts ...

IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM) click apply for full job details ...

Mode of Working Hybrid/Office Based: Office based Duration of Assignment: 3 months The Role ServiceNow HRSD Lead Required Technical Skill Set: ServiceNow, ITSM Modules, HRSD module No. of Requirements: 1 Desired Experience Range: 8+ Location of Requirement: UK Your Responsibilities: (Up to 10) Requirements Sanitation: Work with stakeholders ...

related automation tools. Experience with RBAC, security, and compliance in enterprise environments. Knowledge of CI/CD, DevOps, and integration with monitoring and ITSM tools. Excellent communication, documentation, and stakeholder management skills. Knowledge of config as code concepts ...

Mode of Working Hybrid/Office Based: Office based Duration of Assignment: 3 months The Role ServiceNow HRSD Lead Required Technical Skill Set: ServiceNow, ITSM Modules, HRSD module No. of Requirements: 1 Desired Experience Range: 8+ Location of Requirement: UK Your Responsibilities: (Up to 10) Requirements Sanitation: Work with stakeholde... ...

IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health ...

user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications through Citrix, providing guidance and troubleshooting support - Keep … solving abilities, particularly in troubleshooting Windows 10 and 11 operating systems, basic network issues, and overall ITSM processes - Proficiency in using Jira for IT service management and project management, and Google Workspace for collaboration - Knowledge of Citrix environments and the ability to support users in accessing their applications - Exceptional communication ...