Jobs 1 to 15 of 15

Service Desk Engineer - Voice Mitel

Thoroughly triage all incidents determining where the issue lies, IP Telephony, WAN, SIP etc... Good PC skills, MS Office packages... Knowledge of IP Protocols / Networking including LAN / WAN / switches and routers... Knowledge of Mitel’s products including MiVoice Business, MiCollab, MiCC contact centre, IVR, ACD desirable or alternative vendor such...
High Wycombe, Buckinghamshire -
FT Select
Salary: From £25,000 to £27,000 per annum plus bonus and benefits
Posted: 10 hours ago

UCCE Consultant (CVP/IVR/ICM)

Currently, the NP Group are supporting the expansion plans of a leading Cisco Professional Services organization within their Contact Centre division, with the need to recruit a UCCE consultant. Due to successful project wins and constant growth over the last 2 years, they are looking for a Cisco Unified Contact...
Reading, Berkshire -
Networking People
Salary: £70000 - £75000 per annum + Package
Posted: 3 days ago

Specialist Engineer

VoIP - Mitel - Telephony. My client is a company that has used their success to make themselves a mainstay with the Telecoms industry and offers a vast array of solutions within the Unified Communications, Network and Contact Centre arenas... *Understanding of ITIL Framework. *High level knowledge with MCD, MiCollab, CCM & IVR,...
London -
IQ Telecom
Salary: £38000 - £45000 per annum + Car Allowance
Posted: 24 days ago

Infrastructure Architect (Contact Centre)

Detailed understanding of telephony (Avaya) system operation, administration and design, IVR and CTI platform design and integration. Detailed understanding of Unix/ Linux, vSphere and Windows system operation, administration and design... Familiarity with three-tier client/server application architectures. Knowledge of latest storage technologies (SAN, NAS) Technical design and integration in...
Milton Keynes, Buckinghamshire -
TSYS Europe
Salary: From £45,000 to £55,000 per annum
Posted: 17 days ago

Account Manager

Capita Technology Solutions is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... Our services are extensive spanning IT Hardware and Infrastructure, virtualisation and cloud services, security, disaster...
Gloucestershire -
Capita plc
Salary: £40000.00 - £50000.00 per annum + Bonus
Posted: 14 days ago

Contact Centre Specialist

Role purpose: * Part of a rota of Technical Event Leads, providing 24/7 support for the Major Incident Management process... * Supporting technical requirements at all levels and across all ITIL processes and functions, providing direct technical liaison where required... * An integral part of the Service Management Office, working to fulfil...
Birmingham, West Midlands (County) -
Lorien Resourcing
Posted: Yesterday

Technical Event Lead

Role purpose: * Part of a rota of Technical Event Leads, providing 24/7 support for the Major Incident Management process... * Supporting technical requirements at all levels and across all ITIL processes and functions, providing direct technical liaison where required... * An integral part of the Service Management Office, working to fulfil...
Birmingham, West Midlands (County) -
Lorien Resourcing
Posted: 3 days ago

Service Desk Lead Analyst - ITIL

Objectives setting and performance management reviews of team members (including 1-2-1s and team meetings) * Drive a performance culture throughout the team... * Proven experience of ITIL Service Management principals and processes... * Good timekeeping and time management. * Excellent customer service skills (Strong business focus and stakeholder engagement skills) * Experience of...
Epsom, Surrey -
Executive Recruitment Services (ERS)
Salary: £30000 per annum
Posted: 3 days ago

Contact Routing Specialist (IVR)

Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone users with fantastic call quality - but also enabling all sorts of fundraising with JustTextGiving - the UK’s first free text donation service... This is an exciting opportunity to...
Manchester, Lancashire -
Vodafone
Posted: 3 days ago

Technical Delievery Manager

Summary: The UK’s fastest growing and largest independent energy supplier is seeking a Technical Delivery Manager with experience working with customer service platforms and working knowledge of Salesforce to join their expanding team... : A key role within the IT department aiming to maximise the delivery of business value from...
Warwick, Warwickshire -
First Utility
Salary: From £45,000 to £65,000 per annum + Bonus + Excellent Benefits
Posted: 3 days ago

Automation Test Developer/Analyst - Microsoft

Broad experience of working in an agile development methodology such as Scrum... Methodical approach to recording of test scripts and test execution using structured test management and defect tracking tools... Team Foundation Server, Microsoft Visual Studio. Acceptance Test Driven Development. Testing tools and practices for .NET, C#, SQL Server, Specflow.....
City of London -
Hays Specialist Recruitment Ltd
Rate: £400 per day
Posted: 9 days ago

Integration Architect

Job purpose: Working in the Enterprise Architecture team, the Integration Architect will provide technical leadership to help Royal Mail integrate the new digital ecosystems formed by the coming together of social networks, mobile computing, analytics, and cloud computing (SMAC)... Knowledge of a wide range of COTS and open source digital...
City, London -
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 18 days ago

Technical Delivery Manager

Summary - Technical Delivery Manager (Manager) The UK’s fastest growing and largest independent energy supplier is seeking a Technical Delivery Manager with experience working with customer service platforms and working knowledge of Salesforce to join their expanding team... Role overview - Technical Delivery Manager (Manager) A key role within the IT...
Warwick -
First Utility
Salary: £45,000 - £65,000 + 10% bonus
Posted: 4 days ago

M - Senior C#/WPF Developer

Specialist .Net House - Manchester - up to £50k! I have a FANTASTIC opportunity for a .Net Software Developer to join an International Software Development company based in Manchester... Working alongside some Bluechip Technology partners my client specialise within Telecommunications and are seeking further Senior .Net Developers to join their innovative team...
Manchester -
Computer Futures
Salary: £35000 - £50000 per annum + competitive
Posted: 12 hours ago

Voice Confirguration Engineer

Must be experienced in supporting Networks, Business and Consumer divisions in the creation of new and existing services. Must have experience in developing Platform Configuration plans and processes required for the addition of new services. Responsible for the configuration of networks to facilitate the effective delivery of service to Customers...
South East -
Hydrogen Group
Rate: £250 - £335 per annum
Posted: Yesterday