Jobs 1 to 15 of 19

JUNIOR SALES SUPPORT - Cloud, Telecoms, Contact Centre

London -
Streamline Connections
The Junior Pre-Sales Support Engineer will support the Sales team with technical sales information - setting up presentations and demonstrations etc for their Cloud-based Contact Centre solutions (multi-channel contact solutions - phone, email, SMS, chat etc). We're looking for a bright and energetic Graduate-calibre individual with an...
Salary: £28000 - £35000 per annum
Posted: 5 days ago

Head of Customer Technical Services | Genesys Contact Centre | Avaya I

London -
Agnos Tech
Management of a team of experts in Inbound, Outbound, IVR, Recording and other key Contact Centre technologies dedicated to a specific strategic customer... - M aintenance of service levels, as per the managed services contract and service level agreement. - Use and adaptation of ITIL-based processes to ensure a quality service...
Posted: 6 days ago

Contact Centre Engineer

London -
Lorien Resourcing
Must have experience of Telecommunications, contact routing (ACD), IVR, Nuance Tier 3 or CTI... * Must have a good working knowledge of Windows server operating systems and technologies such as domains, Active Directory, Gmail . * Should have a good working knowledge of Linux. * Must have knowledge of Object Oriented design principles and...
Rate: Market Rate
Posted: 5 days ago

Infrastructure Manager

Sheffield, South Yorkshire -
The Bridge Ltd
Technical environment includes, but not limited to: Microsoft Windows Server, Apple, Cisco based Lan / WAN, VMWare, Blackberry, security... Good All round skills & experience including: Microsoft Windows Server environment, Apple Mac, Blackberry, telephony (IVR, Call Centre), Cisco, HP, VMWare... IT budget management, 3rd party supplier management, complete life cycle project management... -...
Salary: £neg depending on experience
Posted: 1 hour ago

Infrastructure Manager

Leeds, West Yorkshire -
The Bridge Ltd
Technical environment includes, but not limited to: Linux, Apple, Cisco based Lan / WAN, VMWare, Blackberry, security... Good All round skills & experience including: Microsoft Windows Server environment, Apple Mac, Blackberry, telephony (IVR, Call Centre), Cisco, HP, VMWare... IT budget management, 3rd party supplier management, complete life cycle project management... - ITIL certification -...
Salary: £excellent + bonus + benefits
Posted: 5 days ago

UAT Test Manager - Telephony - IVR

Cheshire -
Rullion IT Plus
UAT Test Manager/Telephony/IVR/Avaya/End to End testing/Test Plan/Script Development/Execution/Implementation. A leading financial services is currently recruiting for a UAT Test manager to lead the testing of telephony solutions including end to end testing with an IVR... test automation and consistently deliver high quality...
Posted: 5 days ago

Presales Technical Specialist - Contact/Call Centre Technologies

London -
HP
A Presales Technical Specialist with a specific focus on HP Autonomy’s Marketing Optimization Suite for contact centre workforce optimization and multi-channel interaction analytics that help our customers gain actionable insights and increase their chances of driving more customer interactions to successful closures on the first contact... Assists the...
Salary: Competitive Salary
Posted: 12 days ago

Voice Services Support Technician - 3 Months

Bristol, Avon -
Computer People
My large client is urgently looking for a Voice Services Support Technician to be based in Taunton, Somerset or Portishead near Bristol. They require someone immediately for an initial 3 month engagement. Candidates must have good technical experience of large PABX's admin and support. Experience required: - Wide range experience...
Rate: £250.00 per day
Posted: 6 days ago

RBB Technology - IT4 AVP - Firewall Solutions Delivery Engineer

Cheshire, Knutsford -
Barclays Corporate
Firewall Solutions Delivery Engineer... Cisco routers and switches, firewalls, PBX, voice recording, call logging, IVR etc. - Thorough knowledge of the TCP/IP protocol Suite, VLSM, IP address allocation and IGRP, EIGRP, OSPF and BGP routing protocols... - A good awareness of VOIP technology and its implementation in a Cisco Routed / Switched...
Salary: Competitive
Posted: 25 days ago

Analyst

Buckinghamshire -
Lorien Resourcing
This role projects will cover channel areas, internet, mobile, IVR and ATM. Successful candidates must have experience of ATMs, mobile banking and portals (internet, intranet). Candidates must have systems analysis and testing experience. Responsible for coordinating between labs, delivery teams, manage incident resolution. Involved in reviewing test plans. Candidates must...
Posted: 6 days ago

Telecomms Engineer

Milton Keynes -
Hudson - London
To support all aspects of managing and maintaining the telephony infrastructure ranging Voice over Internet Protocol (VOIP)/ Session Initiation Protocol (SIP) architecture, Automatic call distributor (ACD)/Interactive voice response (IVR) functions... *Own the change management process and ensure its rigorous and adhered to at all times... *To support the Telecoms...
Posted: 7 days ago

Sales Engineer

Greater Manchester -
Venn Group - UK
Our client, a market leading global Software company, requires a hardworking and personable Sales Engineer to join its expanding Business Development team... - Provide interface with Sales to the Product Management, Operations & Development... - Conduct presentations and demonstrations of Internet products and services. Education & Professional Certifications: - Bachelor?s degree in related field...
Salary: 50000-80000 Per Annum
Posted: 6 days ago

UAT Test Analyst - Northampton

Midlands -
Cognizant
Summary of Department Focus: Cognizant BFS testing practice is 7000 member unit that has skills varying from core application testing, Test programme Management to test consulting. Cognizant is the preferred testing partner for top 3 of the UK Banks... Key Responsibilities: % of time - Contribute to the creation of a combined...
Posted: 25 days ago

Cisco UCC Unified Contract Centre Support Engineer

Woodbridge, Suffolk -
TEKsystems
Cisco Intelligent UCC Unified Contract Centre Support Engineer need to support a Global Cisco Contact Centre. The UCC Engineer must have experience in supporting Cisco Hosted Intelligent Contact Management (ICMH) or Hosted Unified Contact Centre (UCCH) with a large organisations... Experience within the following; - TDM ACD's and third party...
Rate: £250 - £325 per annum
Posted: 3 days ago

Data Services Policy System - Test Analyst

Slough, Berkshire -
Lawrence Harvey IT & Change
Redknee... Good knowledge of other core nodes like PCEF, OSN, IPC, CSM, DPI etc, Good knowledge of protocols like SS7:CAP/ISUP/INAP/MAP, Diameter/DCCA, Radius, HTTP, XML, Tibco Rendezvous, LDAP, TCP/IP... Experience supporting data center UNIX platforms running Solaris and Linux Redhat environments. Good knowledge in Scripting (...
Rate: £250 per day
Posted: 6 days ago