5 of 5 Incident Management Jobs in Cheshire

Senior Head of Delivery (Engineering, Implementation & Support)

Hiring Organisation
FastDox
Location
Warrington, Cheshire, UK
Employment Type
Full-time
spanning engineering, configuration/implementation and technical support – rather than a traditional "projects only" delivery position. The Senior Head of Delivery has direct line management responsibility for the Head of Development, Head of Projects/Implementation and Service Desk leadership. The Senior Head of Delivery will report jointly … visibility to the Commercial Director, particularly where timelines, client delivery or revenue are impacted. 4) Improve engineering execution & reliability (pragmatic, not bureaucratic) • Strengthen release management and release readiness. • Improve quality and reliability through sensible controls (definition of done, QA gates, incident management, root-cause fixes). • Reduce ...

Technology Solutions Apprentice 2026 - Chester

Hiring Organisation
Bank of America
Location
Amadeo Financial Center, Herons Way, Chester Business Park, Chester, England
Employment Type
Degree Apprenticeship
Salary
Competitive
automations to improve processes Designing and building mobile solutions to enable our employees to work effectively in geographically diverse locations Being responsible for global incident management, problem management and change management processes for employee experience technology Training Upon completion, there are a number of careers which ...

SQL Applications Support Analyst

Hiring Organisation
Essential Recruitment
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£40,000
support across the business - Ensure that the correct priority and severity are assigned to all applications issues - Work with colleagues across Technical and Service Management teams to leverage the necessary skills for fault resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage … Salesforce, SaaS, Workday, Elastic Stack or Splunk would be ideal - Expertise in issue tracking collaboration tools (Jira, Confluence, Bugzilla), the change management process and the software development lifecycle - Experience in the pro-active management of applications upgrades, patches and fixes - Working knowledge of ITIL processes (change/problem ...

Site Reliability Engineer Trainer / Coach

Hiring Organisation
CBSbutler Holdings Limited
Location
Cheshire, North West, United Kingdom
Employment Type
Contract, Work From Home
Azure, GCP, Private Cloud). - Conduct capability assessments and design targeted learning pathways. - Mentor SREs and engineering teams on reliability engineering, automation, and incident management. - Guide teams in defining and implementing SLOs, SLIs, and error budgets. - Promote best practices in observability, monitoring and incident response. - Create and curate … Azure, and/or GCP. - Hands-on experience with automation and IaC (Terraform, Ansible, CloudFormation) and CI/CD pipelines. - Deep understanding of incident management, RCA, and reliability engineering. - Demonstrated experience designing and delivering technical training or bootcamps. - Familiarity with Google SRE, DevOps, and ITIL frameworks. Please apply ...

Technical Analyst

Hiring Organisation
Pontoon
Location
Chester, Cheshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£50,000 - £52,500 per annum
recognised financial services organisation supporting critical banking and payments infrastructure used by millions of customers. This is a proactive monitoring and analysis role (not incident management), focused on identifying issues early and escalating risks before customer impact occurs. What You'll Do Monitor infrastructure dashboards across data centres ...