6 of 6 Incident Management Jobs in Cheshire

exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network … environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts ...

active role within the team and contribute to our strong support network. Previous experience of working on a Service Desk and using service management tools would be desirable. Please note for any NHS candidates in substantive roles applying for fixed terms contract positions (both for internal and external applicants … quality and consistent service delivery at all times. be part of a team who raises users requests for support on the CSU IT Service management system and will be responsible for handling requests throughout the incident management lifecycle within agreed key performance indicator timescales. be expected ...

proactively identify performance degradation, service disruption, and availability risks. Partner with Network Engineering teams to understand device behaviour, performance indicators, and operational requirements. Support incident management, root cause analysis, and proactive problem identification through effective telemetry and monitoring solutions. Validate telemetry data quality, ensuring information is accurate, complete ...

/DHCP LAN/WAN networking VMware and/or Hyper-V Backup technologies such as Veeam, Datto or Backup Exec Strong troubleshooting and incident management experience Experience across Azure, PowerShell, Citrix, VPNs, firewalls, RMM tooling, VOIP or wider networking technologies would be advantageous. We're particularly interested ...

Linux administration and troubleshooting skills Strong SQL and database query-writing skills Experience with automation scripting using Python and/or PowerShell Experience with incident management, ticketing systems, and end-user support Ability to analyse issues, assess business impact, and communicate effectively with technical and non-technical stakeholders ...

Splunk Enterprise Security, Microsoft Sentinel, and SIEM architecture including data models, correlation rules, and administrative functions. Security Operations: Strong analytical skills in threat detection, incident response, and security event analysis with experience in large enterprise environments (10,000+ endpoints). Data Pipeline Management: Hands-on experience with … plus understanding of data normalisation and parsing in Splunk Enterprise. SOAR & Automation: Experience with Security Orchestration platforms, playbook development, and automated response workflows for incident management. Network Security Fundamentals: Working knowledge of network architectures, firewalls, proxies, and common attack vectors with troubleshooting expertise. Communication & Documentation: Excellent technical writing ...