Jobs 1 to 15 of 63

Business Analyst - Canary Wharf, London - £40,000

East London -
Ashdown IT
Relationship and Service Delivery Manager - Canary Wharf, London - £40,000... *Deliver system/application training and support the UAT process. *Incident Management in line with the ITIL Framework. *Create, maintain and analyse Service Level Agreements (SLA's) You must be an excellent communicator with the ability to communicate with stakeholders at...
Salary: £35000 - £40000 per annum
Posted: 23 hours ago

Service Management Analyst - ITIL, Reporting, Audit

City, London -
ComputAppoint
A leading international Bank is looking for a Service Management Analyst for a position in Central London. The successful Service Management Analyst will take on reporting responsibilities along with change, problem and incident management. You must have 2-3 years experience in a similar role and a good understanding of...
Rate: £250 - £300 per day
Posted: Yesterday

IT Service Co-ordinator - Major Incident Management (MIM), ITIL

Bromley -
Hays IT - Uk Posting account
As IT Service Quality Co-ordinator, the successful candidate will investigate and ensure resolution of IT Major Incidents by co-ordinating the activities of the IT Service Providers with adequate rigour and urgency as well as establish the underlying cause of service incidents in order to minimise or prevent disruption...
Salary: £40000.00 - £50000.00 per annum
Posted: 24 days ago

Infrastructure Manager

North Greenwich -
Transport For London (TFL)
Everything from Information Technology, Marketing, Commercial and Programme Management to Construction and the very latest technology... The IM Infrastructure Manager is a member of the IM Infrastructure team and is accountable for the end-to-end service delivery and maintenance for all TfL IM Infrastructure within their technical service line...
Posted: 27 days ago

Helpdesk Team Leader, 1st ans 2nd Line, ITIL, SLA, London

London -
Mortimer Spinks
ITIL, SLA's, Call Logging, Remote support, Windows XP, 7, Exchange, AD, desktop, RDS, laptops, printers, smart phones, Microsoft Office suite... This is a Helpdesk / Service Desk Team Lead role, supervising a young and enthusiastic team (approx 8 staff), working in a procedure based enviroment to strict SLA's and...
Salary: £40000 - £44000 per annum + Benefits Included.
Posted: 2 days ago

Windows Service Engineer

West London -
Vodafone Group
It’s in our DNA to push forward, to create a better future, to never rest and find new ways that help people communicate... The role of Windows Service Engineer will be a key position within the Group Technology, team in Hammersmith... - Logging and monitoring of issues raised and reporting...
Salary: Competitive + Benefits
Posted: Yesterday

Technical Service Desk Analyst 2nd line

City, London -
Eligo Recruitment Ltd
Ensure timely resolution of requests in line with a published Service Level Agreement (SLA) * Escalation of requests/issues where necessary... * Incident Management. * Windows 7 understanding and use (i.e Security/Admin/Network) * Active Directory. * Microsoft Exchange... DESIRABLE KNOWLEDGE: * Experience with Citrix Metaframe server and client. * Awareness of Office 365 (Cloud...
Salary: £28000 - £30000 per annum + Full Benefits Package
Posted: 23 hours ago

2nd - 3rd Line Support - Senior/Lead - VIP/Global HQ - FTSE250 Insurer

City, London -
Eames Consulting
Have a good understanding of IT operational support frameworks, including incident management, problem management, change control, service level measurement and reporting. An understanding of or qualification in ITIL would be an advantage. MCSE certification is desirable. Possess a strong technical understanding of the standard hardware and software supported (Wintel / MS...
Salary: From £35,000 to £40,000 per annum + bonus (>10%) + excellent benefits
Posted: 2 days ago

Service Delivery Manager- London, City.

London -
FT Select
Strong client side/face to face s ervice management experience in a high availability environment is essential; project management, change management, incident management... You will need an appreciation of Networking/ Firewalls/IT infrastructure in an enterprise high availability environment and ITIL ; any ITIL accreditation would be a useful but not...
Salary: From £40,000 to £45,000 per annum OTE £53k + company benefits
Posted: Yesterday

IT Support Team Leader

South West London -
Heat Recruitment
This includes support of desktop and RDS operating systems, printers, hardware, installation of new and existing software with specific emphasis on the Microsoft Office suite... Ensure IT policies, procedures and incident management working practices are adhered to... Experience of 1st and 2nd line support including the resolution of problems and...
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago

Information Security Compliance Analyst - Trading - Break into Finance

City, London -
Miller Maxwell Ltd
A global, market leading real time trading platform provider, operating within treasury and FX trading systems are urgently seeking to recruit an Information Security Compliance Analyst for their expanding team in London... The main responsibilities of the Information Security Compliance Analyst will be; Collecting information from the company’s internal...
Salary: From £40,000 to £45,000 per annum + Bonus + Benefits
Posted: 5 days ago

Evening Service Desk/IT Support Analyst - London Law Firm

London -
Information Technology Services
You will be working as an Evening Service Desk / IT Support Analyst for a successful US Law firm in London. An excellent opportunity to develop your skills within a professional services company. Working on the evenings 2pm-10pm shift you will be responsible for: Receiving and logging calls, before investigating,...
Rate: £36k - 38k per year + benefits
Posted: 1 hour ago

2nd Line Support Engineer - VNOC

City of London -
Interquest - Fulcrum Telecom
My client is a global operating specialist IT solution and service provider, who help their clients plan, build and support their IT infrastructures. They are looking for a 2nd Line Support Engineer (VNOC) to work within the helpdesk team, resolving Tier 2 Video incidents within tight SLAs and KPIs, to...
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 24 days ago

Operations Analyst / 3rd Line Support - London Law Firm

London -
Information Technology Services
Troubleshooting Windows 7, MS Office 2010, document management, Blackberry, Active Directory and more... line support analyst to coordinate the incident management processes... line skills (Exchange, networking, SQL/DMS) You should have excellent investigative troubleshooting skills and will ideally have experience working within a law firm or professional service environment previously (...
Salary: £35k - 45k per year
Posted: 6 hours ago

Technology Service Manager

City, London -
Rullion IT Plus
Responsible for the overall people management of systems analysts and field engineers. *Team management, training and coaching as well as regular feedback is an important part of the role... *Manages the performance objectives and professional development of direct reports including the initiation, monitoring, review and validation of individual training and...
Salary: £40000 - £45000 per annum + benefits
Posted: 4 days ago