Jobs 1 to 15 of 38

Service Desk Analyst - Mac & Windows

Service Desk Analyst to work within both a Windows and Mac environment urgently required by market leading online retailer. This is an exciting opportunity to work within a fantastic fast paced, global company that works with processes such as ITIL... Record, own, escalate and resolve/monitor incident and service requests...
London -
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum
Posted: 20 hours ago

Incident Analyst

Identifying & escalating major Incidents up the IT Services Management chain to ensure the Major Incident Process is employed as and when required. - Measuring and reporting key metrics for the Incident Management process to help drive Service Improvement... - Responsible for all business communications in the event of a major Incident through...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum
Posted: 20 days ago

ITIL Service/Change Management Analyst - London

ITIL Service Management / Change Management Administrator - City, London. A large financial services company is seeking an enthusiastic IT Service Management professional to join a growing team based in London... To be considered suitable you must have strong ITIL experience/knowledge with a background in change/incident management, monitoring ITIL processes &...
City, London -
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago

Service Desk Manager / Helpdesk Manager - URGENT - ITIL

Service Desk Manager / Helpdesk Manager - City of London - Windows, ITIL, Service Desk Management, Incident Management, Service Delivery Management, Financial Services, People Management - £65,000. A leading financial organisation based in the city is currently looking to recruit a talented and experienced Service Desk Manager / Helpdesk Manager (Windows, ITIL, Service Desk...
City, London -
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: 6 days ago

Service Desk Technician/ Service Desk Analyst

Candidate Keywords: Service desk, helpdesk, desktop support, 1st line, 2nd line, Active Directory, Exchange, Citrix, Windows, ITIL... Main Responsibilities: - Provide effective and efficient support to users while logging this information in the Service Desk management tool. - Field incoming requests from users via telephone, e-mail and ITSM tool set in...
Kingston Upon Thames, Surrey -
Intapeople
Salary: £20000 - £24000 per annum
Posted: 23 hours ago

Infrastructure Analyst

Support Video Conferencing between internal and external participants... Minimum Requirements: - University degree, preferably in Computer Science or similar... - MCSE certification as well as an understanding and interest in SQL Experience in implementing improvements to IT operational support services and in installation and configurations. - Good understanding of IT operational support frameworks,...
City Of London -
HFG
Salary: £30000 - £35000 per annum
Posted: 21 days ago

1st Line Incident Analyst - ITIL - Citrix

Windows 2007 and Office... 3.1 Knowledge of and understanding how this is used to in a support environment: Thin Client Technology (Citrix and Windows Terminal Services) Microsoft Windows 7. Microsoft Windows Server 2012/R2. Microsoft Sharepoint. Microsoft Exchange 2010. Microsoft Office 2010. Active Directory... Remote Server Management (RDP, VNC...
City, London -
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £15.00 per hour
Posted: 3 days ago

Service Delivery Manager - ITIL V3 - London

Service Delivery Manager is required by large not for profit organisation based in the Docklands area. The Service Delivery Manager will be responsible for introducing new, fit for purpose Release processes and ensuring the IT function adhere to the Release standards across the IT estate. You will need a strong...
City, London -
Randstad Technologies
Salary: £50000.00 - £55000.00 per annum + excellent benefits
Posted: 2 days ago

IT Manager

Being responsible for, and managing, a number of ITIL disciplines and processes including change management, incident management, capacity planning, performance (SLA) management and Asset Management... Sage 200 accounting system... Management of ITIL disciplines including incident management, problem management, change management, capacity management, patch management... Proven line management experience... ITIL v2...
London -
Montash
Salary: £65000 - £85000 per annum + bonus + benefits
Posted: 2 hours ago

Operations Manager

The role requires an experienced manager with a strong technical background and knowledge of mobile network operations (including 1st and 2nd line incident management, change management, problem management, planning and capacity management), project management methodologies, service delivery and the commercial principles surrounding managed service contracts... Relevant tertiary education in telecoms,...
London -
TDA Group
Posted: 2 days ago

Operations Director (Managed Service, Core Network)

Experience Required: The role requires an experienced manager with a strong technical background and a knowledge of mobile network operations (including 1st and 2nd line incident management, change management, problem management, planning and capacity management), project management methodologies, service delivery and the commercial principles surrounding managed service contracts... Relevant tertiary...
London -
TDA Group
Posted: 9 days ago

2nd Line IT Infrastructure Support Engineer

Carrenza is an award winning managed services company specialising in cloud computing... Taking on the role of 2nd Line IT Infrastructure Support Engineer, your role will focus on being a hands on 2nd line position where you will receive support tickets including: networking issues, technical issues with virtualization, Windows and...
East London -
Carrenza
Salary: Up to £35,000 per annum + on-call allowance
Posted: 4 days ago

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 4 days ago

Telephony First/Second Line Support Technician

2+ years' experience in a IT Support Role - providing phone, email and on-site support; - Excellent communication skills; - Be an excellent problem solver with strong analytical skills; - Be able to evaluate, learn, adapt and improve; - Good working knowledge of IP Networking; - Experience dealing with Routers, Firewalls network configuration; - CCNA certification...
West London -
NFON UK LTD
Salary: Up to £25,000 per annum + 10% bonus based on performance
Posted: 16 days ago

Application Support Product Support, SQL London, £30,000

Purpose of the role: The purpose of this role is to provide first line support to all applications which are based on a SQL server platform... Train Service Desk analysts on technical Incident management... Understanding of relational databases and SQL server including updates and complex select statement. Good understanding of...
London -
Talent Point
Salary: £28000.00 - £30000.00 per annum
Posted: 9 days ago