Incident Management Jobs in London
Jobs 1 to 15 of 57
Our client a well-known UK business with sites across the UK are looking to secure a Desktop Support Technician for a permanent position within the Support function. The role will be responsible for providing ongoing support to the business across hardware and software to users at their desk and...
Salary: £21k - 25k per year + benefitsPosted: 5 days ago
City, London -
My client are currently looking for an incident manager to effectively implement and manage the Incident Management process and corresponding reporting in compliance with the agreed Performance measures, ensuring process integrity... Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e. Continual Service...
Rate: £350 - £400 per dayPosted: 12 hours ago
You will act as the escalation and liaison route into the Fuijitsu hosting space - overseeing everything from incident management and problem solving to change management and data analysis. You'll direct and maintain supplier policies, making sure the highest standards are maintained across all our processes and help to embed...
Posted: 14 days ago
It would be desirable but by no means essential for the Local Systems Administrator ( IT ) to have skills and experience in the following; - ITIL Foundation Certificate in Service Management.- PRINCE2 or an equivalent project management qualification. - Knowledge and experience of some of the following: Windows 7, Active Directory, Blackberry Service,...
Salary: £22,000 - 28,601 per year + Excellent benefitsPosted: 8 days ago
Essential skills and experience: *ITIL Intermediate certification with accreditation in Service Operations module. *At least 3 years experience in an IT Service Management environment, with specific experience in Incident Management... *Strong analytical skills with experience in Route Case Analysis (RCA), trending, management reporting, dashboard views and ability to develop and...
Our client, a leading Investment Bank, is looking for an ambitious Client Service Analyst/Service Delivery Manager to play a key part in their Listed Derivatives technology space... This is not a hands-on role technically but an appreciation of UNIX and Oracle is essential (ideally a background in this)...
Salary: £60000 - £75000 per annumPosted: 16 days ago
City of London -
Capita - ITIN
Incident and Service Request management to SLA / OLA... Service Desk and Desktop process management... Change control as per RACI matrix... So seeking applicants with the following experience and skills: Strong technical skills in Microsoft windows operating systems, MS Office 2010, Active Directory, HP, Lenovo, Blackberry, printing and print services... Ideally...
Salary: £30000 - £35000 per annum + BenefitsPosted: 16 days ago
South East London -
Perfect People Recruitment Solutions Ltd
Minimum Requirements: The Client Technology Advisor should possess: Significant experience in the following technical areas: Cloud technologies - VMware/Virtulisation, operating systems Linux (RHEL 5 & 6), (Windows 2003/2008 Enterprise/Windows Cluster), Strong understanding of networks, specifically around security and latency... Certification(s) in areas of expertise: VMware, Cisco, RedHat, Microsoft,...
Salary: to c£70,000 plus 10% bonus and benefitsPosted: 9 hours ago
Croydon, Surrey -
SKILLS: Windows, Active Directory, Exchange, Networking; of TCP/IP, DNS, WINS, DHCP, VMWare, Citrix, Networks, Replication, Backup, Set up VC equipment... * Recognised certifications and/or relevant experience of the Microsoft Office suite of products, Active Directory, Exchange and Windows server versions including 2003, 2008, 2012 and Windows 7 and 8. *...
Salary: £25000 - £28000 per annum + excellent benefits inc bonusPosted: Yesterday
You are responsible for ensuring all Service Support and Service Delivery actions are taken to meet ASOS business needs and IT Requirements for those services. Additionally, you’re responsible for overall Customer Satisfaction for Consumer and Business Systems and act as the champion of Service Improvement for all consumer and...
Salary: Competitive + benefitsPosted: 7 days ago
Urgent opportunity has arisen for an ITIL Incident Management Process Owner to join large project for a public sector client based in central London. Each process owner will be assigned one or more ITIL processes and held accountable for the delivery of those processes. As a process owner within a...
Salary: £0.00 per annumPosted: Yesterday
Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e... : ITIL Intermediate certification with accreditation in Service Operations module. At least 3 years experience in an IT Service Management environment, with specific experience in Incident Management... Strong analytical skills... User experience of BMC...
Rate: £350 - £450 per dayPosted: Yesterday
City, London -
Knowledge of ITIL Service desk and incident management disciplines... Maintaining incident management software... Essential: A comprehensive technical grounding and experience of supporting Windows Desktops, Laptops, Microsoft Office, Blackberries, Internet, Remote Access Software and Printers. Basic Active Directory Administration... Relevant MCP, MCSA or MCSE qualifications are a strong bonus. Desirable: Citrix...
Salary: £25000 - £30000 per annum + BenefitsPosted: 5 days ago
Strong previous Team Leader experience - windows 7 - Service desk - Microsoft Office suite up to version 2010 - Knowledge of AD - Call logging - Experience working to strict SLA - ITIL... Mentoring... Process requests for Wireless and Remote access. Setup and configuration of VPN connectivity... Adherence to the Incident Management process... Technical knowledge of...
Salary: £34000 - £35000 per annum + BenefitsPosted: Yesterday
Monitoring Technologies. Global Publishing, Central London, FTSE100, prestigous corporate, seeks a 2nd Line Support Specialist, responsible for End User Computing (Desktop) Support, Infrastructure Support and Systems Monitoring. Working in a 24x7 support environment, including 4 night shifts per month, and working a days on, 4 days off rota. Technical skills...
Salary: £35000 - £40000 per annum + comprehensive bens packagePosted: 6 days ago