Jobs 1 to 15 of 53

Incident Management Analyst (FINANCIAL)

City, London -
Araya Partners Ltd
Leading Global Financial Services organisation is expanding its Incident Management team & looking to hire an Incident/Problem Management Analyst... The successful Incident Management Analyst MUST have current experience in Incident/Problem Management (high volume calls) in a financial services/IT consultancy organisation... The Incident Management Analyst candidate will need to...
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: 4 days ago

Incident Management Analyst

South West London -
Synergize Consulting
This function will be responsible for the Service Management of the ICT estate for a major Civil Government Department. To support this, the client is looking to recruit highly motivated professionals with experience in the delivery of major service transition programmes of work and within the Service Operations ITIL discipline.....
Rate: Unspecified
Posted: 2 days ago

IT Service Desk Analyst

London -
Recruitment Genius
Perform daily CMDB verification... The primary Service Desk Analyst role is that of providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives... - Have a broad understanding of Service Management principles...
Salary: £18000 - £25000 per annum
Posted: 12 days ago

IT Major Incident Manager - Crisis Management, ITIL v3

Bromley -
Hays IT - Uk Posting account
You will also be expected to manage operational processes for IT Incident Management, Major Incident Management and Problem Management and ensure these are adopted and adhered to across the business... You must have extensive Stakeholder Management experience, excellent communication skills and ideally have worked in a Financial Services / Insurance environment.
Rate: £400.00 - £500.00 per annum
Posted: 14 days ago

x2 IT Graduate / 1st Line Support / Service Desk - London

Central London / West End -
Allied Worldwide
Proactive call management; problem escalation and resolution - Act as the primary interface with the user community actively promoting Service Excellence at all times - Ensure that all IT/Facility related problems and requests are recorded in the call logging system and regularly updated - Liaise between departments / teams and act on behalf...
Salary: From £15,000 to £20,000 per annum
Posted: 24 days ago

Technical Author New Global Service Desk

London -
NFP Group Ltd
A leading Global eCommerce provider requires a Technical Author to support Global changes to their service management processes to support their implementation of Oracle and Salesforce for their global business. They are seeking a Technical Author to work with their service management team and document the new global service management...
Rate: £400 - £425 per day
Posted: 17 days ago

Technical Author - Global Service Desk / Software Applications

London -
NFP Group Ltd
Technical Author - New Global Service Desk - Documentation of Service Desk Model and Processes for Standard Operating Procedures - ITIL - £400-425pd. A leading Global eCommerce provider requires a Technical Author to support Global changes to their service management processes to support their implementation of Oracle and Salesforce for their global business...
Rate: £400 - £425 per day
Posted: 7 days ago

Security Compliance Analyst - Trading - Break into Finance - London.

City, London -
Miller Maxwell Ltd
A global, market leading real time trading platform provider, operating within treasury and FX trading systems are urgently seeking to recruit an Security Compliance Analyst for their expanding team in London... Support security incident management activities. The Security Compliance Analyst should have; A high degree of competency with Microsoft Office,...
Salary: From £30,000 to £45,000 per annum + Bonus + Benefits
Posted: Yesterday

Incident Analyst

London -
TEKsystems
Job Purpose: To support the Incident Manager with ownership of the incident management process through a transitional phase of operation ensuring process integrity as it moves to the future mode of operation including analysis and reporting... *Work with the Service Delivery team to investigate, report and recommend incident handling improvements... *...
Rate: £300 - £350 per day
Posted: 3 days ago

Problem and Major Incident Management Analyst - BI / Business Intelligence

London -
Queen Mary University of London
The IT Services team is seeking an engaging and dynamic Problem and Major Incident Management Analyst (BI / Business Intelligence). You will need to have extensive hands-on experience in Problem and Major Incident Management and demonstrate high quality, customer focused IT service in a complex and diverse, multi-site environment,...
Salary: £35,319 - £41,553
Posted: 11 days ago

Major Incident Manager

London -
BPXNet
Identify priorities of incidents based on impact and business criticality and be able to manage multiple incidents within agreed SLA’s up to resolution... - Chair meetings with relevant teams and people needed to provide a root cause analysis resulting to a resolving solution. - Chair weekly incident management meetings and provide...
Salary: £45,000 - £50,000 per year
Posted: 10 days ago

IT Service Desk Analyst / 2nd Line Service Desk Analyst

London -
Blue Town Online
Client support of the groups operating systems including but not limited to Windows XP to Windows 8 and Windows Remote Desktop Services... Position Requirements: College diploma or University degree in the field of computer science OR 3 years equivalent work experience. Certifications in Microsoft Technologies such as MCSA, MCDST or...
Salary: Competitive
Posted: Yesterday

IT Service Desk Analyst / 2nd Line Service Desk Analyst

City, London -
Bluetownonline
Client support of the groups operating systems including but not limited to Windows XP to Windows 8 and Windows Remote Desktop Services... Position Requirements: College diploma or University degree in the field of computer science OR 3 years equivalent work experience. Certifications in Microsoft Technologies such as MCSA, MCDST or...
Salary: Competitive
Posted: Yesterday

Production Support Analyst - Sharepoint - SQL Server

Beckenham -
Capita - ITIN
Production Support Analyst - ITIL - Windows - SharePoint - SQL Server 2012 - Beckenham... Participate in disaster recovery activities as required. Essential experience for this role; An excellent working knowledge of ITIL Service Delivery processes. Understanding across a range of technologies - SharePoint; SQL & Server2012 is ESSENTIAL. Knowledge of File Transfer Protocol (FTP), Citrix and...
Salary: £30000.00 - £40000 per annum + comp
Posted: 15 days ago

Technical Author - Software Applications / Support Manuals

London -
FIRST POINT IT RESOURCING
Technical Author - New Global Service Desk - Documentation of Service Desk Model and Processes for Standard Operating Procedures including Software Manuals - ITIL - £375-425pd. A leading Global eCommerce provider requires a Technical Author to support Global changes to their service management processes to support their implementation of Oracle and Salesforce for...
Rate: £375 - £425 per day
Posted: Yesterday