Jobs 1 to 15 of 51

IT INCIDENT MANAGER - ITIL

Croydon -
DP Connect
As a highly skilled and experienced IT ITIL Incident Manager, you will provide quality incident support; managing and controlling all incidents as they occur to ensure minimal impact to the business and ensure restoration of a normal operating service as soon as possible and within defined Service Levels. You will...
Salary: £30 - £40 per annum
Posted: 12 days ago

Service Delivery Analyst

London -
Venturi
My client in London require a Service Delivery Analyst who has aspirations to one day become a Service Delivery Manager, you will be the main contractor in this capacity and have the responsibility to implement processes, although experience of leading in this capacity is not required. In order to be...
Rate: £175 - £225 per day
Posted: 3 days ago

Project Manager - ServiceNow

London -
esynergy Solutions - UK
A leading Blue Chip client requires a Project Manager for a ServiceNow upgrade and enhancement project for a 3-6 Month initial contract in London. The Project Manager must have strong experience in the following areas: -Previous experience of Managing a ServiceNow upgrade and enhancement project. -Strong experience Incident Management... -...
Rate: £350 - £450 per day
Posted: 16 days ago

Service desk engineer

London -
Capita - ITIN
Key Duties *To provide a call-answering and logging function for the Managed Service Contracts *To carry out a wide range of first time fixes against an agreed service level including account unlocks, mailbox issues, profiles and network drives *To log Change and Service Requests from e-mail and undertake...
Salary: £20000.00 - £22000.00 per annum
Posted: 11 days ago

Service Desk Agent - Customer Service - ITIL

City of London -
Claremont Consulting Limited
This is a 6 month FTC with a view to extend. As the Service Desk Analyst you must have a strong understanding of Customer Service and be familiar with the ITIL process, service desk and incident management. You will provide customer focused service to the clients and being able to...
Salary: £25000 - £27000 per annum + Benefits
Posted: 3 days ago

Incident & Problem Manager

City of London -
Interquest - ITQ Financial - Tunbridge Wells
You will be responsible for the oversight and day-to-day management of the ITS Incident & Problem Management processes... This role is also responsible for the operational management of all Major Incidents - including chairing checkpoint meetings and Incident communication. Key Responsibilities: * Provide a customer-focused service to all ITS staff...
Salary: Competitive
Posted: 9 days ago

IT Service Desk Analyst / 2nd Line Service Desk Analyst

London -
Blue Town Online
Client support of the groups operating systems including but not limited to Windows XP to Windows 8 and Windows Remote Desktop Services... Position Requirements: College diploma or University degree in the field of computer science OR 3 years equivalent work experience. Certifications in Microsoft Technologies such as MCSA, MCDST or...
Salary: Competitive
Posted: 24 days ago

Service Delivery Manager- London, City.

London -
FT Select
Strong client side/face to face s ervice management experience in a high availability environment is essential; project management, change management, incident management... You will need an appreciation of Networking/ Firewalls/IT infrastructure in an enterprise high availability environment and ITIL ; any ITIL accreditation would be a useful but not...
Salary: From £40,000 to £45,000 per annum OTE £53k + company benefits
Posted: 2 days ago

Service Delivery Incident Management Process Owner

London -
TEKsystems
This function will be responsible for the Service Management of the majority of the ICT estate for a major Civil Government Department... Experienced Process Owners with subject matter expertise in ITIL are required to take responsibility for overseeing the process, Governance and improvements through the transitional and future modes of...
Posted: 5 days ago

Technical Author - Software Applications / Support Manuals

London -
NFP Group Ltd
Technical Author - New Global Service Desk - Documentation of Service Desk Model and Processes for Standard Operating Procedures including Software Manuals - ITIL - £375-425pd. A leading Global eCommerce provider requires a Technical Author to support Global changes to their service management processes to support their implementation of Oracle and Salesforce for...
Rate: £375 - £425 per day
Posted: 23 days ago

Field Support Engineer

London -
Certes Computing Ltd
1000 printers (HP and Canon predominately) *Using Active Directory (PC), Novell Zenworks (PC) and JAMF Casper Suite (Mac) for enterprise computer management... -Deploying, configuring and managing Mac OSX. -Deploying, configuring and managing Windows XP and Windows 7. -Networking technologies both wired and wireless including troubleshooting problems. -Supporting Active Directory (AD) -...
Salary: £24000 - £26000 per annum
Posted: 6 days ago

IT Support Analyst - Windows 7, MS Office, Blackberry, IPT

London -
Information Technology Services
Responsibilities will include: Troubleshooting Windows 7, Active Directory, Citrix, and Desktops and Laptops. Configuring and supporting MS Office 2010, a bespoke document management, and other customised applications... Working with other internal IT teams to coordinate the incident management processes. Administering Active Directory, Exchange, and IPT accounts... Good to advanced level...
Rate: £140 - 155 per day
Posted: 2 days ago

Virtual Desktop and Core Infrastructure Engineer (Citrix)

London, South East, United Kingdom -
NBC Universal
Citrix Technologies currently in Production:- o XenApp v6.5... o XenDesktop v5... Capacity Planning & Reporting... - Work with the design team to document Thin Client roadmap... - Package Applications using App-V sequencing... - Windows Server 2008 & Active Directory 2003/2008. - Experience of XenApp v6.5 & XenDesktop v5. - Experience of NetScaler, Edgesight & Microsoft...
Salary: Competitive
Posted: 3 days ago

Production Support Manager ? Support, Scripting, Unix, SQL, FIX, Management, Production

London -
TRG
A leading global financial services client is looking for a high calibre Production Support Manager to manager their production support team. The team deals with operational systems, api connectivity, incident management, monitoring and all other 2nd line support team responsibilities. Your role will be to lead and direct the production...
Salary: 65000-75000 Per Annum Benefits
Posted: 3 days ago

Production Support Manager - Support, Scripting, Unix, SQL, FIX, Management, Production

City, London -
TRG
A leading global financial services client is looking for a high calibre Production Support Manager to manager their production support team. The team deals with operational systems, api connectivity, incident management, monitoring and all other 2nd line support team responsibilities. Your role will be to lead and direct the production...
Salary: £65000 - £75000 Per Annum Benefits
Posted: 3 days ago