Jobs 1 to 15 of 52

Service Desk Team Leader (ITIL)

West London -
Refreshing Recruitment
UK Top employer. Based in Kensington/Hammersmith. The IT Service Desk Team Leader will have: Team Leadership of 3-5 Service Desk Analysts. Microsoft - Windows XP/7, Office, 365, Outlook and Active Directory (AD) Excellent written and verbal comms skills. The Service Desk Team Leader will be joining one of...
Salary: £35000 per annum + benefits
Posted: 12 hours ago

DV Cleared Service Desk Analyst / 1st Line

City of London -
Capita - ITMS
Current DV Clearance is mandatory for this role. If you do not already have DV clearance you will not be considered by my client at this time* Role Profile... Preferably, HP service manager 7 to register, escalate and monitor activity in accordance with best practise and organisational processes... At least...
Rate: £200 - £300 per day
Posted: 21 days ago

Incident and Problem Manager - ITIL, Service Delivery

City, London -
ComputAppoint
Incident/Problem Manager - ITIL, Problem Management, Incident Management, Service Delivery - Law Firm - Permanent - up to £60,000 - London. A well-known Law Firm requires an Incident/Problem Manager to join their Service Delivery team and manage the ITIL based Incident and Problem Management team... Essential Experience: ITIL qualified... Incident Management...
Salary: £50000 - £60000 per annum + benefits
Posted: Yesterday

Application Support Analyst

City of London -
Real Staffing
Application Support, Messaging, XML, MQ, FIX, SQL. A leading financial services software vendor is currently looking to hire an application support analyst with knowledge of Messaging. - Technical support background. - Databases/SQL (ability to create and run own queries) - MQ. - SWIFT, ISO15022, ISO20022, FIX, XML. - ITIL. - Client facing ability. You will...
Salary: £30000 - £40000 per annum
Posted: 8 days ago

Service Desk Team Lead - Law Firm

London -
Information Technology Services
Ownership of the incident management process... Participating in the development and improvement of the service, support, processes and procedures (using ITIL as a guide if / where appropriate) This is an excellent opportunity for an experienced Service Desk Team Leader to move to a highly prestigious firm where they can play...
Salary: £45k - 50k per year
Posted: 3 days ago

Service Desk Manager - ITILv3

Croydon -
Capita - ITIN
Key skills - service desk / service desk management / ITIL V3 / teams / incident management / problem management / change requests / At Capita Plc (FTSE 100) we are looking for a Service Desk Manager to develop, lead, and motivate a team of Service Desk professionals to deliver excellent technical/non-technical support with outstanding customer...
Salary: £40000.00 - £50000.00 per annum + bens
Posted: 8 days ago

Service Delivery Manager

City of London -
Hays IT - Uk Posting account
Core responsibility will be to ensure minimal service disruption by enforcing the Major Incident Management process upon all Major Incidents and ensuring they are resolved as quickly as possible to ensure minimal disruption to the business. You will be working in a small team across Business Service Management, Operations and...
Salary: £40000.00 - £60000.00 per annum
Posted: 2 days ago

Field Engineer - IT & Communications

London -
Capita - ITIN
The role's primary focus is on Incident Management and restoring service as quickly and effectively as possible to Ambulances and control rooms. In this job you will provide an effective response to requests for service, incident and problem management activities - looking after command, control and communications systems, infrastructure and...
Salary: £29338.80 per annum + Vehicle, benefits
Posted: 13 days ago

Incident and Problem Management Manager Permanent

London -
Blue Personnel
In addition, the team is also responsible for major Incident management, Problem management and the management of customer escalations. This role is required to manage the ITIL based Incident and Problem Management team, which consists of two onsite, direct reports. It is also responsible for providing clear guidance and direction...
Salary: From £60,000 to £70,000 per annum
Posted: Yesterday

Junior Service Desk Analyst

South West London -
Alternative Networks
To maintain a high degree of customer service for all support queries and adhere to all service management principles... - Assist with the Incident Management process... - Knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2010... - Experience with using and troubleshooting, Microsoft Office with emphasis on MS...
Posted: 19 days ago

Production Support, Oracle 10G, UNIX, Bank, SQL

London -
Orgtel
Production Support Manager , Bank ,Oracle, UNIX, Shell Scripting My client, a leading Bank, are looking for an experienced Production Support Manager with Incident Management experience, paying £450-£500/day to work in their London office on a long-term contract basis... Thank you Tom Key Words: Oracle, Unix, Production Support,...
Rate: £450 - £500 per day
Posted: 13 days ago

Service Tool Analyst - Data/Analytics - ServiceNow - ITSM - ITIL - Pro

London -
Etonwood
My client, the leading financial spread betting organisation, are seeking a new addition to their Service Management team... The role will be focussed around their new service management platform, ServiceNow, an industry leading cloud based ITSM platform. You will have the chance to learn the platform from an expert, whilst...
Posted: 5 days ago

1st Line Support - london

London -
JM
TCP/IP networks, Microsoft Windows Desktop/Server Infrastructure, Directory Services, Messaging, Blackberries and Citrix, Core Competencies... Knowledge of ITIL Service desk and incident management disciplines... * Maintaining incident management software... Desktops, Laptops, Microsoft Office, Blackberries, Internet, Remote Access Software... Basic Active Directory Administration... Relevant MCP, MCSA or. MCSE qualifications are a...
Salary: £18000 - £24000 per annum + benefits
Posted: 4 days ago

Technical Analyst - Finance

London -
NFP Group Ltd
Technical Implementation Analyst - Gain Finance - London - ASAP. Technical Implementation Analyst required for an London based financial software house. My client is in the market place to help make it easier for people to buy investments through financial advisers and other institutions. They provide the technology, tools and services to help...
Salary: £25000 - £35000 per annum + Package
Posted: 13 days ago

Shift Service desk Analyst/24x7 Technical Support/Helpdesk Analyst

London -
Picture More Ltd
Helpdesk Analyst/Legal Service Desk Analyst/1st line Support/24x7 Shift Support Analyst/User Support - ITIL/Active Directory. Essential Skills Windows 7 Office 2010 Exchange mailboxes Active Directory Legal applications (iManage, Interwoven, WorkSite/Filesite) Windows 2003/XP Customer services Incident management ITIL Shift experience To provide 1st telephone and remote...
Salary: benefits
Posted: 2 days ago