Jobs 1 to 15 of 48

Service Desk Analyst - £30K to £32K - London

Fantastic opportunity for a Service Desk Analyst strong in support of Desk-side users and through Remote Access on Windows 7, Office 2010/2013, AD, Basic Networking (VOIP and Telephony), Citrix and VDI (Vmware) to join my leading Property business advisory service based in London... -Incident management experience... -Excellent knowledge...
London -
Harvey Nash plc
Salary: £32000 - £34000 per annum + + Package
Posted: 4 days ago

Incident Analyst

Identifying & escalating major Incidents up the IT Services Management chain to... - Measuring and reporting key metrics for the Incident Management process to... through communication tools and coordination of effort with the Service Delivery... - Maintaining the policy and process documentation for Incident Management... - Highlighting trends to Problem Management... Alongside excellent time...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 21 days ago

Senior NAV Support Analyst - The Shard

Manage support for business critical applications, primarily focussed on NAV activities but also including other business functions - Responsible for Incident Management; ownership of investigation and triage activities, business updates, management of support resources across the Technology team - Responsible for Problem Management; ownership of the investigation into the underlying root cause...
South East London -
MatchesFashion.com
Posted: 7 days ago

Second Line Support Analyst

Key responsibilities include: Ensuring that ticket queues are managed effectively and responded to within service levels; Provision of technical integration support to clients; Providing 1st and 2nd line support to existing customers; Using the Incident Management tool to record and accurately create/update all Incidents/Requests in line with defined...
City of London -
Interquest - IQ Tech
Salary: £38000 - £44000 per annum + pension, healthcare
Posted: 11 days ago

Server Infrastructure Analyst (3rd Line)

Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain the company infrastructure, and to investigate and resolve IT infrastructure-related incidents... - Participate in disaster recovery activities as required... - Essential technology product knowledge and skills include: - Active Directory - Linux (desired) - Windows server technologies - Windows desktop...
South West London -
Complete Tech Limited
Salary: Up to £35,000 per annum plus benefits
Posted: Yesterday

Infastructure Analyst

Support Video Conferencing between internal and external participants... Minimum Requirements: - University degree, preferably in Computer Science or similar... - MCSE certification as well as an understanding and interest in SQL Experience in implementing improvements to IT operational support services and in installation and configurations. - Good understanding of IT operational support frameworks,...
City Of London -
HFG
Salary: £28000 - £38000 per annum
Posted: 21 days ago

Transition Manager - AMS

Responsibilities: Monitor and facilitate the functional and technical Knowledge Transfer (KT) between previous and new providers to enable full and effective support of the relevant applications (including SAP) from the transition date... Co-ordinate the input from subject matter experts' to ensure that the Service Provider develops an appropriate Service...
London -
McGregor Boyall
Rate: £475 - £550 per day
Posted: 3 days ago

Junior Service Desk Analyst

Experience of using call logging software, such as Remedy and ServiceNow... Strong knowledge of Microsoft based operating systems with emphasis on Windows XP, 7, 8 and 10. Demonstrable experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint 2010 to O365. Experience with...
London -
Anthony James Consulting
Salary: From £16,000 to £18,000 per annum
Posted: 5 days ago

Service Delivery Manager - Digital / eCommerce

A major client of mine, an online retailer/eCommerce client based in north London, are currently looking for a Service Delivery Manager to join their team on a permanent basis... As the Service Delivery Manager, you're a key part of the Service team and represent all consumer facing services...
North London -
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 5 hours ago

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 6 days ago

Service Desk Engineer

Key Responsibilities: Respond to 1st and 2nd line hardware & software support issues, escalating where required: Incident management... Administering users in Office 365 and Active directory. Machine imaging and software installation using Casper Suite... Excellent Windows XP, 7 and 8.1 skills. Excellent Microsoft Office skills (all versions). Excellent Mac OSX...
Central London / West End -
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 13 days ago

2nd Line Support Engineer

Ensure effective Incident Management in line with the companies defined SLA commitments... Skype for Business / Lync / Exchange / Messaging / Migration / Cloud / 2nd Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 2nd Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex /...
London -
Nigel Frank International Ltd
Salary: £30000 - £32000 per annum + Bonus
Posted: 21 days ago

1st Line Support Engineer

Ensure effective Incident Management in line with the companies defined SLA commitments... Skype for Business / Lync / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex /...
London -
Nigel Frank International Ltd
Salary: £26000 - £28000 per annum + Bonus
Posted: 21 days ago

SQL Server DBA/SQL Server Database Administrator

Produce and maintain IT SQL database support technical documentation. - Participate in disaster recovery activities as required... - SQL Server 2008/2012/2014 and database administration - SSIS and SSRS administration - T-SQL scripting - Understanding of database design and architecture - Windows Server 2008/R2/2012 - Active Directory - Networking principles (TCP/IP, DNS, DHCP) -...
South West London -
Complete Tech Limited
Rate: Up to £38,000 per annum
Posted: Yesterday

2nd Line Desktop Support Engineer

Their clients include Banks, Asset Managers and Fund Managers with over $200B in funds secured within their Information Security Management... Maintaining IT Service Management software... At least 1-2 years' experience working in an ITIL support role & understanding of incident management principles... Someone with a comprehensive technical grounding and experience...
London -
Give-A-Grad-A-Go Ltd
Salary: £30k - 35k per year
Posted: 8 days ago