Jobs 1 to 15 of 35

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £22,000 to £24,000 per annum plus benefits
Posted: 19 hours ago

Incident Manager - ITIL - London

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: 23 days ago

Service desk analyst with experience of Mirage and VDI

City of London -
Quantica Technology - London
I urgently require a Service desk analyst with extensive experience of VDI and Mirage technologies to provide 1st and 2nd line Desktop and PC Software and Hardware support . Extensive application support experience and experience working with and supporting Microsoft SharePoint . Effective incident management knowledge. Extensive experience supporting Microsoft Active Directory,...
Rate: £170 - £200 per day
Posted: 10 days ago

Helpdesk Engineer

London -
Roc Search
Roc Search are currently recruiting for a Helpdesk Engineer to join their clients highly successful IT Support team. They are a fast expanding Payment Solution company, which has offices world, and a major office in North London. Key Responsibilities include: * Provide Helpdesk support services to end users in a Windows...
Salary: £20000 - £23000 per annum
Posted: 2 days ago

Incident Problem Manager - ITIL, Insurance

City, London -
Eames Consulting
Has a full understanding of an SLA framework and takes direct ownership of incident resolution whilst staying focused on Service Level requirements. Determines priority of Incident management priority service levels if multiple incidents occur or overlap each other. Consults with both internal and external suppliers holding regular reviews of Service...
Rate: Up to £350 per day
Posted: 3 days ago

Technical Service Desk Analyst 1st line

City, London -
Eligo Recruitment Ltd
Remedy via phone and email) Taking ownership of tickets and ensuring successful completion within stated SLA... Incident Management. Windows Desktop XP/7. Active Directory. DESIRABLE KNOWLEDGE: Experience with Citrix Metaframe server and client. Awareness of Office 365 (Cloud Computing) Awareness of Virtual Infrastructure / VMware / VDIs... Qualified or gaining Microsoft Certified...
Salary: £20000 - £22000 per annum + benefits
Posted: 4 days ago

Senior Application Engineer

City of London -
Hays IT - Uk Posting account
Provide technical leadership in a predominantly Windows based environment with .Net based Applications. Key Accountabilities -In addition to the principal accountabilities of a Senior Application Service Delivery Analyst: -Provide technical guidance, as a Senior Analyst, to a team providing 2nd and 3rd Line support of in house developed, COTS and...
Rate: £370.00 - £450.00 per annum
Posted: 18 days ago

Incident and Problem Manager

West London -
Responsible for thoroughly embedding process improvements across the IT organisation, we are looking for candidates with expert communication, coaching, mentoring and relationship building skills and proven ability to interact with individuals across all levels. To be successful, you must have the following experience in a previous role: * Proven ability of...
Salary: £60000 per annum + Excellent Benefits
Posted: 21 hours ago

Network Operations Engineer - London

City, London -
Harvey Nash plc
Network Design. Monitoring and managing customer networks including VPN, WAN, LAN environments... MPLS, BGP, OSPF. Firewall... Microsoft Windows and Linux (preferably Redhat or CentOS) Active directory administration. Virtualisation and Cloud, primarily VMware (version 4 or above) including Hyper-V. Windows Terminal Services and Citrix. SQL and MySQL... Good understanding of...
Salary: £35000 - £43000 per annum + Benefits
Posted: 2 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ ESM
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 3 days ago

Production Support Lead (eTrading) - Investment Banking

Docklands -
Fixed Income eTrading Production Support Lead required by large Investment Bank, in London to work within the Banks FO Fixed Income area. You will be accountable for the support of the production eTrading environments in fixed income, in the EMEA space... You will have previous experience working in an Investment...
Rate: £300 - £405 per day
Posted: 23 days ago

2nd Line Support Engineer - VNOC

City of London -
Interquest - IQ Telecom
My client is a global operating specialist IT solution and service provider, who help their clients plan, build and support their IT infrastructures. They are looking for a 2nd Line Support Engineer (VNOC) to work within their helpdesk team, resolving Tier 2 Video incidents within tight SLAs and KPIs, to...
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 4 days ago

Customer Support Analyst - Leading SAAS Company - London

London -
Bridge Noble
Our client is a leading SAAS company within the eCommerce who are a provider of bespoke software and delivery management solutions for many well-known clients in the retail sector. This market leading E-commerce company are looking for an experienced Customer Support Analyst to be responsible for the technical...
Salary: £25000 - £30000 per annum + On Call + 10 % Bonus & Benefits
Posted: 18 days ago

Application Support Manager - Etrading - Investment Banking

City of London -
Interquest - ITQ Financial - London
The core responsibilities will include: Incident Management at L1 and L2, support outage management; Problem Management - root cause analysis, post production incidents; Change Management - from submission of changes to deployment of changes; Monitoring and Alert Management... Background to include: Strong experience supporting the electronic trading environment in either the Equities...
Rate: £500 per day
Posted: 22 days ago

Information Security Analyst - IT Security - Banking

City of London -
Huxley Banking & Financial Services
Information Security Analyst/Officer (Technical Security / Policy Hybrid) - Banking. A boutique global investment bank is looking to hire an information security officer/analyst to join their security team... The focus on Security Monitoring and associated Incident management is important for ensuring that the bank remains safe and is not only...
Salary: £55000 - £70000 per annum + competitive
Posted: 11 days ago