1 to 25 of 28 Incident Management Jobs in the South West

clients in understanding CAF objectives, principles, and outcomes Review policies, governance, and technical/operational controls against CAF requirements Assess cyber capabilities across: Risk management Protective security Monitoring & logging Incident management Supply chain security Operational resilience Produce high-quality outputs including: Assessment reports Risk findings Observations Improvement … Excellent report writing and communication skills Experience working within public sector, regulated, or enterprise environments Solid understanding of cyber security domains, including: Identity & Access Management Vulnerability Management Incident Response SIEM/Monitoring & Logging Resilience and business continuity Supply chain security Ability to manage multiple priorities and deliver ...

architect Principal who will lead on a range of information security, data protection, governance, risk and compliance activities including client assurance, policy compliance, vulnerability management, risk assessments and incident response. You will be responsible for designing and implementing security solutions in AI applications, while working closely with cross … against the relevant policies and standards. Operate as an SME in AWS security, providing expertise and analysis in the development of the Business Continuity Management Programme and Disaster Recovery Plan. Ensure product compliance with applicable security standards, group policies and industry best practices. Mentor and coach experienced professionals ...

leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement Partner with product engineering and threat research leaders … focused environment Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement Ability to set strategy and translate it into execution via roadmaps ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes, ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations. Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. Using the central document repository to ensure knowledge sharing across the team and enable best practice. Supporting ...

Head of IT My client who is a leading UK engineering and services group specialising in water management and infrastructure solutions are looking for a Head of IT , someone who is organised and has a good personality. Head of IT Permanent Monday – Friday 8am – 16:30 pm Gloucester … Description Manage and optimise IT service delivery by owning the MSP relationship, overseeing service levels, KPIs, incident management, vendor performance, and continuous improvement initiatives. Lead and develop the IT function through team management, coaching, performance improvement, and fostering a culture of accountability and excellence. Drive IT strategy ...

changes.Develop reference architectures where none exist, in collaboration with internal architecture teams.Document all architectural decisions and impact assessments in the agreed Knowledge Management System (e.g., Confluence, InSpi).Operational Support & Incident Management:Provide architectural guidance for root cause analysis and resolution of P1/P2 incidents.Support … SIAM operations from an architectural perspective.Continuous Improvement & Risk Management:Identify and document new risks during impact analysis and update the risk log accordingly.Drive architectural improvements and innovation across BAU services.Required Skills & Experience:Proven experience as an Enterprise Architect or similar role in hybrid environments.Expertise in cloud platforms (Azure Cloud ...

procurement experience within the public sector (PCR 2015, PA 2023). Proven leadership experience managing teams in a high-volume, dynamic environment. Effective stakeholder management and influencing skills at senior levels. Experience in high value works procurement, including facilities management, construction, design, and cost management Essential Skills … Experience with SIEM tools (ArcSight) including engineering/configuration Creation of use cases, analytics, and playbooks Cloud technology knowledge Incident management from detection to resolution Desirable: Technical/engineering/computing degree Leadership experience (Tier 2 acceptable) Defence experience Responsibilities: Support info security delivery: policies, standards, processes Monitor ...

difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. The Role As a Site Reliability Engineer (SRE) at Air Apps, you will be responsible for ensuring … across cloud environments. Develop and maintain observability tools , including monitoring, logging, and alerting (e.g., Prometheus, Grafana, Datadog, ELK). Automate infrastructure provisioning, deployment, and incident response using Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Optimize system performance, scalability, and incident response workflows to improve uptime. Work ...

service reliability Supporting the consolidation, improvement and expansion of our cloud infrastructure Improving visibility of cloud estate and health metrics Enhancing control and management of production infrastructure as the platform scales Responsibilities : Deploy, manage and monitor cloud infrastructure in a LiveOps environment Contribute to the design and implementation … scalable cloud architecture Implement, maintain and improve cloud testing and automation tools Support the identification and deployment of cybersecurity measures Assist with incident management and root cause analysis Collaborate closely with code and build teams to ensure a streamlined workflow Work as part of a growing team ...

take ownership of the bank’s application landscape, ensuring systems remain secure, stable, and aligned with business needs. A key focus will be the management and support of the Finastra Equation platform, including operational support, upgrades, and enhancements. Working in a smaller banking environment, the role combines technical leadership … vendor coordination, project delivery, and application support oversight. Key Responsibilities Core Banking Platform Direct oversight of the Finastra Equation core banking platform, including environment management, patching, and upgrades Ensure smooth operation of end‐of‐day (EOD) processing Provide fix‐on‐fail support and coordinate issue resolution Work closely with ...

generated alerts. Provide technical input into the handling of cyber and IT security incidents, supporting investigation, containment and recovery activities in line with agreed incident management processes. Assist with the diagnosis and resolution of service incidents relating to security tooling (e.g. SIEM, XDR, logging pipelines), escalating issues where … appropriate and contributing to root cause analysis. Assist in the delivery of approved changes to cyber security systems, tooling and configurations through formal change management processes, ensuring changes are implemented safely and documented. Contribute to routine service activities including system checks, access management, user support requests ...

duties of the job Leading on DPIAs, data sharing agreements and IG documentation Providing expert IG advice to clinicians, managers and digital teams Supporting incident management and data breach investigations, including ICO reporting Delivering audits, compliance monitoring and assurance activity Identifying risks, trends and opportunities for service improvement … reflect changing circumstances and priorities. Capable of planning and undertaking investigations, audits, and service improvements. Desirable Assist in strategic planning for new IG regulations Management Skills Essential Ability to lead and motivate others to achieve objectives Experience in delivering and supporting operational delivery and change. Able to manage workflow ...

Backend and database improvements AWS migration and infrastructure scaling Engineering standards and system reliability Strengthen core capabilities in: Backend engineering DevOps, monitoring, and observability Incident management and operational excellence Ensure the platform is fit for scale and future growth, not just short-term delivery Data & Performance Management … continuous improvement Address capability gaps through hiring, coaching, and where necessary, change of personnel Improve morale, engagement, and trust within the team Stakeholder Management Act as a key interface between engineering, product, and executive leadership Operate effectively in a business where priorities may shift and direction can change Translate ...

with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you’ll make an impact Exhibit mastery of the ‘In-Store’ team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Acting as a subject-matter expert across key modules (Finance: GL/AP/AR/etc | HCM: Core HCM, Absence, Talent, etc.) Supporting incident management, BAU support and continuous improvement Leading or contributing to requirements gathering and design workshops Ensuring solutions meet SLA/KPI, audit ...

align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and Content Integrity data processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them ...

align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and Content Integrity data processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them ...

problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital … that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

working across servers, networking, and Microsoft cloud technologies to deliver timely, high-quality resolutions while maintaining excellent customer service standards. Key Responsibilities Technical Support & Incident Management Take ownership of escalated tickets, ensuring resolution within agreed SLAs Diagnose and resolve complex technical issues across infrastructure, desktops, and cloud services ...

that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching – Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Proactive Appointments Limited ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

from the ground up. About the role: We are looking for a motivated and enthusiastic ICT Level 3 Apprentice to join our First Line Incident Management Team. This is an excellent opportunity for someone starting their career in IT and telecommunications, gaining hands on experience while working towards ...

layer of the stack Develop and maintain infrastructure as code and deployment automation to ensure consistency and reproducibility across environments Establish and continuously evolve incident management, post-mortems, and reliability reviews as core engineering practices Mentor and coach engineers to think operationally, designing systems that fail gracefully … scale predictably Champion forward-looking improvements to our orchestration layer, hardware management, and overall infrastructure efficiency Have experience operating production systems on bare metal or hybrid environments such as HPC or GPU clusters, optimised for performance and low latency Are comfortable writing automation and systems tooling in Python ...

layer of the stack Develop and maintain infrastructure as code and deployment automation to ensure consistency and reproducibility across environments Establish and continuously evolve incident management, post-mortems, and reliability reviews as core engineering practices Mentor and coach engineers to think operationally, designing systems that fail gracefully … scale predictably Champion forward-looking improvements to our orchestration layer, hardware management, and overall infrastructure efficiency Have experience operating production systems on bare metal or hybrid environments such as HPC or GPU clusters, optimised for performance and low latency Are comfortable writing automation and systems tooling in Python ...