24 of 24 Incident Management Jobs in the South West

solutions supporting preventative care, independent living, digital health services, and integrated care pathways. This role requires deep expertise in technical programme delivery, product management, new, large-scale systems integration, digital product development, and TEC-specific service transformation. The postholder will work closely with technology partners to ensure safe, reliable … Framework (QSF) NHS Digital, DTAC, and UKCA requirements Oversee API integrations, data flows, cyber security controls, and end to end system testing. Product & Technical Management Collaborate with Product Managers to shape TEC solution roadmaps, device ecosystems, and service enhancements. Define user requirements based on insight from frontline practitioners, commissioners ...

this job title is advertised to attract the right skills needed for the role. Main duties of the job The Trainee Cyber Security Incident Manager role is within the NHS England National CSOC (Cyber Security Operations Centre), supporting the coordination, triage and management of cyber security incidents across … health and care system. Support the identification, triage and coordination of cyber security incidents within the NHS England National CSOC. Assist with incident management activity, ensuring incidents are logged, tracked and progressed in line with agreed processes and procedures. Work with technical analysts and operational colleagues to gather ...

teams, supporting data protection risk assessments, advising on agreements and data sharing arrangements for partnership activities and funding programmes, and supporting personal data breach incident management involving data transfers. You will provide advice to a diverse range of colleagues, including members of the executive and senior management. Working … across the Group, they will play a key role in delivering a full information governance service for UKRI and ensuring effective governance, accountability, risk management and integrated assurance arrangements. They will represent information governance interests on UKRI and council groups and committees, and externally as required. Your Responsibilities Delivering ...

Operator Location: Corsham - 5days a week Salary: 60K DV Clearance required Key Responsibilities Operational Support & Incident Management • Provide 2nd/3rd line support for PKI services and supporting infrastructure, including root, subordinate, and issuing CA’s • Troubleshoot and resolve certificate issuance, revocation, auto-enrolment, and chain validation issues. … Setup SSO for applications o Monitor of Microsoft Defender portal and respond to security alerts o Configuration and maintenance of Microsoft Intune Certificate Lifecycle Management • Assist with certificate requests, renewals, revocations, and rekeying operations. • Monitor and ensure timely renewal of critical certificates to prevent outages. • Maintain inventory of issued ...

opportunity that comes with clear progression opportunities and will require someone to come with both technical and GRC security experience. Key Responsibilities: Oversee security incident management and response Threat management Configure, implement and maintain security tools such as SIEM, XDR, EDR, vulnerability management Implement and maintain … security controls Conduct vendor risk assessments, support internal and external audits Governance, risk and compliance Skills & Experience: Proven experience in cyber Security operations, threat management and threat analysis Threat management - actively develop and refine threat intelligence, threat hunting capabilities, and prevention/detection measures Strong knowledge of SIEM ...

architect Principal who will lead on a range of information security, data protection, governance, risk and compliance activities including client assurance, policy compliance, vulnerability management, risk assessments and incident response. You will be responsible for designing and implementing security solutions in AI applications, while working closely with cross … against the relevant policies and standards. Operate as an SME in AWS security, providing expertise and analysis in the development of the Business Continuity Management Programme and Disaster Recovery Plan. Ensure product compliance with applicable security standards, group policies and industry best practices. Mentor and coach experienced professionals ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes, ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations. Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. Using the central document repository to ensure knowledge sharing across the team and enable best practice. Supporting ...

changes.Develop reference architectures where none exist, in collaboration with internal architecture teams.Document all architectural decisions and impact assessments in the agreed Knowledge Management System (e.g., Confluence, InSpi).Operational Support & Incident Management:Provide architectural guidance for root cause analysis and resolution of P1/P2 incidents.Support … SIAM operations from an architectural perspective.Continuous Improvement & Risk Management:Identify and document new risks during impact analysis and update the risk log accordingly.Drive architectural improvements and innovation across BAU services.Required Skills & Experience:Proven experience as an Enterprise Architect or similar role in hybrid environments.Expertise in cloud platforms (Azure Cloud ...

procurement experience within the public sector (PCR 2015, PA 2023). Proven leadership experience managing teams in a high-volume, dynamic environment. Effective stakeholder management and influencing skills at senior levels. Experience in high value works procurement, including facilities management, construction, design, and cost management Essential Skills … Experience with SIEM tools (ArcSight) including engineering/configuration Creation of use cases, analytics, and playbooks Cloud technology knowledge Incident management from detection to resolution Desirable: Technical/engineering/computing degree Leadership experience (Tier 2 acceptable) Defence experience Responsibilities: Support info security delivery: policies, standards, processes Monitor ...

with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … business needs Participate and assist in driving the knowledge management process Participate in IT-related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud ...

configuration) i.e. ArcSight within an enterprise SOC. Experience in creation of use-cases, analytics and playbooks . An understanding of cloud Conduct real-time management of security incidents from detection to resolution. Technical Knowledge within anti-virus, networking, vulnerability management, encryption, Microsoft technologies, Linux. Knowledge of Information Security … ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing systems and services. Incident management experience and an ability to quickly tailor responses to deal with fast-moving situations. Highly desirable: Degree level qualification; preferably in technical, engineering ...

benefit realisation updates. Monitor sustainability through control charts and feedback loops. Report progress to leadership and inspection bodies. 4) Cross-Functional Collaboration & People Impact Management Work with HR, L&D, Finance, IT, and Change Management to address impacts. Coordinate with IT for integration and resilience of technical solutions. … will manage a multidisciplinary team, including RPA and M365 developers, and work collaboratively with departments such as HR, Finance, Learning & Development, IT, and Change Management to address organisational and people impacts arising from improvement activities. They will curate and prioritise a portfolio of initiatives, develop robust business cases ...

take ownership of the bank’s application landscape, ensuring systems remain secure, stable, and aligned with business needs. A key focus will be the management and support of the Finastra Equation platform, including operational support, upgrades, and enhancements. Working in a smaller banking environment, the role combines technical leadership … vendor coordination, project delivery, and application support oversight. Key Responsibilities Core Banking Platform Direct oversight of the Finastra Equation core banking platform, including environment management, patching, and upgrades Ensure smooth operation of end‐of‐day (EOD) processing Provide fix‐on‐fail support and coordinate issue resolution Work closely with ...

take ownership of the bank’s application landscape, ensuring systems remain secure, stable, and aligned with business needs. A key focus will be the management and support of the Finastra Equation platform, including operational support, upgrades, and enhancements. Working in a smaller banking environment, the role combines technical leadership … vendor coordination, project delivery, and application support oversight. Key Responsibilities Core Banking Platform Direct oversight of the Finastra Equation core banking platform, including environment management, patching, and upgrades Ensure smooth operation of end-of-day (EOD) processing Provide fix-on-fail support and coordinate issue resolution Work closely with ...

extension possible) 🔒 Clearance Required: Active DV Clearance Key Responsibilities: • Perform triage of security events and incidents • Determine scope, impact and remediation priorities • Real-time incident management from detection to resolution • Support SIEM engineering and tool configuration within an enterprise SOC • Develop use cases, analytics and playbooks • Work within … Tier 2/3 SOC Analyst experience (2+ years) ✔ Hands-on SIEM experience (ArcSight preferred) ✔ SOC certifications such as SANS, ISC2 or equivalent ✔ Strong incident response and threat analysis capability ✔ Understanding of cloud technologies. Desirable: ➕ Defence/MOD experience ➕ Team lead exposure ➕ Degree in Computing, Engineering or related discipline. ...

backgrounds, including Computer Science graduates, Linux-focused infrastructure engineers, Kubernetes/platform engineers, and individuals from live service or service desk environments with strong incident management experience. This is a hands-on operational engineering role focused on maintaining stability, availability, and performance of a complex, secure cloud platform … Responsibilities Provide frontline operational support for secure cloud infrastructure and platform users Troubleshoot and resolve critical incidents across live production systems Lead or support incident response, escalation, and coordination during shifts Operate within a 24/7 rota supporting high-priority workloads and services Follow, maintain, and improve operational ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching – Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Proactive Appointments Limited ...

resolve incidents, service issues, and user requests Manage and update support tickets, ensuring effective diagnosis and resolution Follow documented runbooks and operational procedures Support incident management for high-priority or critical services Contribute to continuous improvement activities to reduce operational issues Work closely with engineers, platform teams … environment At Senior and Lead levels you will also: Lead or support engineers during shift and act as an escalation point Take ownership of incident coordination and operational decision-making Mentor and support junior engineers Improve operational processes, runbooks, and technical standards Contribute to the overall technical direction ...

+ shift uplift About the Role A senior operations role within a secure cloud platform supporting critical UK infrastructure. This role focuses on complex incident management, platform troubleshooting, and operational improvement within a Kubernetes-based environment. Key Responsibilities Own and resolve complex incidents across cloud infrastructure Troubleshoot Kubernetes ...

security requirements and vulnerabilities, escalating unresolved vulnerabilities when appropriate Managing the effective coordination of all security‐related activities, including but not limited to queries, incident management, document reviews and testing Modelling Cyber security risks using established and novel frameworks Essential Experience In-depth knowledge of MoD Security policy … cyber security strategies in business and operational contexts Comprehensive knowledge of UK Defence deployed network architectures with an understanding of proactive security risk management Essential Qualifications We value difference and do not have a fixed idea when it comes to background or education; provided you can show the required ...

deliver scalable, user-friendly experiences. Support proof-of-concept projects for collaboration improvements. Understand federated authentication via Google Identity & Microsoft Entra ID. Apply change management practices and agile frameworks to implement account level changes, providing testing, documentation, and guidance to operations for global tenant-wide changes. Required qualifications, capabilities … federation OAuth 2.0 and secure authentication Experience in large-scale hybrid environments focused on security and performance. Familiarity with IT operations, change control, and incident management. Preferred qualifications, capabilities & skills Experience with modern frameworks (Node.js, React, Java, C#). Knowledge of cloud-native and serverless architecture. Monitoring skills (Azure ...

DORA, PCI DSS, and Edenred group security requirements.**Key Responsibilities:*** Lead the PayTech Information Security function with alignment to Edenred’s wider cyber risk management strategy.* Develop and enhance security policies, standards, and procedures across the organisation.* Manage the information security risk program, maintaining a comprehensive risk register.* Oversee …/ML security risk management, including the development of policies for generative AI technologies.* Collaborate with Financial Crime and Anti-Fraud teams to mitigate cyber risks related to financial crime.* Manage third-party security risk due diligence programs.* Lead and maintain PCI DSS and PCI PIN compliance and engagement ...