1 to 25 of 46 Incident Management Jobs in the South West

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio of wealth products built on a common Investment Platform. We are seeking a Head of Production Management ...

procedures and engage with users and stakeholders to understand their needs. You will need proven experience in the following: Application support and maintenance Configuration management and IT asset control Service availability, capacity and component management Change, incident and problem management ServiceNow Stakeholder engagement Continual service improvement … need to hold or be eligible to obtain SC clearance. Interested? Please apply below. Application Operations Engineer, Application Support Engineer, ServiceNow, Configuration Management, Incident Management, Problem Management, Change Management, Exeter, Devon, Hybrid, Contract ...

protective monitoring processes led directly by DVSA or its service provider. It also responds to incidents of a technical nature in line with DVSA Incident Management procedures. It restores normal service operation as quickly as possible and minimises any adverse effect on business operations. This ensures that … practice security standards, including performing or arranging digital forensics to support evidence gathering and preservation. Driving proactive cyber defence through threat hunting and vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause ...

invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness: Support new service onboarding, service acceptance, transition into BAU support. Customer Management: Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance: Chair operational and service governance … forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners, ensuring aligned service delivery and accountability against agreed SLAs and KPIs. Major Incident & Escalation Management: Lead ...

within a high-profile public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational … roadmap Oversee incident management and security monitoring capabilities Drive threat intelligence and cyber threat assessment activities Manage cyber security tools and operational technologies Build and maintain relationships with MSSPs, vendors, and technology partners Effectively plan and deploy resources to meet business objectives Essential Skills & Experience Proven experience ...

services are designed, delivered, and operated with reliability in mind. Job responsibilities Support the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements. Partner with engineers, site reliability engineers, and cross-functional teams to understand problems, gather requirements, and translate ideas … reliability outcomes. Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently. Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress. Create clear product materials, including problem statements, user stories ...

defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation ...

continuous learning. Drive adoption of SRE principles (SLOs, error budgets, toil reduction). Establish observability and monitoring standards. Lead automation-first operations. Improve incident and problem management maturity. Partner with software and infrastructure engineering teams to embed reliability into the product lifecycle. Establish SRE governance, standards, and operating … Thinking Passion for Continuous Improvement Certifications & Qualifications Cloud Technologies Site Reliability Engineering Platform Engineering Reliability Engineering Industry Keywords Operational Excellence Service Reliability Continuous Improvement Incident Management Problem Management Tools & Technologies Dynatrace Prometheus Grafana Splunk Jenkins GitLab CI Azure DevOps #J-18808-Ljbffr ...

deliver secure technology solutions that support some of the UK's most important Defence organisations. We have an opportunity for a Cyber Security Incident Co-Ordinator to join our Security Advice and Incident Office (SAIO) based in Corsham , you'll play a vital role in protecting mission-critical … national/British citizen and have resided in the UK for 10 years and over. What you'll be doing As a Cyber Security Incident Co-ordinator, you'll take ownership of the end-to-end security incident lifecycle, ensuring incidents are investigated, managed and resolved effectively while ...

escalate incidents to relevant resolver groups. Configure and optimise event monitoring and alerting solutions. Develop and maintain monitoring dashboards. Support continuous improvement of event management processes and best practices. Work closely with customer stakeholders, service teams and operations staff. Essential Skills Strong ITIL Event Management and Incident Management experience. Hands-on experience with monitoring tools such as: SolarWinds (NPM, SAM, NTA, VMAN) BMC TrueSight/Discovery SCOM Riverbed NetIM WhatsUp Gold Tanium Tripwire Experience within NOC, Service Operations or Infrastructure Monitoring environments. Excellent stakeholder engagement and communication skills. This is an excellent opportunity to join ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … executed in accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence ...

within Agile teams, supporting delivery, troubleshooting and continuous improvement Provide technical guidance on platform engineering, cloud and deployment best practices Support production environments, including incident resolution, environment management and release readiness Skills Required Experience working within the UK Security & Intelligence, defence or other secure government environments Strong knowledge … compliance controls within delivery pipelines Experience implementing observability practices, including monitoring, logging, alerting and service metrics Understanding of SRE principles, including reliability engineering, incident management and continuous improvement Awareness of secure deployment, compliance requirements and operational security best practices Security Clearance Requirements The successful candidate must hold ...

service customers, ensuring delivery aligns with contractual commitments, business objectives and agreed scope. You’ll guide customers through the full service lifecycle, onboarding, performance management, continual improvement and major incident response, acting as their trusted partner throughout. \n Your work directly influences customer satisfaction, retention and revenue growth. … Consult with project and transition teams during onboarding. \n Ensure all stakeholders clearly understand service scope and contractual obligations. \n\n \n Management Information & Business Intelligence \n \n Analyse service performance against SLAs, KPIs and utilisation allowances. \n Produce detailed reporting with insights and recommendations. \n Present performance during ...

produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Orchestration - Deliver solutions to orchestrate the deployment, management scaling and networking of containers Workload Automation - Create solutions to automate the scheduling and scaling of application workloads Cloud Management - Skilled … design, deployment and management of Public or Private Cloud environments Configuration Management - Practice good configuration and source code control of all artefacts Human skills : Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving - The DevOps engineer is often the first port ...

produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Orchestration - Deliver solutions to orchestrate the deployment, management scaling and networking of containers Workload Automation - Create solutions to automate the scheduling and scaling of application workloads Cloud Management - Skilled … design, deployment and management of Public or Private Cloud environments Configuration Management - Practice good configuration and source code control of all artefacts Human skills : Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving - The DevOps engineer is often the first port ...

produce Continuous Deployment – Skilled in the automation of the deployment of the artefacts produced by the CI Orchestration – Deliver solutions to orchestrate the deployment, management scaling and networking of containers Workload Automation – Create solutions to automate the scheduling and scaling of application workloads Cloud Management – Skilled … design, deployment and management of Public or Private Cloud environments Configuration Management – Practice good configuration and source code control of all artefacts Human skills : Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving – The DevOps engineer is often the first port ...

area, but allows the team to branch out into several domains including, but not limited to, infrastructure, software development and deployment, networking, database management and virtual containerisation Core Responsibilities: Application design Application development Incident Management Virtual infrastructure management System health monitoring tools Database administration Supporting bespoke ...

value for money and contractual compliance. Ensuring suppliers and solutions operate in accordance with appropriate security and governance standards . Taking responsibility for major incident management , coordinating technical teams and suppliers to minimise disruption to users. Supporting disaster recovery, resilience and business continuity planning across the technology estate. … Overseeing vulnerability management and supporting the wider organisation's approach to information and cyber security . Identifying opportunities to modernise technology, improve processes and enhance the overall user experience . Driving continual service improvement and ensuring technology delivers measurable value to the wider business. What We're Looking ...

bonus target + equity + benefits Learn more about benefits at Google. Minimum qualifications: Bachelor's degree in Environmental Engineering, Environmental Sciences, Environmental Management, Geology, Biology, Meteorology, or related fields, or equivalent practical experience. 2 years of experience in program management and implementing environmental or energy management … Europe. Experience in the implementation of the ISO standards within an organization. Preferred qualifications: Master's degree in Environmental Engineering, Environmental Sciences, Environmental Management, Geology, Biology, Meteorology, or related fields. Experience in environmental incident management, remedial investigations, feasibility studies, and risk assessments. Experience or knowledge of mission ...

will play a key role in detecting, investigating and responding to cyber threats, while helping to improve the organisation's overall security monitoring and incident response capabilities. The role combines hands-on security operations, tooling optimisation and continuous improvement across a varied technology estate. Key responsibilities: Monitor, triage … investigate security alerts and incidents across IT, cloud and OT environments. Lead or support incident response, including containment, eradication, recovery and escalation. Develop and optimise SIEM detection rules, EDR policies and security monitoring capabilities. Reduce false positives and improve detection coverage using threat intelligence and incident learnings. Investigate ...

robust CI/CD platforms and deployment pipelines. Monitoring, observability and alerting, including establishing effective operational metrics and controls. Cloud security, identity and access management, networking and infrastructure governance. Platform engineering and production operations, including incident management and service reliability. Automation and scripting using technologies such ...

changing services through Architecture Panel/DPS TDA, acting as guardian of resilient change. Track and report on the resilience posture of Digital, providing management information, KRIs and evidence to support Digital Leadership and internal/external assurance. Strengthen technology cyber incident readiness in partnership with Cyber Defence … Incident Management and SRE, focusing on containment, recovery and clean-build capability. Collaborate with second-line Technology Risk, Operational Resilience, Business Continuity and Procurement to ensure aligned outcomes and clear ownership. Champion a resilience culture across Digital through the Engineering Chapter, community forums, learning content and coaching ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

month. As a Lead Infrastructure Specialist - Security you will: * Act as a recognised security subject matter expert, accountable for the design, implementation and management of cyber security controls and assessment functions. * Provide technical leadership across security engineering, cyber defence, security assurance and incident management activities. * Lead … technologies or disciplines, including PAM, ADFS, Firewalls, Entra, SIEM, EDR/XDR, CTEM, WAF/DDoS, PKI, SASE, IDS/IPS, security assurance frameworks, incident response or cryptographic systems. * Advanced experience assessing security controls, security posture and prioritising risk-based improvements. * Advanced skills in designing, engineering and managing secure ...