15 of 15 Incident Management Jobs in the South West

clients in understanding CAF objectives, principles, and outcomes Review policies, governance, and technical/operational controls against CAF requirements Assess cyber capabilities across: Risk management Protective security Monitoring & logging Incident management Supply chain security Operational resilience Produce high-quality outputs including: Assessment reports Risk findings Observations Improvement … Excellent report writing and communication skills Experience working within public sector, regulated, or enterprise environments Solid understanding of cyber security domains, including: Identity & Access Management Vulnerability Management Incident Response SIEM/Monitoring & Logging Resilience and business continuity Supply chain security Ability to manage multiple priorities and deliver ...

opportunity that comes with clear progression opportunities and will require someone to come with both technical and GRC security experience. Key Responsibilities: Oversee security incident management and response Threat management Configure, implement and maintain security tools such as SIEM, XDR, EDR, vulnerability management Implement and maintain … security controls Conduct vendor risk assessments, support internal and external audits Governance, risk and compliance Skills & Experience: Proven experience in cyber Security operations, threat management and threat analysis Threat management - actively develop and refine threat intelligence, threat hunting capabilities, and prevention/detection measures Strong knowledge of SIEM ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes, ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations. Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. Using the central document repository to ensure knowledge sharing across the team and enable best practice. Supporting ...

procurement experience within the public sector (PCR 2015, PA 2023). Proven leadership experience managing teams in a high-volume, dynamic environment. Effective stakeholder management and influencing skills at senior levels. Experience in high value works procurement, including facilities management, construction, design, and cost management Essential Skills … Experience with SIEM tools (ArcSight) including engineering/configuration Creation of use cases, analytics, and playbooks Cloud technology knowledge Incident management from detection to resolution Desirable: Technical/engineering/computing degree Leadership experience (Tier 2 acceptable) Defence experience Responsibilities: Support info security delivery: policies, standards, processes Monitor ...

with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … business needs Participate and assist in driving the knowledge management process Participate in IT-related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud ...

CSOC, part of CSOU. The CSOU function provides centralised monitoring and response across NHSE, and the system, which consists of Threat Operations, Protective Monitoring, Incident Management & response and DevOps. The Threat Intelligence function is comprised of four primary functions: Performing intelligence collection, aggregation, analysis and contextualisation of healthcare … raising issues to senior leadership. Act as a quality and audit layer for written Threat Intelligence products. Making Cyber Threat Intelligence (CTI) decisions within Incident Response scenarios and leading in-depth CTI investigations. Act as the escalation tier for cyber threat intelligence tasks within Cyber Security tooling including ...

configuration) i.e. ArcSight within an enterprise SOC. Experience in creation of use-cases, analytics and playbooks . An understanding of cloud Conduct real-time management of security incidents from detection to resolution. Technical Knowledge within anti-virus, networking, vulnerability management, encryption, Microsoft technologies, Linux. Knowledge of Information Security … ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing systems and services. Incident management experience and an ability to quickly tailor responses to deal with fast-moving situations. Highly desirable: Degree level qualification; preferably in technical, engineering ...

backgrounds, including Computer Science graduates, Linux-focused infrastructure engineers, Kubernetes/platform engineers, and individuals from live service or service desk environments with strong incident management experience. This is a hands-on operational engineering role focused on maintaining stability, availability, and performance of a complex, secure cloud platform … Responsibilities Provide frontline operational support for secure cloud infrastructure and platform users Troubleshoot and resolve critical incidents across live production systems Lead or support incident response, escalation, and coordination during shifts Operate within a 24/7 rota supporting high-priority workloads and services Follow, maintain, and improve operational ...

extension possible) 🔒 Clearance Required: Active DV Clearance Key Responsibilities: • Perform triage of security events and incidents • Determine scope, impact and remediation priorities • Real-time incident management from detection to resolution • Support SIEM engineering and tool configuration within an enterprise SOC • Develop use cases, analytics and playbooks • Work within … Tier 2/3 SOC Analyst experience (2+ years) ✔ Hands-on SIEM experience (ArcSight preferred) ✔ SOC certifications such as SANS, ISC2 or equivalent ✔ Strong incident response and threat analysis capability ✔ Understanding of cloud technologies. Desirable: ➕ Defence/MOD experience ➕ Team lead exposure ➕ Degree in Computing, Engineering or related discipline. ...

that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

resolve incidents, service issues, and user requests Manage and update support tickets, ensuring effective diagnosis and resolution Follow documented runbooks and operational procedures Support incident management for high-priority or critical services Contribute to continuous improvement activities to reduce operational issues Work closely with engineers, platform teams … environment At Senior and Lead levels you will also: Lead or support engineers during shift and act as an escalation point Take ownership of incident coordination and operational decision-making Mentor and support junior engineers Improve operational processes, runbooks, and technical standards Contribute to the overall technical direction ...

+ shift uplift About the Role A senior operations role within a secure cloud platform supporting critical UK infrastructure. This role focuses on complex incident management, platform troubleshooting, and operational improvement within a Kubernetes-based environment. Key Responsibilities Own and resolve complex incidents across cloud infrastructure Troubleshoot Kubernetes ...

security requirements and vulnerabilities, escalating unresolved vulnerabilities when appropriate Managing the effective coordination of all security‐related activities, including but not limited to queries, incident management, document reviews and testing Modelling Cyber security risks using established and novel frameworks Essential Experience In-depth knowledge of MoD Security policy … cyber security strategies in business and operational contexts Comprehensive knowledge of UK Defence deployed network architectures with an understanding of proactive security risk management Essential Qualifications We value difference and do not have a fixed idea when it comes to background or education; provided you can show the required ...

Digital Edge and Cyber Security platforms within a banking environment. The role focuses on securing and optimizing web infrastructure through Akamai CDN, WAF, Bot Management, SSL/TLS, Edge Load Balancing, and traffic routing technologies. The ideal candidate should possess strong expertise in networking, cybersecurity, edge computing, web application … based on application requirements while ensuring security compliance. Monitor, alert, and troubleshoot security threats, system errors, and performance issues. Support production and pre-production incident management and resolution. Collaborate with application and infrastructure teams to reduce attack surfaces and improve platform availability. Provide technical debugging support across Akamai ...

deliver scalable, user-friendly experiences. Support proof-of-concept projects for collaboration improvements. Understand federated authentication via Google Identity & Microsoft Entra ID. Apply change management practices and agile frameworks to implement account level changes, providing testing, documentation, and guidance to operations for global tenant-wide changes. Required qualifications, capabilities … federation OAuth 2.0 and secure authentication Experience in large-scale hybrid environments focused on security and performance. Familiarity with IT operations, change control, and incident management. Preferred qualifications, capabilities & skills Experience with modern frameworks (Node.js, React, Java, C#). Knowledge of cloud-native and serverless architecture. Monitoring skills (Azure ...