Jobs 1 to 15 of 15

ICT Service Delivery Team Leader - Service Desk - ITIL - Council - SLA

Bristol, Somerset -
Executive Resource Group Ltd
I am currently recruiting for a ICT Service Delivery Team Leader on behalf of a council based in the South West. As a Service Delivery Team Leader, you will be responsible for managing the ICT Service Desk Team. The IT Service Delivery Team Leader leads the delivery of IT operational...
Posted: 2 days ago

Service Desk Analyst

Swindon, Wiltshire -
Experis Ltd
Swindon. £18-24k. My client is currently looking for a Service Desk Analyst to provide expert support and advice to the business by handling requests via telephone, face to face and email. You will be expected to take responsibility of logging and completing requests within agreed SLAs. You will be...
Salary: £18000 - £24000 per annum
Posted: 2 days ago

Service Desk Analyst

Swindon, Wiltshire -
Experis Ltd
Our client; a large utilities provider, requires Service Desk Analysts to join their team in Swindon on 6 month contacts. Role Description. The main purpose of the role is to provide support to employees on technical issues... Competencies Required. * Ensure operations of service desk, which acts as global 24/7...
Rate: £100.00 - £110.00 per day
Posted: 2 days ago

Business Computing Manager

Taunton, Somerset -
UKHO
You'll come to us with impressive technical experience: the management of a Windows 7 based desktop estate and the use of an enterprise service management tool, ideally SCSM and Axios Assyst. Your wide-ranging knowledge will include Active Directory. An ITIL Foundation Certificate in IT Service Management (V3) will...
Posted: 21 days ago

Service Desk Analyst

Swindon, Wiltshire -
Prolinx
Microsoft Office 2010 suite. Windows desktop XP/7/8. Active Directory experience. Desirable Skills and Experience: Virtualisation experience (VMware, Citrix & Hyper-V) Server 2008 Active Directory. Remedy Service Desk tool. Solarwinds/SCOM monitoring tools. Experience of working within an ITIL environment... Analytical & Problem solving skills. Excellent Time Management & organisational skills.
Salary: From £20,000 to £24,000 per annum
Posted: 9 days ago

Senior Incident Analyst (Bristol)

Bristol, Avon -
EE
Reporting to the TOC ITIL Resource Manager, you'll make sure the ITIL-based incident management process is followed to a tee. Reducing the impact of issues on both customers and the business will be your responsibility - ensuring all incidents are dealt within SLA timescales... Make sure incidents are resolved...
Salary: Competitive + Benefits
Posted: 21 days ago

Support Engineer - (Windows/Linux/ VMWare/ Network) - £27k

Gloucestershire -
Ampersand Consulting
This Support Engineer will have experience in a support environment and will have been exposed to a wide range of services including MPLS, load balancers, Cisco Routers, Juniper Firewalls, hosting technologies (Windows/Linux/ VMWare) and telephony... Are you an excellent all round Support Engineer with experience in firewalls, VPNs, DNS,...
Salary: £24000 - £27000 per annum
Posted: 4 days ago

ITIL Service Desk Manager - Bristol - £40,000

Bristol -
Computer Futures
Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...
Salary: £45000 - £50000 per annum + competitive
Posted: 3 days ago

Senior Incident Analyst (Network, Support, Incident Management)

Bristol -
Everything Everywhere
Key Skills: Incident Management, Call Centre Support, IT Infrastructure... Reporting to the TOC ITIL Resource Manager, you'll make sure the ITIL-based incident management process is followed to a tee. Reducing the impact of issues on both customers and the business will be your responsibility - ensuring all incidents are...
Salary: Competitive + Bens
Posted: 22 days ago

SCCM Desktop Engineer

Wiltshire -
Capita - ITIN
The Desktop Support Technician will provide 2nd line PC support to over 2000 + users, utilising SCCM and Support Works for remote access, deployments and incident management. Key Responsibilities * To resolve calls logged on the IT helpdesk system (Support Works) * Installation/support of all hardware and software components * Installation/support of...
Salary: £28000.00 - £32000.00 per annum
Posted: 25 days ago

Desktop Field Engineer

Swindon -
Capita - ITIN
The main duties of the roles will be as follows: To resolve faults quickly and effectively on a variety of technologies including: Fault calls will be allocated to engineers by a Resource Scheduler and a unique call log number issued from the Incident Management System... High knowledge PC Maintenance - (Fujitsu +...
Salary: £18000.00 - £24000.00 per annum
Posted: 9 days ago

BA Business Analyst

Bristol, Avon -
FT Select
Cross checks various model elements for inconsistencies and incompleteness; eg finite state models against use case models, class diagrams against business rules, use case post conditions against class diagrams... Specifies their implementation through improvements in information systems, data management, practices, organisation and equipment... Maintains links with appropriate counterparts within both...
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 4 hours ago

Deputy Head of Information Security

Exeter, Devon, South West -
Met Office
As an internal expert on Information Security, you’ll offer training on processes, take care of incident management and resolution and oversee vulnerability assessment and protective monitoring... A strong understanding of Information Security including procedures and policies around: Incident Management and investigations, digital forensics, information asset management, vulnerability analysis and...
Salary: £42,319 per annum and up to £50,248 for exceptional candidates + benefits + Market Forces payment of £5,000 (applicable after probationary period)
Posted: 4 days ago

Deputy Head of Information Security

Exeter, Devon -
Met Office
As an internal expert on Information Security, you'll offer training on processes, take care of incident management and resolution and oversee vulnerability assessment and protective monitoring... A strong understanding of Information Security including procedures and policies around: Incident Management and investigations, digital forensics, information asset management, vulnerability analysis and...
Posted: 4 days ago

Security Operations Manager

Bristol, Avon -
EE
Bristol. We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Empowered, challenged, supported and rewarded, our people are...
Salary: Competitive + bonus
Posted: 7 days ago