1 to 25 of 35 Incident Management Jobs in the South West

client is seeking a Change Manager/Analyst who is responsible for the governance, administration, assurance, maintenance and continual improvement of the enterprise Change Management practice. The role will support the Change Management strategy, ensuring that changes are assessed appropriately, risks are identified and mitigated, governance standards … adhered to, and service disruption resulting from change activity is minimised. Responsibilities Change Management Governance Support the enterprise Change Management strategy and roadmap alongside the Head of Change and Configuration Management. Implement and support the Change Management practice across the organisation. Maintain and continuously improve Change Management ...

organisations to investigate and resolve technical issues. Develop and maintain standard operating procedures (SOPs), installation guides, knowledge-base articles and CMDB records. Contribute to incident management, service improvement and operational support processes. Essential Skills & Experience Experience providing 3rd/4th line infrastructure and application support in secure … infrastructure. Experience supporting Windows Server, Active Directory, Exchange and enterprise applications. Experience installing, configuring and maintaining infrastructure and applications across complex environments. Strong troubleshooting, incident management and system recovery skills. Ability to produce technical documentation and work effectively with military users and technical stakeholders. Desirable Experience Experience supporting ...

Support the implementation, deployment and ongoing operation of Cisco Cloud Collaboration technologies . Provide technical support across Voice, Video and WebEx platforms. Participate in Incident Management, Problem Management and Change Management activities. Design and document technical solutions, project specifications and infrastructure requirements. Develop and drive proofs … Video and WebEx architectures/topologies . Experience with infrastructure implementation, deployment, troubleshooting and maintenance. Strong analytical and problem-solving skills. Experience working within Incident, Problem and Change Management processes. Desirable Skills and Experience Experience with Microsoft Teams . Knowledge of Microsoft Exchange, Active Directory and Outlook integrations. ...

Vulnerability Manager months + +hybrid Corsham +DV cleared role +Inside IR35 + 550 - 600 a day We are seeking an experienced Vulnerability Management Lead to drive enterprise vulnerability management and cyber risk reduction within a secure MOD/Defence environment. The successful candidate will have a strong background … vulnerability management leadership, with hands-on exposure to tools such as Tanium or Elastic, a thorough understanding of CVSS and remediation governance, and experience supporting major cyber security incidents. You will take ownership of vulnerability management frameworks, coordinate remediation activities, monitor compliance and produce board-level reporting ...

responsibilities will include: Managing the performance, resilience and lifecycle of cloud services, infrastructure, devices and applications. Administering Microsoft 365, Entra ID, identity and access management, endpoint security and corporate SaaS applications. Maintaining corporate networks, including firewalls, switches, wireless, VPN, DNS and DHCP. Implementing configuration changes, integrations and automation … improve efficiency and consistency. Monitoring service health, capacity, performance and security, proactively addressing risks and vulnerabilities. Leading complex incident resolution, root-cause analysis and security investigations. Coordinating patching, upgrades, backups, recovery testing and business continuity arrangements. Maintaining technical documentation, operational procedures, asset records and IT service-management standards. ...

critical works. Manage capacity across power, cooling and whitespace, forecasting demand and flagging constraints early. Oversee preventative and reactive maintenance programs, defect management and lifecycle planning for mission-critical equipment. Own and enforce data centre standards covering whitespace, containment, structured cabling, IT deployment and decommissioning. Incident management and resilience Lead 24x7 incident response for facility events, coordinating technical teams, vendors and stakeholders through to resolution and root-cause review. Strengthen business continuity and resilience planning, including testing of failover, generator and UPS systems. Apply ITIL-aligned incident, problem and change management practices across ...

initial 11-month contract. As the SAP Basis Specialist you will be responsible for the end-to-end operational readiness, monitoring, change management, and security of our multi-tier SAP landscape across Development, Quality Assurance, and Production environments. Role: SAP Basis Specialist Pay: £45 per hour Via Umbrella Location … system refreshes, kernel upgrade planning, and Pre/post-refresh activities. Administer, monitor, and optimize the SAP HANA database landscape. Execute end-to-end Incident Management, Problem Management, and Service Request fulfillment. Resolve complex system runtime errors, dump analysis, database lock contentions, and process SAP OSS notes ...

compute clusters, networking, storage and backend services, ensuring platform stability, resilience and continuous improvement. This role combines technical leadership with hands-on infrastructure management, leading a team of three engineers while working closely with technical specialists and senior stakeholders. We are particularly interested in candidates from commercial, engineering, technology … address single points of failure. Lead and develop a technical team of three, providing technical direction and operational oversight. Manage infrastructure upgrades, maintenance, incident response and continuous improvement initiatives. Establish operational standards, documentation and ITIL-aligned processes. Develop technical roadmaps, introducing automation, monitoring and DevOps practices where appropriate. Manage ...

compute clusters, networking, storage and backend services , ensuring platform stability, resilience and continuous improvement. This role combines technical leadership with hands-on infrastructure management, leading a team of three engineers while working closely with technical specialists and senior stakeholders. We are particularly interested in candidates from commercial, engineering, technology … address single points of failure. Lead and develop a technical team of three, providing technical direction and operational oversight. Manage infrastructure upgrades, maintenance, incident response and continuous improvement initiatives. Establish operational standards, documentation and ITIL-aligned processes. Develop technical roadmaps, introducing automation, monitoring and DevOps practices where appropriate. Manage ...

Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership … tools. Develop, maintain and optimise CI/CD pipelines using tools such as GitLab CI, Jenkins, GitHub Actions or Cloud Build. Automate deployment, configuration management and operational processes using scripting languages such as Python, Bash or PowerShell. Manage GCP services, including Google Kubernetes Engine (GKE), Compute Engine, Cloud Storage ...

manage technical debt, FinOps optimisation opportunities and SecOps improvements- Establish and maintain technical governance throughout the product lifecycle- Engage with Information Assurance, Policy, Information Management and other stakeholders to ensure compliance with legal, regulatory and organisational requirements- Shape and deliver capabilities aligned with the technical strategy and roadmap- Coordinate … lead technical incident response activities, ensuring effective resolution and continuous improvement- Contribute to and support wider client initiatives as required- Support requirements gathering and shaping of new/existing capabilities. Required qualifications to be successful in this role:- Architecture Experience: Proven experience in software or solution architecture at SFIA ...

manage technical debt, FinOps optimisation opportunities and SecOps improvements- Establish and maintain technical governance throughout the product lifecycle- Engage with Information Assurance, Policy, Information Management and other stakeholders to ensure compliance with legal, regulatory and organisational requirements- Shape and deliver capabilities aligned with the technical strategy and roadmap- Coordinate … lead technical incident response activities, ensuring effective resolution and continuous improvement- Contribute to and support wider client initiatives as required- Support requirements gathering and shaping of new/existing capabilities. Required qualifications to be successful in this role:- Architecture Experience: Proven experience in software or solution architecture at SFIA ...

Server and other legacy databases. You'll be responsible for ensuring database platforms remain secure, resilient and high-performing through proactive monitoring, incident management, backup and recovery activities, upgrades and platform maintenance. Key Responsibilities Administration and support of enterprise database platforms, primarily Oracle. Database monitoring, performance optimisation … capacity management. Backup, recovery and disaster recovery management using RMAN. Incident investigation and resolution across production environments. Database patching, upgrades and infrastructure changes. Supporting automation and operational improvement initiatives. Assisting with database migrations and cloud transformation projects. Working closely with infrastructure, application and security teams. Participation ...

Server and other legacy databases. You'll be responsible for ensuring database platforms remain secure, resilient and high-performing through proactive monitoring, incident management, backup and recovery activities, upgrades and platform maintenance. Key Responsibilities Administration and support of enterprise database platforms, primarily Oracle. Database monitoring, performance optimisation … capacity management. Backup, recovery and disaster recovery management using RMAN. Incident investigation and resolution across production environments. Database patching, upgrades and infrastructure changes. Supporting automation and operational improvement initiatives. Assisting with database migrations and cloud transformation projects. Working closely with infrastructure, application and security teams. Participation ...

enterprise platform level. Co-ordinate Pen Testing and IT Health check lifecycles, seeing through to completion as a responsible security role. Stakeholder management - you will actively liaise with all customer stakeholders, and maintain necessary relationships, from Senior Management through to engineer to supporting teams. This will … develop IoCs (indicators of Compromise) and using these IoCs analyse the estate to understand where the vulnerabilities lie. Technical security toolset development and management at an enterprise level Essential Skills/ExperienceUnderstanding of technical security assurance and compliance processes, ideally within UK frameworks. Varied skills and appreciations across main ...

looking to appoint a Marketing & Business Development Systems Lead to take ownership of a suite of business-critical platforms that support client relationship management, marketing activities, stakeholder engagement, and business growth initiatives. This is a highly visible role combining application ownership, systems integration, data management, stakeholder engagement … Taking end-to-end ownership of a portfolio of marketing and business development applications. Acting as the primary point of contact for system support, incident management, service requests, and platform enhancements. Managing application configuration, upgrades, releases, and third-party supplier relationships. Collaborating with stakeholders to understand business requirements ...

standards. Develop and prioritise a roadmap of platform improvements focused on resilience, performance, security, and user experience. Ensure reliable service delivery through effective monitoring, incident management, automation, and operational governance. Work closely with technical and business stakeholders to understand requirements and translate them into practical platform solutions. Establish … debt, and implementing operational best practices. Strong understanding of infrastructure operations, networking, backend services, and platform architecture. Experience with automation, DevOps practices, monitoring, release management, and service improvement. Demonstrable experience in risk management, operational governance, and continuous improvement initiatives. Excellent stakeholder management skills, with the ability ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

changing services through Architecture Panel/DPS TDA, acting as guardian of resilient change. Track and report on the resilience posture of Digital, providing management information, KRIs and evidence to support Digital Leadership and internal/external assurance. Strengthen technology cyber incident readiness in partnership with Cyber Defence … Incident Management and SRE, focusing on containment, recovery and clean-build capability. Collaborate with second-line Technology Risk, Operational Resilience, Business Continuity and Procurement to ensure aligned outcomes and clear ownership. Champion a resilience culture across Digital through the Engineering Chapter, community forums, learning content and coaching ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National ...