Jobs 1 to 15 of 15

Major Incident Manager

Birmingham, West Midlands (County) -
Specialist Computer Centres - SCC, is Europe’s largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 17 days ago

Major Incident Manager

Maidenhead, Berkshire -
Earth Stream Global
You will engage with stakeholders at all levels of the business so you will need a track record of stakeholder management ideally having a consultancy background... Apply standard Incident Management techniques to establish permanent/workarounds to complex issues within Data Centre services... Assists with the Global and Regional Incident Management...
Posted: 6 days ago

Incident Manager - ITIL - London - £55-63k, bonus, etc.

London -
First Point
Incident Manager, with excellent Incident Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPI's including SLA's & OLA's, assisting with incident management issues, incident communications and manage root cause analysis (RCA), all within an ITIL...
Salary: £55000 - £63000 per annum + 5k car, bonus, pension, etc
Posted: 18 days ago

Cargo Incident Manager

West London -
Modis International - London
My partner is an award wining global IT Solution Provider and specialist in the airline industry. We are currently hiring a Cargo Incident Manager. The Incident Manager must have specific Cargo experience, from any field, be it: Air, land or sea. This role is twin purposed, and the Cargo Incident...
Salary: £50000 - £60000 per annum + £7.5k car allowance + 10% bonus
Posted: 7 days ago


Birmingham, West Midlands (County) -
Robert Walters
As an experienced Major Incident Manager you will have experience of working in a fast paced crisis management environment whilst working closely with customers to ensure the upkeep of strict SLA's through to incident resolution... Working to strict SLA's. ITIL Aware or Accreditation. Analytical skills - Weekly reports, Trend...
Salary: £45000 per annum + Company Car or Allowance
Posted: 11 hours ago

Senior Incident Manager

Nottingham -
The role of the Incident Manager is part of the Incident Management process for ECS, managing the investigation and resolution of high severity, service impacting incidents affecting Experian's clients and internal colleagues... SLA's/KPI's are adhered to and monitored/ reported on a regular basis... Work closely with...
Salary: £competitive + excellent benefits
Posted: 6 days ago

Incident Manager

Newbury, Berkshire -
Lorien Resourcing
This role is on a shift basis (Shifts are flexible) The ideal candidate will have previous experience of working in a large scale environment such a blue chip company or NOC. Key activities. * Support MIMs for advice on incidents as required. * Develop new roles to support evolving customer management requirements. *...
Posted: 6 days ago

Major Incident Manager

Sheffield -
Capita - ITIN
Due to growth, Capita FTSE 100 and Leading Business Process Outsourcer, is now seeking a number of Major Incident Managers to join their team in either Sheffield or Ruddington; taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Managers...
Salary: £25000 - £30000 per annum + benefits
Posted: 20 days ago

Incident and Problem Manager ITIL - Investment Banking

City, London -
Thebes IT
ITIL, Control- M, MIS Reporting, Problem and Incident Management, UAT, Service Delivery. Must have previous Investment banking experience around end user support with solution such as Remedy and ASSYST... Single point of contact for all change related activities related to Service management ensuring that appropriate levels of authorisation has been...
Posted: 5 days ago

Problem, Incident & Change Manager - Banbury - 6 Months

Banbury -
Austin Fraser Limited
Responsibilities: Incident Management Support To construct, provide and maintain the tools, processes, skills and rules for the effective and efficient handling of Incidents... Major Incident Stakeholder Communications Incident communication to all relevant Stakeholders Including Service Management to Channel Heads... A strong working knowledge of one or more of the following...
Rate: £400 - £500 per day + Negotiable
Posted: 7 days ago

EMEA Major Incident / Problem Manager

London -
Proactive Appointments
The key to this role is “ Experience of root cause analysis and problem elimination techniques”... - Highly customer focused Essential Skills Include : - Experience of root cause analysis and problem elimination techniques - Happy to be On-call during the evenings and weekend as part of a rota. - Ideally qualified to ITIL Foundation...
Rate: Up to £345 per day
Posted: 3 days ago

Major Incident Manager

Hatfield, Hertfordshire -
Incident and problem management experience... Experience with Remedy. Experience with Training & Project Management... Experience working in ERP environments (e.g. Oracle Enterprise1, SAP R/3) Working knowledge of relevant network protocols (e.g. TCP/IP, UDP, NFS, NTP, OSI, VPN, NAT, TLA). Understanding of multiple operating systems such as HP-...
Salary: Competitive
Posted: 6 days ago

Service Incident Manager (Out of Hours 24/7 shifts). Manchester

North West -
At Vodafone, we firmly believe that we’re at our best when you’re at yours, and that’s why our careers offer exceptional work with exceptional people. Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone...
Posted: 19 days ago

Incident Manager - West Midlands - £65,000

West Midlands -
Ashdown IT
The position will work from their Birmingham Data Centre. Whilst this is a senior role it remains a hands-on technical position and requires an individual with strong problem solving and analytical skills and the ability to direct appropriate resources to resolve the issue. This is a matrix management environment...
Salary: £50000 - £65000 per annum + benefits
Posted: 5 days ago

Incident Response Manager (Cyber)

Dunstable, Bedfordshire -
Acting as the first responder for cyber-security incidents identified through the CIC or raised directly by a client... - An ability to provide technical analysis and direction for investigations. - An understanding of networking protocols and infrastructure designs; including, firewall functionality, routing, encryption, host and network intrusion detection systems, load balancing,...
Salary: £60k - £80k
Posted: 6 days ago