Jobs 1 to 15 of 17

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe’s largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 16 days ago

Major Incident Manager - ITIL, SLA, Service Desk

Birmingham, West Midlands (County) -
Oscar Associates (UK) Ltd
Major Incident Manager - Urgent - Incident, Management, ITIL, SLA, Service Desk - Solihull, Redditch, Coventry, Walsall, Wolverhampton, Birmingham, West Midlands - £40,000 - £45,000 + Benefits. I have a fantastic opportunity for a Incident, Management, ITIL, SLA, Service Desk, Major Incident Manager. The main responsibilities for the Incident, Management, ITIL, SLA, Service Desk,...
Salary: £40000 - £45000 per annum + Benefits
Posted: 6 days ago

MAJOR Incident Manager

Birmingham -
CPS Group
I am currently working with a leading IT Services provider based in Birmingham. They require an experienced Major Incident Manager to join the organisation. Working in the Incident & Change area of the business, the successful candidate will have a key role in streamlining and managing the Incident department, with a...
Salary: £40k - 45k per year + Excellent benefits
Posted: 7 days ago

Incident Manager

Birmingham, West Midlands (County) -
Harvey Nash plc
A blue chip organisation in Birmingham is looking for an experienced Incident Manager to join a growing area of the business. You will need to have a strong understanding of ITIL processes and ideally experience in high-pressure, fast-moving environments. Team Leadership experience is advantageous but is not necessarily...
Salary: £45000 - £55000 per annum + Bonus, Pension, Benefits
Posted: 6 days ago

Major Incident Manager

Birmingham, Warwickshire -
NES IT
The Customer Response Centre provides first, second and third line support to our clients and under ITIL governance, comprehensive Incident and Problem Management... The role will also include proactive trend analysis on all open and closed incidents producing weekly reports and ensuring that problem registers are up to date together...
Salary: Competitive
Posted: 2 days ago

Major Incident Manager - Data Centre

Birmingham, West Midlands (County) -
Synergize Consulting
THE ROLE: Responsibilities will include: * Ensuring Business as usual for all Data Centre customers * Creation of technical incident documentation and processes * Co-ordinate rapid and effective cross sectional response to incidents * Leading customer facing conference calls in a confident and structured manner * Lead all relevant teams to restore business as...
Salary: From £35,000 to £45,000 per annum + Car / Allowance
Posted: 2 days ago

Incident Manager

Slough, Berkshire -
EXCELerate
Do you thrive on resolving issues and sticking to a SLA?... Responsibilities for the Incident Manager include (but not limited to): -Use Incident Management techniques to ensure disruptions to services are kept to a minimum... -Deliver service management and ITIL processes. Skills required for the Incident Manager are (but not...
Salary: Circa £45k plus 15% Bonus and pension
Posted: 2 days ago

Incident and Problem Manager

Manchester, Lancashire -
Laterooms Ltd
Maintaining high service availability and minimising impact on live service through effective proactive and reactive Incident & Problem Management processes... A passion for continual Service Improvement is a must as is the ability to keep a clear a focus on service and root cause analysis... Provide clear and informative updates to...
Salary: Competitive + bonus + benefits
Posted: Yesterday

Incident, Problem and Service Desk Manager

Kingston upon Thames -
Kingston University
As part of our new ambitious management team this will be your opportunity to shape and develop the service management capabilities of this large institution... We are embarking on our service management journey that will enable us to embed a culture of excellence and continuous improvement allowing us to provide...
Salary: £40,763 - 48,206 per year + Excellent Benefits
Posted: 27 days ago

IT Operations Manager / Incident Manager - Cloud Technologies

Reading, Berkshire -
Coal IT Services
The position requires a good level of technical understanding as well as a strong background within Service Management and Incident Management... Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery, with particular regard to regulatory compliance... Provide management of...
Salary: Unspecified Excellent Basic + Bens
Posted: 9 hours ago

EMEA Major Incident / Problem Manager

London -
Proactive Appointments
The key to this role is “ Experience of root cause analysis and problem elimination techniques”... - Highly customer focused Essential Skills Include : - Experience of root cause analysis and problem elimination techniques - Happy to be On-call during the evenings and weekend as part of a rota. - Ideally qualified to ITIL Foundation...
Rate: Up to £345 per day
Posted: Yesterday

IT Problem/Incident Manager

Tadley, Hampshire -
Polar Recruitment
The ideal candidate should have - *Current active DV level security clearance or be able to meet the strict requirements to obtain this clearance. *Strong analytical, organisational and decision making skills... *Experience in IT Service Delivery or Management, preferably in a Customer relationship position... *Experience of Disaster Recovery process and procedures...
Salary: £30000 - £31200 per annum + Flexi Benefits
Posted: Yesterday

Major Incident Manager - Shift

South East -
Vodafone
Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone users with fantastic call quality - but also enabling all sorts of fundraising with JustTextGiving - the UK’s first free text donation service. The Major Incident Managers will work...
Posted: 6 days ago

Service Incident Manager (Out of Hours 24/7 shifts). Manchester

North West -
Vodafone
At Vodafone, we firmly believe that we’re at our best when you’re at yours, and that’s why our careers offer exceptional work with exceptional people. Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone...
Posted: Yesterday

Incident Manager - West Midlands - £65,000

West Midlands -
Ashdown IT
The position will work from their Birmingham Data Centre. Whilst this is a senior role it remains a hands-on technical position and requires an individual with strong problem solving and analytical skills and the ability to direct appropriate resources to resolve the issue. This is a matrix management environment...
Salary: £50000 - £65000 per annum + benefits
Posted: 6 days ago