Jobs 1 to 12 of 12

IT Incident Manager

Milton Keynes, Buckinghamshire -
Harvey Nash plc
A large organisation is seeking to appoint an IT Incident Manager to develop, maintain and manage their incident management lifecycle and associated processes and procedures... You will need to be able to demonstrate a good understanding of IT Incident Management processes, ideally compliant with ITIL best practice, have strong interpersonal...
Salary: £38000 per annum
Posted: 3 days ago

Incident Manager

Milton Keynes -
Hays IT - Uk Posting account
IT Incident Manager My client is looking for and experienced and established Incident manager to join their IT service quality team, which form part of the IT Service Delivery function in Milton Keynes. This role will be responsible for maintaining, developing and managing the incident management lifecycle and associated processes...
Salary: £31000.00 - £37500.00 per annum
Posted: 8 days ago

IT INCIDENT MANAGER - ITIL

Croydon -
DP Connect
As a highly skilled and experienced IT ITIL Incident Manager, you will provide quality incident support; managing and controlling all incidents as they occur to ensure minimal impact to the business and ensure restoration of a normal operating service as soon as possible and within defined Service Levels. You will...
Salary: £30 - £40 per annum
Posted: 10 days ago

Critical Incident Team Manager

Milton Keynes -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £20 - £28 per hour
Posted: 17 days ago

Critical Incident Team Manager - 6 months

Buckinghamshire -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £25 - £28 per day
Posted: 2 days ago

Incident Manager

Luton -
Hudson - London
The Incident Manager will be responsible for ensuring the provision of excellent IT services to the business customers, managing all service management activities to ensure that all services in their area of responsibility are delivered and maintained in accordance with Service Level Agreements and business critical requirements. You will lead...
Salary: £45000 - £50000 per annum + Bens
Posted: 2 days ago

INCIDENT MANAGER

Bracknell, Berkshire -
LA International
The team work to an ITIL v3 (ISO/IEC 20000) framework and require a suitably skilled Escalation Manager... They will engage across all areas within Service Operations to ensure the appropriate focus and technical resource is available to restore service within SLA to our customer... As part of your role...
Posted: Yesterday

Incident & Problem Manager

City of London -
Interquest - ITQ Financial - Tunbridge Wells
You will be responsible for the oversight and day-to-day management of the ITS Incident & Problem Management processes... This role is also responsible for the operational management of all Major Incidents - including chairing checkpoint meetings and Incident communication. Key Responsibilities: * Provide a customer-focused service to all ITS staff...
Salary: Competitive
Posted: 7 days ago

IT Incident and Problem Manager

London -
Cancer Research UK
We are looking for an analytically minded individual to...... We need an incident and Problem Manager to be responsible for all aspects ITS incident and Problem management processes. This role will provide a customer focused service to ITS entire staff engaged in the ITS incident and problem Management processes... ITIL...
Salary: £28000 - £34000 per annum + Excellent benefits
Posted: 2 days ago

Service Incident Manager

Manchester, Lancashire -
Vodafone
As a member of the Incident Management Team you will work within an ITIL based Incident Management framework to coordinate and drive resource in order to restore normal service operation as quickly as possible minimising the disruption to customers businesses... Escalated incident management ? Major / multiple incident management ? Incident progress & resolution...
Posted: 19 hours ago

Major Incident Manager

Hertfordshire -
ComputaCenter
Incident and problem management experience... Experience with Remedy. Experience with Training & Project Management... Experience working in ERP environments (e.g. Oracle Enterprise1, SAP R/3) Working knowledge of relevant network protocols (e.g. TCP/IP, UDP, NFS, NTP, OSI, VPN, NAT, TLA). Understanding of multiple operating systems such as HP-...
Salary: Competitive
Posted: 18 days ago

Serious Incident Manager

London -
Computer Futures
you will need the following experience: To efficiently record, maintain and monitor progress on serious incidents on the Incident Analysis Report Progress spreadsheet To ensure accurate and timely recording of all agreed externally reportable serious incidents on STEIS To coordinate the production of the monthly SI tracker for the Clinical...
Rate: £250 - £300 per annum + competitive
Posted: 18 days ago