Incident Manager Jobs in England
Jobs 1 to 15 of 24
Birmingham, West Midlands (County) -
Specialist Computer Centres - SCC, is Europe’s largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus CarPosted: 20 days ago
Due to increase in work load our well known client urgently requires an experienced Problem and Incident Lead based in West Yorkshire. The successful Problem and Incident Lead will have experience of: Working in a Service Management environment. In delivering to SLAs in a complex technology environment. Experience of the...
I am currently working with a leading IT Services provider based in Birmingham. They require an experienced Major Incident Manager to join the organisation on an initial 6 Month contract basis. Working in the Incident & Change area of the business, the successful candidate will have a key role in streamlining...
Salary: £250 - £400 per dayPosted: 15 days ago
Southampton, Hampshire -
Global Technology Solutions Ltd
As a Major Incident Manager you will manage Major Incidents escalated to Major Incident Management, during office hours and out of hours via a callout standby rota. This will involve: Roles & Responsibilities: Taking full responsibility for Major Incident management... *Have Incident and problem management experience... *Have experience of Training & Project...
Rate: £300 - £339 per dayPosted: Yesterday
Luton, Bedfordshire -
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes. An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 4 hours ago
Bristol, Avon -
You need to be ITIL certified and have experience of working as a service manager within a dynamic and rapidly changing environment.You need to have service management/helpdesk software knowledge.Your role will involve you predicting and pre empting service issues and putting in place a service roadmap to...
Salary: £38000 - £40000 per annumPosted: 6 days ago
Birmingham, West Midlands (County) -
THE CANDIDATE: Excellent IT Knowledge * Senior level IT Management experience within a Data Centre environment * Ability/experience to break down an incident into technology and service components to methodically work with technical teams to plan and deliver back restored service * Excellent documentation skills * Strong customer facing experience * Confident character with...
Salary: From £35,000 to £45,000 per annum + Car / AllowancePosted: 6 days ago
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etcPosted: 4 days ago
Hatfield, Hertfordshire -
This is a new opportunity to join a fast-growing and hugely successful technology company in Hatfield, Hertfordshire (just north of London). As the largest organisation in their field, this innovative client are currently offering the chance for an Incident Manager to come on board and be responsible for all...
Salary: £40000.00 - £45000.00 per annum + £5k shift allowancePosted: 2 days ago
City of London -
The candidate MUST be: ITIL certified (Foundation Level & Above) The candidate MUST also be able to: -Demonstrate excellent customer service -Manage multiple issues simultaneously -Have proven ability in dealing with complex operational IT issues (Proven -experience of doing this in previous roles) -Understanding/Experience in interacting with other ITIL processes...
Posted: 21 days ago
Manchester, Lancashire -
Maintaining high service availability and minimising impact on live service through effective proactive and reactive Incident & Problem Management processes... A passion for continual Service Improvement is a must as is the ability to keep a clear a focus on service and root cause analysis... Provide clear and informative updates to...
Salary: Competitive + bonus + benefitsPosted: 8 hours ago
West Midlands (County) -
Aximis (West) Limited
Key words: Technical Services Manager, Incident Management, Infrastructure, ITIL, Data Centre, storage, networks, virtualisation... Skills & Experience: Excellent all round IT knowledge preferably with a specialist skill set in One complete technology area ( ie networking, storage , Virtualization, application, Microsoft etc ) A good all round understanding of multiple technologies and the elements...
Salary: Up to £70K + Car + Excellent BenefitsPosted: Yesterday
Hatfield, Hertfordshire -
You will be a customer champion in an empowered role within Ocado to own and drive improvements to the Incident Management function. You will be an ambassador for the Incident Management function and identify and maintain key internal relationships and external stakeholders to continually improve the reputation of Ocado and...
Salary: Competitive plus benefitsPosted: 13 days ago
Interquest - IQ ESM
You'll regularly interact with customer and internal teams in a coordinated fashion to ensure problem resolution and maintain a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing and other collaboration methods to coordinate root...
Rate: £210 per dayPosted: 5 days ago
To own, execute and drive the Incident Management processes, providing strong time management skills, coupled with good organisation and planning skills, to enable effective co-ordination and communications to facilitate restoration of agreed services to the business as soon as possible, thereby minimising business service impact... Own and execute escalations...
Posted: 4 days ago