Jobs 1 to 15 of 16

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Our Customer Response Centre provides first , second and third line support to our clients and , under ITIL governance , comprehensive Incident and Problem Management . We now have an exciting opportunity for an Incident Manager to join our established incident management team in Birmingham ... Skills ,Knowledge and Experience: * Incident management experience ... * ITIL...
Posted: Yesterday

Incident Manager - Maidenhead

Maidenhead, Berkshire -
EarthStream Global
Essential Skills: demonstrable track record of working as an IT incident manager within a large and complex blue chip organisation; proven experience working in a pure Incident Management role where your sole focus is around building and implementing incident management strategy (this is not a hybrid incident / problem role); sound...
Salary: From £55,000 to £65,000 per annum
Posted: Yesterday

Incident Manager

City, London -
Eligo Recruitment Ltd
ITIL qualification... You will facilitate early return of service including workarounds, manage Incident Communications externally and internally to ensure users are kept up to date with relevant information of their incident, act as point of escalation for High Priority or Major Incidents, responsible for ensuring all incidents contain current and...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 6 hours ago

Major Incident Manager - Perm - Berkshire - £58,000 + 25% shift

Berkshire -
ComputAppoint
Service Delivery / Major Incident Manager - ITIL - Perm - Berkshire - £58,000 + 25% Shift allowance. Service Delivery - Problem Management - start ASAP... A multinational company based in Wokingham are looking for a Duty Manager to be responsible for the response during major incidents. Working with a number of diverse teams of technology specialists,...
Salary: £58000 per annum + 25% shift allowance
Posted: 8 hours ago

Incident Manager - Trading /Finance ITIL - London £35,000 -

South West London -
First Point
This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within an ITIL environment. Essential Skills: - Excellent Incident Management experience. - Excellent experience of working in an ITIL environment. - Extensive...
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago

DV Cleared Incident Manager

Reading, Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared Incident manager to join a fantastic company based near Reading... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (Desirable) Knowledge. *Knowledge and understanding of IT...
Rate: £30.90 - £43.28 per hour
Posted: Yesterday

Major Incident Manager

Sheffield -
Capita - ITIN
Due to growth, Capita FTSE 100 and Leading Business Process Outsourcer, is now seeking a number of Major Incident Managers to join their team in Sheffield; taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Managers while managing the...
Salary: £25000 - £30000 per annum + Benefits
Posted: 22 days ago

Incident and Problem Manager ITIL - Investment Banking

City, London -
Thebes IT
ITIL, Control- M, MIS Reporting, Problem and Incident Management, UAT, Service Delivery. Must have previous Investment banking experience around end user support with solution such as Remedy and ASSYST... Single point of contact for all change related activities related to Service management ensuring that appropriate levels of authorisation has been...
Posted: Yesterday

Incident & Problem Manager - London - Total Greenfield Project

London -
Energon Global
My client, a fast paced and dynamic online organisation, are currently seeking a talented, driven and capable individual to join their growing service management function. This requirement is for someone to lead the Incident and Problem management stream, who will be responsible for overseeing Incident and Problem management, as well...
Salary: £65000 - £86000 per annum + amazing benefits
Posted: 10 days ago

Incident Manager

Atherstone, Warwickshire -
TNT Global IT
A proven track record of Incident Management co-ordination in an IT Service Desk environment - A good all-round IT background in IT infrastructure (UNIX, NT, Windows, Linux, LAN/WAN/VLAN, firewalls, web servers, etc) and/or systems (Oracle, Java, UNIX, Notes, web services etc). - Good knowledge of the ITIL...
Salary: Competitive Salary + Benefits
Posted: 8 hours ago

Major Incident Manager,Berkshire,£60,000,Global Conglomerat

Reading -
Nigel Frank International Limited - Newcastle
Proven service management background... *Working experience or general knowledge of the ITIL framework. *Knowledge of Oracle database... *Linux. *VMware... All our years of experience in the IT industry have allowed us to branch out into other markets and we now also have dedicated teams that specialize in Open Source Web...
Salary: £60000 per annum
Posted: 9 days ago

Major Incident Manager, Berkshire, £50,000+

Maidenhead -
Nigel Frank International Limited - Newcastle
Proven service management background... *Working experience or general knowledge of the ITIL framework. *Knowledge of Oracle database... *Linux. *VMware... All our years of experience in the IT industry have allowed us to branch out into other markets and we now also have dedicated teams that specialize in Open Source Web...
Salary: £40000 - £55000 per annum
Posted: 10 days ago

Major Incident Manager

Hatfield, Hertfordshire -
ComputaCenter
Incident and problem management experience... Experience with Remedy. Experience with Training & Project Management... Experience working in ERP environments (e.g. Oracle Enterprise1, SAP R/3) Working knowledge of relevant network protocols (e.g. TCP/IP, UDP, NFS, NTP, OSI, VPN, NAT, TLA). Understanding of multiple operating systems such as HP-...
Salary: Competitive
Posted: 26 days ago

Major Incident Manager

Central London / West End -
Cognizant
Telephony infrastructure, VoIP, TCP/IP, SONET, PBX, ACD, etc. Middleware (message queues, ESBs) Storage (EMC, IBM, Hitachi, etc…), cloud-based file sharing, deduplication Virtualization technologies (VMWare, HyperV and Citrix) Security operations, intrusion detection and firewalls ITSM platforms such as ServiceNow, Remedy and CA Cloud based technology - Relevant degree or equivalent.
Posted: 9 days ago

Cyber Emergency Response Team Incident Manager

Slough, Berkshire -
Telefnica
We're taking on new challenges around the world and exploring new ways to open up the world for our millions of customers... Helping enhance awareness of Cyber security threats... Responsibilities: A genuine passion for the cyber security and ambitions for a future in this area... Strong analytical skills and...
Salary: £40000 - £45000 per annum + attractive benefits
Posted: Yesterday