Incident Manager Jobs in London
Jobs 1 to 13 of 13
City of London -
Incident Manager is required to join a team and manage the ITIL based Incident management issues. The Incident Manager will provide clear guidance and direction to a central incident team outsourced in India and responsible for problem management to manage underlying technical issues through to resolution... To secure the Incident...
Rate: £300 - £330 per dayPosted: 2 days ago
City of London -
You will be a highly skilled and experienced Incident Manager (preferably with an ITIL qualification), you will provide quality incident support; managing and controlling all incidents until conclusion ensuring restoration of a normal operating service within defined Service Level Agreements... You will facilitate early return of service including workarounds, manage...
Salary: £48000 - £55000 per annum + Full BenefitsPosted: 3 days ago
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etcPosted: 27 days ago
City, London -
Coal IT Services
Conducting Post Incident Reviews - for significant incidents - to ensure continuous improvement and shared learning - Establishing impact statements for each critical business system so that major incidents can be better anticipated and avoided - Contributing to, and creating, clear, timely and accurate communications throughout each Major Incident being managed, as defined by...
Rate: Up to £600 per dayPosted: 6 days ago
City, London -
Major incident manager, Service Management, ITIL; Incident Request, Process and Problem Management.) This position is a fantastic opportunity for a Major Incident Manager to work within an organisation, in a competitive, active and supportive environment... - Excellent people management skills... - Worked within IT Incident management of a financial services institution. - Excellent...
Salary: £60000 - £70000 per annumPosted: 2 days ago
City, London -
The successful individual will be looking after a small team of Incident and Problem Managers, therefore previous people management skills are essential. The role itself will be focused around improving the over all efficiency of the function, driving down tickets, improving Reporting capabilities and incident review timeframes. This person will...
Salary: £65000 - £75000 per annum + PackagePosted: 3 days ago
The Incident Manager is held accountable for the day to day delivery of Incident Management. As part of the Service Management Integrator team, Incident Managers will work directly with the Supplier Incident Coordinators to ensure the process objectives are met... Incident Managers are expected to have a good knowledge of...
Posted: 3 days ago
East London -
Experience with ITIL and knowledge of Change / Problem Management is necessary... Key Skills: -Excellent experience with Incident Management... -Time-management, organisation, stakeholder management. -ITIL certification or commercial experience. -Problem management / Change management. -Service Delivery and Matrix-Management of global IT teams. Keywords: Incident Manager / Problem / Change / Major / ITIL / Delivery / Stakeholder.
Rate: £300 - £340 per dayPosted: 2 days ago
A passionate, customer focussed and innovative retail client of mine are currently looking for a bright and enthusiastic Incident Manager to join their team on a permanent basis. If you are keen to work within a fast moving, dynamic environment based in the heart of London - this could be the...
Salary: competitivePosted: 10 days ago
Kingston upon Thames -
As part of our new ambitious management team this will be your opportunity to shape and develop the service management capabilities of this large institution... We are embarking on our service management journey that will enable us to embed a culture of excellence and continuous improvement allowing us to provide...
Salary: £40,763 - 48,206 per year + Excellent BenefitsPosted: 20 days ago
The key to this role is “ Experience of root cause analysis and problem elimination techniques”... - Highly customer focused Essential Skills Include : - Experience of root cause analysis and problem elimination techniques - Happy to be On-call during the evenings and weekend as part of a rota. - Ideally qualified to ITIL Foundation...
Rate: Up to £345 per dayPosted: 2 days ago
Acting as the first responder for cyber-security incidents identified through the CIC or raised directly by a client... - An ability to provide technical analysis and direction for investigations. - An understanding of networking protocols and infrastructure designs; including, firewall functionality, routing, encryption, host and network intrusion detection systems, load balancing,...
Salary: £60k - £80kPosted: 2 days ago
The successful Incident Response Manager (GCIH / GCIA / GREM) will be leading Response teams in high pressure client situations... - An understanding of networking protocols and infrastructure designs; including, firewall functionality, routing, encryption, host and network intrusion detection systems, load balancing, and other network protocols... - Desirable qualifications include; - GIAC Certified Incident Handler (...
Salary: £60 - 80k plus competitive packagePosted: 7 hours ago