Incident Manager Jobs in London

Our client is looking for an Incident Manager to join their team on a permanent basis; the role will work as part of a team who are accountable for a number of key activities that are critical to the success of the IT Operations team. Responsibilities. Your primary function will...

The Incident Manager (ITIL, Remedy) will provide clear guidance and direction to a central incident team outsourced in India and responsible for problem management to manage underlying technical issues through to resolution. The other element of the Incident (ITIL, Remedy) role will be the management of key user escalations (within...

You will be accountable for all IT incidents, ensuring end-to-end ownership and accountability throughout the life of the incident, facilitate early return of service including workarounds, manage Incident Communications to ensure users are kept up to date with relevant information of their incident, act as point of escalation...

Key Responsibilities of this IT Incident Manager role: The Incident Management team are accountable for a number of key activities that are critical to the success of the IT Operations team... A key requirement of major incident management is being on-call during the evenings and weekend as part of...