Incident Manager & MIM Specialist/Telecom Domain
- Hiring Organisation
- Thrive IT Systems Ltd
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Role: Incident Manager & MIM Specialist Location: Reading OR London - Onsite 5 days required Work Mode: Permanent JOB DESCRITION: Shift: Rotational 24x7 support (including weekends and holidays) Role Overview: The Incident Manager & MIM Specialist will be responsible for managing and resolving critical incidents (P1/P2) across … crisis management skills, and the ability to work under pressure in a fast-paced environment. The position requires hands-on experience in ITIL-based incident processes, Telco application support, and exposure to infrastructure and cloud technologies. 1. Incident Handling & Coordination Lead and manage P1/P2 incidents across ...