Incident Manager
- Hiring Organisation
- LanceSoft, Inc
- Location
- City of London, London, United Kingdom
Title : Incident Manager & Major Incident Management (MIM) Specialist Location : Reading OR London Employment type: Onsite Experience Required : 8+Years of experience Role Overview: The Incident Manager & MIM Specialist will be responsible for managing and resolving critical incidents (P1/P2) across Telco IT systems, ensuring minimal … crisis management skills, and the ability to work under pressure in a fast-paced environment. The position requires hands-on experience in ITIL-based incident processes, Telco application support, and exposure to infrastructure and cloud technologies. 1. Incident Handling & Coordination Lead and manage P1/P2 incidents across ...