4 Incident Manager Jobs in London

Keen to join a prestigious education firm as their incident manager? You'll be landing a greenfield environment where you will have the opportunity to implement processes, ways of working and mature the two functions globally. This is a brand new and fast paced role where you will … and mature processes and also look after requests. Location: London (1 day a week onsite) Remuneration: up to £60k + benefits! Your role as Incident Manager: Promptly respond to and manage incidents, minimising impact on operations. Collaborate with cross-functional teams to coordinate incident resolution efforts. Conduct … post-incident reviews to identify root causes and implement preventive measures. Develop and maintain incident process plans, ensuring readiness for unforeseen events. Serve as a point of contact for communication during critical incidents. Ideally to be successful you will have: 3 years of incident management experience. Strong more »

Role: Major Incident Manager Job Type: Permanent Location: London Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities … different systems Work with some of the brightest global minds in the industry. Job Purpose and Primary Objectives This Role is dedicatedly on Major Incident Management, and it has greater exposure & growth on service operations function. The Group operating companies’ vision is to move to Hybrid Cloud in future. … Bridge/Command Center teams during the shift and ensure there is no operational issues and escalations Responsible for invoking and coordinating Emergency Planning Incident Control (EPIC) documentation Produce and publishing daily, weekly and monthly incident report & summaries Excellent customer relationship building skills Strong time management and efficiency more »

Months Hybrid Model: 3 days in London Office - 2 days remote A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and … and recommend interventions before problems impact service levels. Responsibilities: Monitor and respond to IT incidents reported by users, systems, or automated tools Coordinate the incident management resolver teams and assign roles and tasks according to the severity and urgency of the incident Follow the established incident management … provide regular updates and reports Document and maintain records of all incidents and their resolutions, and identify trends and patterns Evaluate and improve the incident management process and tools, and provide feedback and suggestions Provide training and guidance to the incident management team and other IT staff on more »

security contact for UK clients Be responsible for the investigation and resolution of security related events from various security appliances and toolsets Develop security incident response plans & procedures including Security Incident Crisis/Emergency Management Ensure integration of new security services within the monitoring and detection capability Ensure … to respond to security threats of the future Oversee relationship with MDR vendor to deliver SOCaas service Oversee internal CSIRT programme Coordinate the post-incident review process, drive practical and impactful changes throughout the phases of the incident response lifecycle Enhance security capabilities by building security tools, developing more »