Incident Manager Jobs in London

Has a full understanding of an SLA framework and takes direct ownership of incident resolution whilst staying focused on Service Level requirements. Determines priority of Incident management priority service levels if multiple incidents occur or overlap each other. Consults with both internal and external suppliers holding regular reviews of Service...

Report problems identified during the management of incidents to the problem management team to ensure longer term solutions are scoped, defined and implemented... -Experience of owning Incident Management within an organisation... -Extensive experience in day to day operation of ITIL based incident and problem management processes... -Excellent time-management skills...

Skills: ITIL, SLA, RCA, MIR, Incident, Change, Problem, Management... The Incident Problem Manager will be required to ensure the organisation operates to a certain level of ITIL compliance that assures and enables its business operations; this will be done by creating and amending such processes... Essential Skills: ITIl Qualifications, preferably...

You will also be expected to manage operational processes for IT Incident Management, Problem Management and ensure these are adopted and adhered to across the business... You will establish the underlying cause of service incidents in order to minimise or prevent disruption to the Business & it's customers, by driving...

I am working with a London based Clinical Commissioning Group who are recruiting for a Serious Incident Manager to begin ASAP. To be considered for this post you must meet the following specification: Be a Registered General Nurse with a Clinical Background. Have experience of managing the full SI cycle...