2 of 2 Incident Manager Jobs in London

Location : Reading or London. 100% Onsite Type of employment : Permanent Shift: Rotational 24x7 support (including weekends and holidays) Role Overview: The Incident Manager & MIM Specialist will be responsible for managing and resolving critical incidents (P1/P2) across Telco IT systems, ensuring minimal business impact and timely communication. … crisis management skills, and the ability to work under pressure in a fast-paced environment. The position requires hands-on experience in ITIL-based incident processes, Telco application support, and exposure to infrastructure and cloud technologies. 1. Incident Handling & Coordination Lead and manage P1/P2 incidents across ...

Incident & Problem Manager** Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking an experienced and governance-focused Incident and Problem Manager … minimise business disruption and that underlying problems are identified, analysed, and addressed to prevent recurrence. You will provide strategic and operational oversight of incident and problem management processes, ensuring robust governance and compliance with regulatory and operational resilience frameworks, including DORA. You will also drive continuous improvement initiatives, strengthen ...