Jobs 1 to 3 of 3

Incident Manager

Responsibility for managing all CSO, MSO, Priority 1 & 2 faults to resolution adhering to the incident management process ensuring that all incidents are progressing in accordance with agreed Service Levels... Analyze, consolidate and aggregate data from various sources to form an end-to-end view of incident management... Ensure a...
Reading -
TDA Group
Posted: 10 days ago

Major Incident Manager

Cognizant’s Infrastructure Services Practice provides end-to-end solutions covering architecture, design, implementation, management and on-going support across the entire enterprise technology infrastructure... - Manage customer / support escalated incidents - Co-ordinate required plan to ensure change - Obtain necessary approvals from all stake holders - Communication on any outage due to...
South East -
Cognizant
Posted: 13 days ago

Incident Manager - Telecoms

The Role: My client is looking for an experienced Telecoms Incident Manager who has a background in BSS / Billing / CRM, to work for a Global Telecoms Vendor based in Reading/Hook. Responsibilities: Responsible for managing incidents, especially P1/P2, to meet contractual SLA and ensure customer satisfaction throughout the whole...
Hook -
TDA Group
Posted: 4 days ago