Rugeley, Upper Longdon, Staffordshire, United Kingdom
Solo Search Ltd
Position: JuniorITSupportAnalyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# … depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a JuniorITSupportAnalyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management … problem solving, liaising with customers, programmers and database managers. JuniorITSupportAnalyst - Essential skills: Approx 6 months+ experience as Application SupportAnalyst, 1st Line SupportAnalyst, Software SupportAnalyst OR JuniorITSupportAnalyst OR more »
Sutton Coldfield, West Midlands, West Midlands (County), United Kingdom
Michael Page
A JuniorITSupport role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details … they have carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description JuniorITSupportanalyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the … next level of support Document knowledge in the form of knowledge base tech notes and articles Walk customers through problem-solving processes Preserve and grow knowledge of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and more »
ITSupportAnalyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in ITSupport! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role … desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related issues. Ideally … you will have a real passion to work in IT, particularly supporting end users - since there is excellent opportunities for career progression in the business. Excellent communication skills, both verbal and written, are crucial for this role - since you will respond to users via email and phone. Training will more »