Service Desk Lead
- Hiring Organisation
- Dunelm
- Location
- Leicester, UK
- Employment Type
- Full-time
Helpdesk or Service Desk. Experience of coaching and/or mentoring staff. ITIL V3/4 Certifications or relevant experience. Comprehensive technical knowledge of Microsoft and Mac operating systems and Microsoft office suite. Experience in recruiting and onboarding colleagues. Strong leadership and interpersonal skills, with … organisation. A commitment to diversity, equality, equity, and inclusion, with a track record of fostering in clusive work environments. Comprehensive knowledge of Microsoft and Mac operating systems and Microsoft office suite. Desirable skills Familiarity with Agile methodologies. Experience within Service Now or other market leading ITSM ...