2 Mac OS Jobs in Berkshire

diagnose and rectify IT challenges. They are looking for somebody with 12+ months experience within a IT Support/Helpdesk role focused around Microsoft & Mac OS’s and PC hardware set-up and configuration. Main Responsibilities: Software Support Provide remote 1st line support via phone, e-mail, remote … emphasis on Windows 10 & 11, Server Essentials and Server 2012 onwards to current versions. Basic understanding of Microsoft 365 Experience of supporting Linux and Mac OS applications Understanding of PC hardware set-up and configuration Analytical and organised approach to problem solving Understanding of the importance of security more »

with security requirements, policies, and standards. Coordinate and provide remote support for devices used in retail stores. Assist in device compliance during software/OS upgrade deployment cycles. End User Services : Provide VIP support for designated individuals. Formalize and deliver services to support all end-users with accessibility needs. … system performance metrics. Report on services performance and improvement metrics for end-user devices. Operate the end-user management system. Business Management : Support WINDOWS, MacOS, Mobile, and Apple Business Management. Liaise with relevant customer third parties to resolve tablet or PC configuration/connectivity issues. Add/manage devices more »