2 Management Information System Jobs in Guildford

lifecycle, working across a wide-ranging set of clients and cutting-edge technologies. This could include providing projects with advice and guidance on Information Assurance topics; contributing to the development of IA strategies, policies, guidance and awareness; planning and managing the delivery of a security work programme; defining … of experience and could range from developing security architectures, to providing guidance on GRC activities. Other responsibilities could include: * Providing security expertise for major system procurements and Agile programmes to ensure secure solution delivery; * Identifying, analysing and evaluating information risks across a range of programmes, projects and … Explaining to risk owners and other stakeholders the causes, likelihood and potential business impacts of information risks throughout the information system lifecycle; * Identifying and presenting options for treating or transferring information risks; * Authoring and/or supporting the development of security assurance documentation more »

month, fixed term contract. Key Responsibilities: Investigate and resolve reported issues Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing issues in order to find resolution as thoroughly and quickly as possible Research … issues and interrogate support materials and documentation to source solutions Escalate issues to team leaders and management as appropriate. Monitor the Cloud system and proactively investigate performance issues to avoid problems before they are reported by customers. Ensure customer success through the system and also being … of fixes Perform customer call backs and monitor calls through to resolution Actively manage customer satisfaction and provide timely updates on call progress Pursue system traces or queries concerning customer databases in order to gather enough information to be able to triage calls Assist in the smooth more »