16 of 16 Operations Management Jobs in the West Midlands

enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze … service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of server infrastructure and networks. Manage end-user computing environments, including hardware and software troubleshooting. L3 Admin, the … O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders More ❯

enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze … service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of server infrastructure and networks. Manage end-user computing environments, including hardware and software troubleshooting. L3 Admin, the … O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders More ❯

complex, cross-functional projects within our manufacturing IT ecosystem. This role will focus on the end-to-end delivery of integrated systems, including Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM), and supporting IT infrastructure. The successful candidate will ensure seamless integration and alignment of these systems with our … the planning and execution of comprehensive IT programs, ensuring alignment with business goals and objectives. Develop detailed project plans encompassing scope, timelines, resources, risks, and dependencies. • Collaborate with senior management to define program goals, prioritize initiatives, and ensure strategic alignment across IT systems. System Integration & Architecture Oversee the integration of ERP, PLM, MES, MOM, and IT infrastructure, ensuring cohesive … practices in system design and integration. Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. • 5+ years of experience in IT program or project management, with a proven track record of successfully delivering complex technology projects. • Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project). • Experience More ❯

team. National Grid is hiring a Principal Product Owner. This is a hybrid opportunity based from our Warwick office. Job Purpose As the Product Owner for ServiceNow IT Service Management (ITSM) & IT Operations Management (ITOM) , you act as the bridge between needs and wants of the IT operations customer, and the vendor’s capability roadmap. Representing … of Concept and Proof of Value initiatives to assess the feasibility and desirability of new features and capabilities. Support Change Initiatives : Advocate for the digital enablement of IT Service Management and IT Operations Management, including the introduction of AI-driven workflow automation. About you ServiceNow Expertise : A deep understanding of ServiceNow ITSM and ITOM modules, including Incident … Problem, Change, Request, Knowledge Management, Event Management, Service Mapping, and AIOps. Familiarity with ServiceNow’s platform architecture, scripting, and integration capabilities is essential. Certifications : Required certifications include ServiceNow Certified Implementation Specialist (ITSM & ITOM) and SAFe Product Owner/Product Manager (POPM). ITIL 4 Foundation or higher is also required, with a preference for ServiceNow Certified System Administrator More ❯

a highly skilled and motivated ServiceNow Developer to join our team. The ideal candidate will possess extensive experience in ServiceNow platform development, configuration, and implementation, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), ServiceNow Discovery, and system integrations. This role requires hands-on technical expertise and the ability to work closely with clients to deliver … platform. Customise and integrate ServiceNow applications, including but not limited to Incident, Problem, Change, CMDB, and Request Management. Implement and configure ServiceNow ITOM modules (e.g., Discovery, Service Mapping, Event Management, Orchestration) to monitor infrastructure and services. Perform ServiceNow Discovery configurations, mapping, and CMDB enhancements to ensure accurate asset management. Integrate ServiceNow with third-party systems to automate operational tasks More ❯

customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities More ❯

customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities More ❯

customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities More ❯

organisation, you will help to grow, nurture and develop new talent through mentoring and thought leadership. Responsibilities Will Include Leading analysis of client business challenges, developing solutions across business operations and technology capability Leading Kainos/client joint teams to develop business transformation roadmaps Working closely and within Kainos delivery teams to refine and inform service and product transformation … up to 4 days per week) Extensive hands-on experience of Business Analysis and Consulting Experience in rapidly understanding client problems to propose effective, feasible solutions Strong stakeholder communication, management and relationship building at all levels from graduates to the C-suite Core consulting experience (analysis, project management, business case development, communicating with impact, workshop facilitation, project management, stakeholder management) Excellent commercial awareness and a proven ability to identify and develop new business opportunities demonstrable experience in pre-sales activities Desirable Hands on experience in a senior business role e.g. operations management, IT services, data and information, finance Hands on experience in a digital services discipline such as service design, product management, technical More ❯

superior consulting and implementation services. The Role: To define, build and support technical solution with good working relationship with the project team members and the client’s technical and management personnel. Participate in all phases of a project from requirements definition through system deployment and production trials. Work closely with Project Managers and other technical resources to deliver the … required. Should be able to present the architecture through review boards and get approvals. Area of Responsibility Architect and lead the implementation of Manufacturing Execution System (MES)/Manufacturing Operations Management (MOM) and system integration solutions projects Define functional requirements/Blue Print for MES solutions through client interviews and documentation analysis Provide project execution leadership and mentor … in the execution of projects Work with customers to develop project methodologies that will enhance their standards Act as a liaison between the internal and customer project teams, internal management, and customer management Understand the project scope and financials, and participate in the framing and quoting of projects to ensure successful project execution Plan and organize the work More ❯

superior consulting and implementation services. The Role: To define, build and support technical solution with good working relationship with the project team members and the client’s technical and management personnel. Participate in all phases of a project from requirements definition through system deployment and production trials. Work closely with Project Managers and other technical resources to deliver the … required. Should be able to present the architecture through review boards and get approvals. Area of Responsibility Architect and lead the implementation of Manufacturing Execution System (MES)/Manufacturing Operations Management (MOM) and system integration solutions projects Define functional requirements/Blue Print for MES solutions through client interviews and documentation analysis Provide project execution leadership and mentor … in the execution of projects Work with customers to develop project methodologies that will enhance their standards Act as a liaison between the internal and customer project teams, internal management, and customer management Understand the project scope and financials, and participate in the framing and quoting of projects to ensure successful project execution Plan and organize the work More ❯

ll help shape the future of AI while ensuring technology benefits everyone. Requirements You have a Master's Degree in Consulting or a related field (Business Administration, Public Administration, Management, Operations Management, Economics, Finance, Strategy, Strategic Management, Marketing, Organizational Development, Organizational Behavior, Entrepreneurship, International Business, Public Policy, International Relations, Industrial Engineering, Data Analytics, or similar Consulting More ❯

Get AI-powered advice on this job and more exclusive features. Data Administrator - Temp We are seeking an Administrator to join our team based in Stafford to support the operations management team on a temporary basis, with potential to go full time. Location: Stafford Hours: 37.5 Hours per week (Monday to Friday, 08.30am-16.30pm) Salary: Up to … queries Experience And Qualifications Required For The Role Proficient in Microsoft Office, particularly Excel Experience in invoicing and raising Purchase Orders Familiarity with month-end reporting processes Strong time management and ability to prioritise workload Excellent interpersonal and communication skills Commercial department experience is desirable Driving licence preferred (due to rural location) Skills And Behaviours Positive, enthusiastic approach to … Kingdom 2 weeks ago Stafford, England, United Kingdom 2 days ago Smethwick, England, United Kingdom 1 day ago Birmingham, England, United Kingdom 7 hours ago Executive Assistant to Executive Management Team Birmingham, England, United Kingdom 3 days ago Executive Assistant to Executive Management Team West Midlands, England, United Kingdom 14 hours ago West Midlands, England, United Kingdom More ❯

Data Administrator - Temp We are seeking an Administrator to join our team based in Stafford to support the operations management team on a temporary basis, with potential to go full time. Location: Stafford Hours: 37.5 Hours per week (Monday to Friday, 08.30am-16.30pm) Salary: Up to £26,000 Responsibilities – But Not Limited To Collect and collate data to … queries Experience And Qualifications Required For The Role Proficient in Microsoft Office, particularly Excel Experience in invoicing and raising Purchase Orders Familiarity with month-end reporting processes Strong time management and ability to prioritise workload Excellent interpersonal and communication skills Commercial department experience is desirable Driving licence preferred (due to rural location) Skills And Behaviours Positive, enthusiastic approach to More ❯

financial targets. Job Description Determine and implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor, and support the Client Engagement … growth. Improve performance quality and productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority customers to deliver recruitment solutions and … preferred routes to market. Drive a proactive working culture, maintaining all activities in line with company policies, procedures, culture, and ethos. Key Responsibilities Business Development Operations Management People Management Business Planning, Monitoring, and Reporting Qualifications Educated to A-level standard Benefits Basic: £65,000 + Car allowance £6,000 (£500 per month) Commission: Paid quarterly based on More ❯

financial targets. Job Description Determine and implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor, and support the Client Engagement … growth. Improve performance quality and productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority customers to deliver recruitment solutions and … preferred routes to market. Drive a proactive working culture, maintaining all activities in line with company policies, procedures, culture, and ethos. Key Responsibilities Business Development Operations Management People Management Business Planning, Monitoring, and Reporting Qualifications Educated to A-level standard Benefits Basic: £65,000 + Car allowance £6,000 (£500 per month) Commission: Paid quarterly based on More ❯