Customer Subscriptions Operations Manager
- Location
- Cardiff, Wales, United Kingdom
drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels. Our Subscriptions Service & Operations team in Cardiff manages customer experience and multi-channel support across our global media portfolio. We oversee voice, email, social, and review platforms alongside … bridges daily team guidance with strategic operational improvements to ensure cost-effective supplier partnerships. What you'll do Reporting to the Global Head of Operations, you'll manage our Cardiff customer subscriptions team and oversee key operational workflows. You'll support daily customer service operations while helping implement ...