3 Performance Improvement Jobs in the East Midlands

Team Leader looking for job satisfaction? Your role as a Contact Centre Team Leader will involve: Managing a team of telephone advisors and driving performance Observe and coach each advisor within your team, implementing coaching and performance improvement plans for each team member as necessary in order … to improve team/departmental performance. Responsible for holding monthly 121 performance reviews, identifying areas for improvement and setting the appropriate development plans Holding daily and any ad hoc briefs with your team to ensure they are informed of any business changes You'll play a key role more »

to transform its UK & Ireland HR operations centre. This is a brilliant opportunity for an experienced HR professional who has a passion for continuous improvement and who can influence, drive performance and efficiencies across the HR Shared Service. Process mapping, automation and policy development all feature in this … resources and programmes that improve cost, value and effectiveness of the HR Shared Service offering ensuring that there is a direct impact on people performance and the business. The objective is to drive transformation of the operating model, with employee self-service access where applicable, whilst maintaining core HR … the business. Ensure the shared services position is communicated and understood, influence developments and understand and implement best practice to ensure governance, compliance and performance improvement. Champion change, drive continuous improvement and lead initiatives to simplify and streamline operations. The Ideal Applicant Ideally available to commence by the more »

career and you learn things you can’t learn in a classroom and a great way to earn while you learn. Role Providing the Performance team with support and enhanced resource in the compilation and documentation of efficient and effective performance data to assist in driving improvement. Ensure … that colleagues across the business are able to receive performance information relevant to them, enabling them to make appropriate decisions to drive performance improvement. Working with teams across the business to analyse performance, using available data to understand what’s happening and why. Ensuring that relevant delays … and data are captured and logged correctly in performance systems. Training To support your development within the role, you will undertake the Level 3 Data Technician apprenticeship standard, this learning will provide you with the underpinning knowledge and skills to be successful. You will be assigned a Professional Coach more »