1 Performance Improvement Jobs in Northamptonshire

Team Leader looking for job satisfaction? Your role as a Contact Centre Team Leader will involve: Managing a team of telephone advisors and driving performance Observe and coach each advisor within your team, implementing coaching and performance improvement plans for each team member as necessary in order … to improve team/departmental performance. Responsible for holding monthly 121 performance reviews, identifying areas for improvement and setting the appropriate development plans Holding daily and any ad hoc briefs with your team to ensure they are informed of any business changes You'll play a key role more »