10 of 10 Performance Management Jobs in the South West

Senior Infrastructure Engineer Gloucester £55-70k DOE Monday-Thursday 08:00-16:30 and Friday 08:00-15:00 Line Management (2 Engineers) The Senior IT Infrastructure Engineer is responsible for managing and optimising the global IT infrastructure, with primary focus on the UK region, and for acting … senior technical lead and principal escalation point within the UK IT team, providing hands-on expertise across infrastructure and security. Team Leadership and Line Management: Provide line management for two UK-based engineers (IT Infrastructure and Support Engineer and IT Support Technician), including objective setting, performance management ...

play a key role in helping us provide this for our tenants. Youll be responsible for: Leading the delivery of business intelligence, analytics and performance reporting services. Develop and maintain Power BI dashboards and reporting solutions. Produce meaningful insight to support operational and strategic decision making. Manage corporate performance reporting and KPI frameworks. Drive improvements in data quality, governance and reporting standards. Provide analysis, forecasting and performance trends to inform business planning. Build strong relationships with stakeholders across the organisation. Lead, coach and develop the Business Insight team. Identify opportunities to improve processes through automation and innovation. ...

future-proof, secure, and cost-effective for 24/7 clinical operations. - Critical Risk and Resilience: Extensive experience in leading and governing Critical Incident Management (CIM) processes and possessing a strong understanding of digital risk management and governance frameworks. - Service Transformation and Benefits Realisation: Demonstrated track record … leading service-led change, particularly in driving IT Service Management maturity and linking continuous service improvement outcomes (e.g., increased efficiency, improved user experience) to strategic objectives. - Financial and Commercial Acumen: Proven ability to manage significant Digital Budgets (Revenue and Capital), develop compelling business cases for infrastructure investment, and deliver ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational … teams, commercial functions and third-party suppliers, the role drives accountability, addresses service performance issues and embeds a culture of continual improvement aligned with ITIL 4 principles. Key Responsibilities Define, negotiate and maintain SLAs, OLAs and supplier underpinning agreements, ensuring commitments are measurable, achievable and aligned with business needs ...

Services Contract Manager Location: Corsham, Wiltshire (On-Site) Salary: depending on experience, plus bonus and benefits In addition to a competitive salary and discretionary performance-related bonus, we offer a comprehensive benefits package, including: Private Medical Insurance Private Dental Insurance Discounts on Private Medical Insurance for family members … stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements Due to the nature of the work, applicants must ...

global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvementall while ensuring best-in-class service aligned to ITIL standards and SLAs. What Youll Do Lead, mentor, and support … Drive a culture of accountability, collaboration, and customer-focused support Work closely with the Global Service Desk Manager to support consistent standards, tools, and performance expectations. Use ServiceNow and reporting insights to identify operational improvement opportunities and support better day-to-day service delivery. Identify trends and contribute ...

experienced Business Analyst to support a high-profile Finance Transformation Programme. You'll play a key role in improving finance planning, forecasting and management reporting capabilities through process improvement, modern planning technologies and AI-enabled solutions. Working within a cross-functional team, you'll help define future-state processes … processes to improve efficiency, controls and user experience. Translate business requirements into customer journeys, features and user stories. Define requirements for planning, reporting and management information solutions. Work with engineering and data teams to shape target operating models and data processes. Support delivery from requirements through testing and implementation. ...

connect with customers, employees and partners. As Sales Manager, you will be an integral part of the UK, Ireland and Sub-Saharan Africa Sales Management team. You will manage a high-performing team focused on helping new and existing customers transform their business with our Agentic Data Cloud products … problems. Minimum qualifications: Bachelor's degree or equivalent practical experience. 12 years of experience in quota-carrying cloud or software sales, or consultative account management at a B2B software company. Experience in leadership (e.g., people management, team lead, mentorship, coaching). Experience engaging and building relationships with ...

managed service customers, ensuring delivery aligns with contractual commitments, business objectives and agreed scope. Youll guide customers through the full-service lifecycle, onboarding, performance management, continual improvement and major incident response, acting as their trusted partner throughout. Key Responsibilities: End-to-end management of Critical Path Consult … with project and transition teams during onboarding. Ensure stakeholder buy-in to deliver projects smoothly and to scope. Analyse service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate ...

partner portfolio end-to-endfrom selection and governance to commercial negotiations and performance. A core part of this role is senior partner stakeholder management: youll represent our client externally, keep vendors accountable to outcomes, and influence partner priorities and behaviours to protect our clients customer experience, cost, and resilience … critical) Lead the global partner portfolio strategy (manufacturer + delivery partners), including multi-vendor coverage and concentration risk management. Establish high-impact vendor governance: performance scorecards (SLA, quality, lead times, loss/damage, scan compliance, complaints, transparency) structured escalation and remediation playbooks root-cause expectations and corrective action plans ...