22 of 22 Performance Management Jobs in the South West

available. Closing Date: Sunday 2nd August 2026 About the role The Head of Service Delivery is a senior leadership role with accountability for the performance, resilience and governance of live IT and business-critical services across corporate hub and most UKRI head office functions. Operating across a complex, federated … business need and aligned to organisational priorities. The postholder will lead the development of a high-performing service delivery function, bringing together service management, supplier governance, operational assurance and continual improvement. The role requires confident engagement with senior partners across Digital, Corporate Services and the wider organisation, with ...

team of 25,200 people in 32 countries. Job Description 12 month maternity cover We are looking for a commercially focused Customer Insights and Performance Manager on a 12 month fixed term basis , to lead performance strategy, forecasting, prioritisation, and optimisation across Customer Marketing activity in Experian Consumer … measurable improvements in customer engagement and business performance. Your role will combine strategic ownership with hands-on delivery. You will be responsible for translating performance data into clear priorities, identifying opportunities for improvement, shaping communication and testing strategy, and driving change across the Customer Marketing agenda. You will also ...

business. Your Impact: As a Customer Success and Retention Director at Contracts Advance, you'll take full ownership of the end-to-end performance of our Customer Success and Retention department, with accountability for retention, renewals revenue, customer engagement, usage performance and the operational delivery … customer journey. Reporting to the Board and operating as part of the Executive Management Team, you'll work closely with fellow Directors, Product, Technology, Sales and Marketing, Finance and business support functions to strengthen the customer experience, improve retention and support the wider growth ambitions of the business. ...

experienced Interim Group Finance & EPM Implementation Manager. This is a unique opportunity to play a pivotal role in the implementation of a new Enterprise Performance Management (EPM) system (Anaplan), while providing critical support across Group FP&A and Group Finance during a period of transformation. Operating across five … Anaplan implementation, supporting the design of budgeting, forecasting and driver-based planning models. Ensure robust integration between consolidated actuals and planning data, supporting accurate management reporting. Review and validate business requirements, functional specifications and acceptance criteria across planning, budgeting and management reporting modules. Lead finance user acceptance testing ...

client is a global leader in network visibility, cybersecurity, service assurance, and performance management solutions, helping some of the world's most complex organisations secure and optimise critical digital infrastructure. Their technology enables government bodies, public sector organisations, and large enterprises to improve operational resilience, enhance cybersecurity, detect … threats, and maintain performance across increasingly complex IT environments. Due to continued growth, they are seeking an experienced UK Account Manager Public Sector to develop and expand relationships across UK government and public sector organisations. This is a strategic, quota-carrying sales role focused on direct customer engagement, account ...

BaileyAdvertised Salary: CompetitiveJob Req ID: 58656Posting Date: 17th July 2026Function: Business OperationsLocation: Birmingham, Bristol, London, ManchesterSalary: Competitive + benefits## **About the role**The Delivery Performance team is responsible for improving the quality, predictability, and success of BT's Digital portfolio. The portfolio includes transformational deliveries through to ongoing incremental … development and maintenance activities. Delivery Performance achieves this through clear delivery standards, data-driven performance management, effective governance, and continuous improvement deployed in collaboration with each delivery team to help them achieve better outcomes for our customers and business.As the Delivery Excellence (DEx) Consumer CFU Lead ...

ensure a respectful, ambitious, and team-oriented workplace where everyone is dedicated to putting patients first. This role involves a significant amount of project management aimed at improving patient pathways, service delivery, and patient experience. You will work closely with senior leadership and Heads of Service across the trust … wider system to ensure efficient and standardised automation support. Main duties of the job Performance Management: Ensure the delivery of key performance indicators for the Robotic Process Automation (RPA) team, aligning with divisional and organisational goals, including national targets like 18-weeks Referral to Treatment and cancer ...

summary Digital Operations and Service Management (DOSM) sits within the Technology, Digital and Data Directorate of the new NHS England, which has brought together Health Education England, NHS Digital, NHS England and NHS Improvement into one single organisation. The Technology, Digital and Data Directorate vision is to deliver … value, such as Agile, DevOps and Lean Evidences an understanding of managing products and services across the lifecycle Skills Essential Evidence of Service level management experience Evidence experience of Service Acceptance Evidences experience of Incident management Evidence of Supplier management Interpersonal Skills Essential Provides evidence of (team ...

currently working with a Local Authority in the South West who are seeking a Senior Data and Performance Officer to join their team: This role is responsible for leading data analysis, reporting and performance management across a regional Net Zero programme, using insight to shape strategy, inform … will oversee data systems, business intelligence and reporting, ensuring high-quality evidence supports the delivery of regional net zero initiatives. Job : Senior Data and Performance Officer Client : South West based Local Authority Working arrangement : Hybrid - 2dpw in office Duration : 9 months Role Details Lead data analysis, research and reporting ...

function on a 9-month fixed-term contract . This is an exciting opportunity to lead a specialist deployment team, ensuring the successful delivery, management, and lifecycle support of IT equipment across a large and diverse organisation. As IT Deployment Team Lead, you will play a key role … ensuring colleagues have the technology they need to deliver effective services. You will lead the deployment, configuration, and management of IT equipment, working closely with operational, clinical, and corporate teams to deliver a professional and customer-focused service. You will be responsible for overseeing the full lifecycle ...

strong system-wide relationships and oversee digital improvement programmes, maintaining a clear focus on governance, assurance, and benefits realisation. With extensive programme and project management experience, they will directly manage the Digital Programme Delivery Team and ensure delivery of the Digital portfolio against standardised processes. Key workstreams include … Programme Leads, overseeing reporting, ensuring high-quality programme information, and leading delivery across assigned workstreams Main duties of the job - Run the Digital Project Management Office (PMO) including oversight of all programmes & line management of staff - Oversee the workload of Programme Managers within the Digital PMO - Report progress ...

Proven leadership of software implementations, from initiation through to go-live and post-implementation support Strong planning and governance capability, including RAID management, dependency control, and structured delivery frameworks Excellent stakeholder management, with the ability to engage, influence and present confidently at senior/executive level Commercial … financial awareness, including budget management, forecasting, and control of scope and change Team leadership experience, leading cross-functional teams and driving accountability, performance and delivery momentum Core Competencies Demonstrates extensive experience in managing complex projects and multi-workstream initiatives, with a strong focus on stakeholder management, governance ...

repair and maintenance activities, including stop tap replacements, service repairs, and new connections. Reporting to the Senior Manager, you'll be accountable for operational performance, health & safety, compliance, and continuous improvement across our network construction teams. This is a pivotal leadership role with real impact on customer satisfaction … Duties Ensure the health & safety of all employees and contractors under your control. Manage technical interfaces between Network and internal/external stakeholders. Lead performance management for dig teams, plumbers, specialists, and support operatives. Ensure compliance with street works regulations and reduce customer risk. Resolve customer complaints promptly ...

including hybrid working expectations in line with our Flexibility Works policy.**What you’ll be doing...** You’ll lead the engineering capability for Key Management services within the Chief Security Office’s Cryptography Lab, taking accountability for their end‐to‐end operational health, reliability and ongoing improvement. … just found it**What we’re looking for?*** Senior engineering leadership experience with accountability for delivery and operational outcomes* Strong understanding of Key Management concepts, cryptographic controls and KM operating models* Lead the evolution of enterprise key management services, embedding crypto‐agility principles and modern DevOps engineering practices ...

month contract. This is an excellent opportunity to work on strategic portfolio analytics and AI initiatives, helping to enhance how Life & Health portfolio performance is monitored, analysed and managed. You'll collaborate with business stakeholders and Data & Technology teams to deliver data-driven insights that support key business decisions … improve portfolio performance. Key Responsibilities Support the delivery of portfolio monitoring and analytics initiatives across the Life & Health business. Analyse portfolio performance data, identifying trends, risks and opportunities to improve business outcomes. Work closely with business stakeholders and Data & Technology teams to gather requirements and deliver innovative analytics solutions. ...

Overview We are looking for a DV Cleared Oracle EPM Functional Consultant to support a highly complex Oracle Enterprise Performance Management environment. The successful candidate will play a key role in planning, budgeting and forecasting solutions while supporting ongoing enhancements and business change initiatives. Key Responsibilities Support … Clearance Strong Oracle EPM/EPBCS experience Planning, Budgeting and Forecasting expertise Groovy scripting experience Experience with data loads and ERP integrations Strong stakeholder management and requirements gathering skills Understanding of EPM security and access models Desirable Oracle ERP Financials exposure Financial Reporting experience ServiceNow, Jira or Tosca experience ...

Summary Apto Operate is our managed service for telemetry, security, and observability platform management and it is growing. The Operate Service Manager owns the service itself: the quality and consistency of delivery across every customer account, the performance and development of our engineering team, and the continuous improvement … Apto delivers. This is not a pure operations role and it is not a pure management role. You will be close enough to the technical work to understand what the data is telling you, senior enough to influence how the business operates, and systematic enough to turn what ...

intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering … Hardware installation/configuration Infrastructure support - Flexpod, NettApps Other responsibilities could include: Faults and service requests Technical escalations Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible) Core skills, knowledge and experience required Network Infrastructure LAN/WAN fundamentals, QoS for video ...

Acting as the trusted business partner to c-suite and heads of department within the function, you will provide strategic financial oversight, planning and performance management for digital transformation initiatives, ensuring investment decisions are supported by clear commercial insight. BENEFITS This role allows 25-days holiday, plus bank … financial planning, forecasting and budgeting for several programmes and smaller projects, ensuring funding and resource plans support long-term organisational goals. Oversee the financial performance of large multi-year projects, monitoring costs, risks and value delivery, while providing regular updates to the Head of FP&A and CFO. Partner ...

act. Coach and develop leaders and managers to anticipate organisational challenges and use insight to inform future people initiatives. Support the delivery of performance management and reward strategies that promote continuous improvement. Whats in it for you? We offer a range of benefits designed to support your life ...

leadership attention. Supplier and Partner Governance • Act as the primary accountability owner for all third-party technology suppliers and delivery partners, ensuring contractual obligations, performance standards, and value for money are consistently met. • Lead supplier selection, commercial negotiation, and ongoing contract management across the change portfolio. • Establish clear … accountability for the end-to-end delivery of the IT change portfolio, whether delivered internally or through third parties. • Ensure robust programme governance, risk management, and dependency oversight across all active workstreams. • Provide regular, board-ready assurance reporting on portfolio status, risks, investment, and outcomes. • Lead escalation management ...

join a leading defence organisation in Bristol. This is a hands on Team Lead role where you'll provide both technical leadership and line management to a team of software engineers, while remaining actively involved in software development, system architecture, design reviews, integration, and delivery. The Role … networking systems. QT Framework (not essential) Key Responsibilities Lead and line manage a small team of Software Engineers, providing technical guidance, mentoring and performance management. Take ownership of the full software development lifecycle including requirements analysis, design, implementation, testing, integration and delivery. Remain hands-on with software engineering, supporting ...