15 of 15 Performance Management Jobs in the South West

Capacity & Performance Manager - DV Cleared 12-Month Contract | South West | £600 to £700 per day (DOE) | Outside IR35 We are seeking an experienced Capacity & Performance Manager to join a high-profile programme in the South West. This is a 12-month contract , paying … with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across complex IT infrastructure and services. Develop ...

This is a senior leadership role created as manifesto grows in scale and complexity, the business requires a senior leader responsible for the delivery performance, operational consistency and client outcomes across the entire agency portfolio. The role sits at the centre of the agency delivery system, connecting Commercial, Growth … that sustains client confidence and long-term relationships. The role spans significant portfolio breadth, delivery governance and mobilisation, capacity and project workforce alignment, commercial performance against forecast/budget, revenue recognition, risk containment and escalation management. It requires real-time visibility across the health of the agency's entire ...

Senior Infrastructure Engineer Gloucester £55-70k DOE Monday-Thursday 08:00-16:30 and Friday 08:00-15:00 Line Management (2 Engineers) The Senior IT Infrastructure Engineer is responsible for managing and optimising the global IT infrastructure, with primary focus on the UK region, and for acting … senior technical lead and principal escalation point within the UK IT team, providing hands-on expertise across infrastructure and security. Team Leadership and Line Management: Provide line management for two UK-based engineers (IT Infrastructure and Support Engineer and IT Support Technician), including objective setting, performance management ...

with customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage … cost control, and profitability against contracted deliverables. Oversee resource planning, allocation and demand forecasting to support successful project and programme delivery. Ensure the availability, performance, and security of the infrastructure platform in line with contractual SLAs. Oversee day-to-day operations across all technology domains, ensuring consistent and secure ...

join our growing Enterprise Applications Practice. As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within our client, driving service excellence, operational performance, customer satisfaction … strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives. Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution. ...

that underpin modern industry. Our unique Design, Build, Operate and Protect (DBOP) portfolio brings together capabilities across the asset lifecycle, helping customers improve operational performance, reliability, safety and resilience. Our Enterprise Asset Management business is built on the heritage of Attune EAM (formerly HxGN … industry’s most established and widely recognised enterprise asset management platforms, with a long history of supporting complex, asset-intensive organisations. Combining proven enterprise technology with modern SaaS capabilities, advanced analytics, AI-driven innovation and an extensive global customer and partner ecosystem, Octave is positioned to help organisations modernise ...

Lead is responsible for providing technical leadership, strategic direction and subject matter expertise across Privileged Access Management (PAM) services. This role will lead the design, implementation, operation and continuous improvement of HL's PAM capabilities, ensuring privileged access risks are effectively managed while enabling colleagues to work efficiently … escalation point for privileged access services. The role has a particular focus on CyberArk Privilege Cloud, Endpoint Privilege Manager (EPM), secrets management, machine and non-human identities, and the broader privileged access ecosystem. The role will also provide leadership and mentoring for PAM engineers and analysts, helping develop technical ...

Services Contract Manager Location: Corsham, Wiltshire (On-Site) Salary: depending on experience, plus bonus and benefits In addition to a competitive salary and discretionary performance-related bonus, we offer a comprehensive benefits package, including: Private Medical Insurance Private Dental Insurance Discounts on Private Medical Insurance for family members … stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements Due to the nature of the work, applicants must ...

OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Implementation Director … project issues. Team Leadership and People management. Lead, mentor, and develop a team of 6 Project Managers and PMO personnel establishing clear goals, performance metrics, and development plans. Foster a high-performance culture focused on accountability, collaboration, and customer success. PMO and Governance. Define and maintain project management ...

global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvementall while ensuring best-in-class service aligned to ITIL standards and SLAs. What Youll Do Lead, mentor, and support … Drive a culture of accountability, collaboration, and customer-focused support Work closely with the Global Service Desk Manager to support consistent standards, tools, and performance expectations. Use ServiceNow and reporting insights to identify operational improvement opportunities and support better day-to-day service delivery. Identify trends and contribute ...

managed service customers, ensuring delivery aligns with contractual commitments, business objectives and agreed scope. Youll guide customers through the full-service lifecycle, onboarding, performance management, continual improvement and major incident response, acting as their trusted partner throughout. Key Responsibilities: End-to-end management of Critical Path Consult … with project and transition teams during onboarding. Ensure stakeholder buy-in to deliver projects smoothly and to scope. Analyse service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate ...

manage multidisciplinary engineering teams delivering reliable, scalable solutions to tackle money laundering and other financial crimes. Support and develop your team through coaching, consistent performance feedback, and creating professional development opportunities to ensure each team member has what they need to succeed. Champion a culture of accountability, proactivity … professional standards. What we’re looking for: A natural mentor and team developer—you understand how to get the best from people while managing performance professionally. Strong experience in engineering leadership, with a track record of implementing process improvements and raising operational standards. Experience in agile environments and delivering ...

teams: You will start with two cross-functional, high-output teams with the expectation to scale the group further. People development: Youll own the performance, career growth, and wellbeing of your Engineering Leads, while remaining accountable for the engineers they lead. Cross-functional alignment: Youll work closely with Global … with backend and client engineering. You understand the difference between "working code" and "scalable architecture." Leadership experience: You have led high-performing teams (hiring, performance management, coaching). You know how to scale your impact through strong Engineering Leads and senior engineers. Product mindset: You understand ...

support expertise in a collaborative managed services environment. The Junior IT Support Technician/Service Desk Analyst will build skills through structured ticket management and client support. Reporting to the Service Operations Manager, the Junior IT Support Technician/Service Desk Analyst will manage incidents and service requests from … compliance and process improvement, including automation opportunities. DUTIES Your duties as the Junior IT Support Technician/Service Desk Analyst include: Incident and Request Management: Log, manage and progress incidents and approved service requests accurately in line with procedures, SLAs and KPIs Client Support and Communication: Provide telephone ...

configuration. Apply advanced networking expertise (CCNP/CCIE desirable) to support and deliver complex solutions. Balance hands‐on technical work with team leadership and management responsibilities. Develop engineers’ skills through coaching, guidance, and performance management. What We’re Looking For Proven networking experience and technical credibility. Strong leadership … skills with a desire to grow into a management track. Mature, coachable, and capable of managing a team effectively. Experience with design, configuration, and deployment projects. Excellent interpersonal and communication skills. Why Join Competitive salary + bonus, career progression into management, supportive team environment, and opportunities to lead ...