1 to 25 of 110 Performance Metrics Jobs in London

and in-app messaging, to guide customers through the onboarding process, address pain points and encourage completion and fee payment. Analyse customer data and performance metrics to identify bottlenecks and barriers in the onboarding process, and leverage insights to optimise CRM campaigns and initiatives for improved onboarding metrics. … experiments to optimise CRM campaigns and improve customer engagement and conversion rates during the onboarding process and customer deposits. Monitor and report on CRM performance metrics related to onboarding, such as sign-up completion rates, time to completion, account approval rates, activation fee payment first (and subsequent) deposits … with CRM tools and technologies, such as Ortto, Salesforce, HubSpot or similar platforms Excellent analytical skills, with the ability to analyse customer data and performance metrics to derive insights and make data-driven decisions to improve metrics Strong communication skills, both written and verbal, with the ability more »

compliance with bank policies, focusing on effective contract and supplier management. Sustainability Initiatives: Collaborate with subject matter specialists to drive sustainability within your category. Performance Metrics: Develop and maintain performance metrics to monitor and report on service improvements. System Utilization: Ensure consistent use of eProcurement systems more »

and foster brand loyalty. Stay up to date with Klaviyo/email marketing best practices 2) CRM Analytics and Testing Monitor and analyse key performance metrics, providing actionable insights to enhance campaign effectiveness and customer engagement. Reporting on key performance metrics and campaigns to analyse key … trends and top performing content. Conduct A/B tests to optimise email content, subject lines, send times, and other variables for enhanced performance Requirements This role requires an analytical, results driven leader who has a passion for problem solving, a deep understanding of marketing and the ability to more »

Marketing Analyst to join our dynamic team in the UK. In this role, you will play a crucial part in measuring and optimizing the performance of our digital marketing activities and driving growth for our organization. Your role will be pivotal in the optimization of marketing channels and campaign … performance to improve efficiency, optimize messaging, and our unit economics. The ideal candidate will have a passion for data-driven decision-making, a keen eye for detail, and the ability to translate complex data into actionable insights. If you thrive in a fast-paced environment and are excited about … you be doing? Conduct in-depth analysis of marketing campaigns and channels, funnel conversions, lead quality and customer intent, to inform optimisation opportunities. Monitor performance metrics daily and diagnose drops in key metrics impacting conversions and ROI Analyze performance data across digital marketing channels, such as more »

the Head of Operations on multiple operational projects and provide support in administrative tasks as needed. Prepare regular reports and updates on departmental activities, performance metrics, and key performance indicators (KPIs) for the Head of Operations. Monitor team performance and productivity, identifying areas for improvement and … Provide ad-hoc support to the team with the daily operations, including orders processing, customer service, bookings confirmation, and other administrative duties. Conduct regular performance evaluations and provide constructive feedback and coaching to team members to support their professional development and growth. Serve as a point of escalation for more »

About the job Are you ready to rethink your routine? We are looking for an ambitious and passionate leader to head up the Performance Marketing team and help us take our business to the next level. Reporting into our Director of Performance Marketing and with a specific focus … leading and mentoring your team. The Role Your daily to-dos might look like this: Manage planning, execution, reporting and optimisation processes across the performance channel in a highly organised manner Develop new and innovative performance marketing strategies that drive growth and expansion, including exploring opportunities to expand … our marketing channel mix Closely monitor performance metrics ensuring we remain on target and within budget Contribute to the broader Performance Marketing Strategy and roadmap, collaborating with the Director of Performance Marketing to define short and long term objectives Distribute responsibilities across our agencies and in more »

Performance & Governance Analyst - London market insurer London - Hybrid working Im currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and … level reporting line. Role details: * Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance * Establish reporting & SLA capabilities, reporting on performance metrics * Take an active role in implementing contract renewals calendar and tracking till completion * Drive … a performance culture with 3rd parties through vendor governance framework and tiering system * Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards Skills & Experience * Knowledge of managing 3rd parties through implementing governance processes * Development of SLAs and effective more »

Performance & Governance Analyst - London market insurer London - Hybrid working Im currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and … level reporting line. Role details: * Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance * Establish reporting & SLA capabilities, reporting on performance metrics * Take an active role in implementing contract renewals calendar and tracking till completion * Drive … a performance culture with 3rd parties through vendor governance framework and tiering system * Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards Skills & Experience * Knowledge of managing 3rd parties through implementing governance processes * Development of SLAs and effective more »

of data-driven insights to inform strategic decision-making and drive sustainable growth across our direct-to-consumer sales channels, wholesale partnerships, and product performance metrics. Overview: As the Head of Data Analytics, you will play a critical role in harnessing the power of data to unlock actionable insights … that drive business success. From analysing consumer behaviour across e-commerce platforms and retail stores to evaluating performance metrics for wholesale accounts, you will lead initiatives that optimise sales, enhance customer engagement, and elevate the Casablanca brand experience. Additionally, you will leverage advanced analytical tools and techniques to … role: Develop and execute a comprehensive data analytics strategy aligned with business objectives, focusing on direct-to-consumer sales channels, wholesale partnerships, and product performance metrics. Collaborate cross-functionally with marketing, sales, operations, and finance teams to identify key performance indicators (KPIs) and establish metrics for success. more »

efficiency, reduce costs, and improve service across 300 branches. Your responsibilities will include: Data Analysis: Analyse transportation data including shipment volumes, routes, costs, and performance metrics to identify trends, inefficiencies, and areas for improvement. Forecasting and Planning: Develop transportation forecasts based on historical data and market trends to … allocation. Route Optimization: Utilise advanced routing software and analytical techniques to optimise delivery routes, minimise mileage, and improve delivery times while ensuring cost-effectiveness. Performance Monitoring: Monitor key performance indicators (KPIs) related to transportation operations, such as on-time delivery, vehicle utilisation, and fuel efficiency, and develop strategies … Regulations: Stay updated on transportation regulations and compliance requirements, ensuring adherence to applicable laws and standards. Reporting: Prepare regular reports and presentations summarising transportation performance, trends, and recommendations for management review and decision-making. Requirements: Strong experience in Logistics, Supply Chain Management, Business Analytics. Proven experience 4 years+ in more »

and manage a team of IT service desk technicians, providing technical support and guidance. Take ownership of Incident, Request, Problem, and Change processes, ensuring performance excellence and driving service improvements. Document and maintain IT service desk processes and procedures. Provide coaching and mentorship to enhance the skills of team … members. Manage escalations, coordinate resolution efforts, and conduct post-incident reviews. Oversee IT asset management and procurement activities. Monitor team performance and provide regular feedback. Ensure compliance with controls, processes, and documentation standards. Collaborate on system administration for key business applications. Maintain the user computing environment to high standards … of performance and security. Analyse IT service desk performance metrics to identify areas for enhancement. Facilitate IT equipment return and disposal processes in line with data security standards. Develop and deliver training programs for the IT service desk team. Provide input into the development of IT service more »

reports in accordance with GAAP and fund-specific guidelines. Reconciliation: Conduct daily reconciliation of cash, positions, and market values. Investigate and promptly resolve discrepancies. Performance Measurement: Calculate and analyse fund performance metrics, providing insights into fund operations and treasury impacts. Prepare performance reports for internal and more »

desk technicians providing technical support to end-users. Own the Incident, Request, Problem, Change and all future ITIL-aligned processes, ensuring high levels of performance, accurate reporting and establishing service improvement activities when required. Ensure that all IT service desk processes and procedures are documented and kept up to … resolving parties, effective communication to stakeholders and post incident review Manage and take responsibility for the firm’s IT assets and procurement. Monitor the performance of the IT Service Desk team and provide regular feedback to team members and the Head of IT Operations \ CIO Ensure that appropriate controls … for key business applications Manage the user computing environment to ensure that all firm supplied devices are built and maintained to high standards of performance and security Monitor and analyse IT Service Desk performance metrics to identify areas for improvement. Ensuring the team are properly securing the more »

We are currently partnering with a market leading Insurance company to recruit a Performance, Quality & Governance Analyst. Reporting into the Performance, Quality & Governance Director you will be providing analytics and expertise in the areas of Vendor Management, SLA reporting and regulatory Governance. Responsibilities will include but are not … limited to; Liaise with local and group teams to understand assigned areas and performance Develop reporting & SLA capabilities and manage performance metrics and reporting for assigned remit Create or track/implement a calendar of contract renewals and track progress to completion Support or manage a vendor … governance process to drive a performance culture with 3rd parties and internally using third party governance framework and tiering system. Create Management Information decks and reports for governance meetings, adhering to corporate standards Summarize, consolidate and independent; validate reporting from third parties Stakeholder Engagement: Works closely with various stakeholders more »

Management: Prepare and present creative briefs for UX/UI designers & copywriters and co-present creative visuals and copy back to the client. CX Performance Metrics: Define key performance indicators (KPIs) to measure the success of CX initiatives. Regularly report on the progress and results of CX more »

practices with focus on VDI environments Monitoring and Logging: Experience with monitoring tools (e.g., Prometheus, Grafana) and logging solutions for proactive monitoring and troubleshooting. Performance Optimization: Ability to analyze performance metrics, identify bottlenecks, and optimize VDI deployments for scalability, reliability, and cost-efficiency. Problem Solving abilities: The more »

s overall objectives. Oversee the planning, execution, and monitoring of program activities to ensure successful delivery. Set program budgets, track expenses, and report financial performance to senior management. Identify and mitigate program risks through effective risk management strategies. Establish program governance and ensure compliance with relevant regulations and policies. … members to ensure effective delivery of program objectives. Provide leadership and guidance to the team, fostering a culture of collaboration, innovation, and excellence. Set performance expectations, provide coaching and mentoring, and conduct regular performance evaluations. Program Reporting: Develop and deliver presentations, reports, and updates to internal and external … stakeholders, including senior management and board of directors. Analyze program data and performance metrics to identify opportunities for improvement and drive continuous improvement initiatives. Ensure program documentation is accurate, up-to-date, and complies with corporate standards and requirements. Qualifications: Bachelor's degree in business administration, finance, or more »

abroad #WhatWillYouBuild About the Role As a Revenue Operations Associate at Builder.ai, you will play a key role in enhancing the operational efficiency and performance of our sales and GTM teams. You will work closely with sales leadership and cross-functional teams to analyse performance metrics, optimise … CRM system usage and report generation Collaborate with cross-functional teams, including analytics, marketing, finance, and operations, to optimise sales processes and enhance sales performance Participate in sales leadership meetings and provide analytical support to address sales-related challenges and opportunities Coordinate and facilitate weekly sales calls and monthly … organisational and time management skills Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs Benefits Attractive performance related quarterly bonus Stock options in a $250 million funded Series D scale-up company Hybrid working 24 days annual leave + bank holidays more »

support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in … on the technical aspects of security management against pre-defined Cybersecurity operational metrics. Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause more »

and maintain relationships with internal and external stakeholders, such as vendors, partners, and customers. Represent the CMO and the marketing function as needed. 8. Performance Metrics: Define and monitor key performance indicators (KPIs) for the marketing function, ensuring that goals and objectives are met. Report on the more »

working closely with an established B2B Sports Betting Data Provider who have their HQ based in London. They are looking for an Integration and Performance Testing Engineer to join their team. The Integration and Performance Testing Engineer develops processes and automation to check systems for accuracy, performance … lifecycle. Perform manual testing of applications and workflows for when test automation is unrealistic Systematically capture, analyse, and report integration tests results and raw performance metrics, presenting the information in a way that can be understood by technical and non-technical stakeholders. Help build the team and culture … across other teams. Share knowledge freely during our team-learning sessions. Assist and support less experienced colleagues as required on the appropriate integration and performance testing activities for their products and the use of tools to undertake that testing. Requirements: You have experience of integration and performance testing more »

Looking to make a significant impact in shaping performance and governance? A leading Specialty Insurance business and client of Finitas is looking for an experienced Performance & Governance Analyst to be at the forefront of driving efficiency and excellence. As a member of their dynamic team, you'll be … will look like: Understanding & Liaising: You'll liaise with local and group teams to grasp functions and performance. Reporting & SLA Management: Develop and manage performance metrics and reporting, ensuring alignment with corporate standards. Contract Renewals: Support the implementation of a contract renewal calendar, tracking progress to completion. Vendor … Governance: Drive a performance culture internally and with third parties through effective vendor governance processes. Management Information: Craft informative decks and reports for governance meetings, maintaining corporate standards. Data Validation: Summarise, consolidate, and independently validate reporting from third parties. You'll bring to the table: Experience in implementing or more »

Our client who is a SME within the Investment banking space is looking for a Performance Management/FP&A/Business Partner – VP level equivalent. Performance Management forms a key part of the Finance team and will be responsible for the coordination and execution of financial planning … with designated businesses. • Produce annual plans, multi period outlooks and periodic forecasts for designated businesses covering revenues, costs, balance sheets and regulatory/statistical metrics and measures. • Produce segment level financial information including estimates, flash financials and financial packs covering summary financials, business unit analyses, commentaries, performance metrics … and trend analyses. • Participate and contribute to required workshops, meetings, stakeholder updates and project presentations. • Continually seek to derive efficiencies and automation opportunities within performance Management functions and processes. • Responsible for working with and being the Finance point of contact on cross departmental projects. • Gain an in depth understanding more »

and market research activities. Collaborate with the product development and operations teams to align the commercial strategy with product offerings and market needs. Establish performance metrics for the sales and marketing teams and monitor performance to ensure targets are met or exceeded. Provide leadership and mentorship to more »

of the following locations: London, GBR Basic qualifications Degree in mathematics, statistics, computer science, engineering, economics or related field Experience translating roadmaps and key performance indicators as well as recommendations to senior leaders Experience in quantitative research or analyses Experience in program/project management Experience working with SPSS … whenever appropriate Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Deep understanding of Distribution and Manufacturing Resource Planning Experience with performance metrics, process improvement and Lean techniques Ability to work successfully in a dynamic, ambiguous environment Ability to meet tight deadlines and prioritize workloads more »