5 Performance Metrics Jobs in the North East

Real Time Analyst Location: Newcastle Upon Tyne Salary: £26,000 plus performance bonus up to £1,500 Working Hours: 40hrs weekly from 9am - 6pm Shift Pattern: Monday to Friday Holidays: 21 days annual leave plus bank holidays Role Overview : Verisure is seeking a proactive and analytical individual to join … our Operations Performance Management Team as a Real Time Analyst. In this role, you will play a critical part in optimizing operational efficiency and adherence to schedules, ensuring the optimal delivery of exceptional service in Customer Services or the Alarm Reception Centre. As a Real Time Analyst, you will … report directly to the Real Time Manager and collaborate closely with various stakeholders to drive impactful decisions. Key Responsibilities: Monitor real-time performance metrics and analyse trends to identify opportunities for improvement in efficiency and adherence. Utilize workforce management tools to forecast, schedule, and track staffing requirements to more »

Helping customers find and purchase the correct parts Provide customer with technical advice by liaising with our engineers Meet and exceed sales targets and performance metrics Supporting in all areas of work where appropriate Ensure compliance with customer requirements Embrace and support company values Candidate Requirements: Excellent IT more »

Inspire and guide our Forecasting and MI Analysts to deliver top-notch insights.Data Detective: Dive into historical call, email and appointment data, uncovering key performance drivers and patient experience influencers.Actionable Insights: Translate data into actionable recommendations, empowering decision-makers.Accuracy Champion: Monitor and provide feedback on forecast accuracy.Collaborate Across Teams … closely with Operations, Change, PMO, and Finance teams to gather relevant data and understand business dynamics.KPI Tracking: Create insightful reports and dashboards to track performance metrics.Data Storyteller: Transform complex data into a compelling narrative, helping the business identify improvement areas.What you'll bring to the roll:Essential:Proven experience more »

guide our Forecasting and MI Analysts to deliver top-notch insights. br Data Detective: Dive into historical call, email and appointment data, uncovering key performance drivers and patient experience influencers. br Actionable Insights: Translate data into actionable recommendations, empowering decision-makers. br Accuracy Champion: Monitor and provide feedback on … Operations, Change, PMO, and Finance teams to gather relevant data and understand business dynamics. br KPI Tracking: Create insightful reports and dashboards to track performance metrics. br Data Storyteller: Transform complex data into a compelling narrative, helping the business identify improvement areas. br What you’ll bring to the more »

People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. Across the globe, one thing is universally true of the people of Accenture: We care deeply about what … About the role The role of Scheduling and Real-Time Analyst is pivotal in ensuring smooth operations by creating accurate schedules, monitoring real-time performance, and making data-driven decisions to enhance productivity and customer satisfaction. The Scheduling and Real-Time Analyst is responsible for developing optimized schedules for … our workforce while continuously monitoring real-time performance metrics. By leveraging data analysis and forecasting techniques, the analyst ensures that staffing levels align with operational demands, contributing to overall efficiency and cost-effectiveness. Responsibilities Triaging Assigning a priority/complexity categorization to each task/case based on a more »