Head of IT Corporate Operations
- Hiring Organisation
- UK Hydrographic Office
- Location
- Taunton, Somerset, UK
- Employment Type
- Full-time
focused IT services across the UKHO including service desk operations, corporate IT services (1st and 2nd line), incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role requires close engagement with the Executive Leadership Team, senior colleagues within the UKHO … debt). Own and oversee incidents and problem management, departmental business continuity & resilience and change management processes. Design and deliver service improvement initiatives and performance reporting to enable data driven decisions to achieve service excellence. Manage vendor relationships and contracts for IT services. Collaborate with stakeholders to align ...