4 of 4 Problem Management Jobs in Buckinghamshire

ensuring that infrastructure and project delivery align with operational readiness, compliance, and business efficiency, with a strong focus on SD-WAN deployment, Fortinet estate management, licensing, and vendor engagement. Responsibilities: Lead and manage the third-line (IP Engineering) and build teams responsible for network delivery and technical escalations. Drive … service with clear documentation and handover. Confident in chairing technical incident bridges and leading cross-functional teams. Knowledge of ITIL v4, particularly in incident management, problem management, and service transition. Strong communication skills — capable of translating technical complexity into business-level language. Experience in managing and tracking ...

customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2nd line activities, however … still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents ...

contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem management process, using trend analysis ...

Matter Expert and drive continuous improvement. About You: Expertise in Microsoft Fabric and SQL Server. Proven technical leadership experience. Strong SLA-driven incident and problem management. Cloud implementation experience. Knowledge of JIRA, Confluence, FinOps and PaaS. Ready to lead and shape a critical enterprise data platform? Apply now. ...