Problem Management Jobs in Buckinghamshire

Manage, document and improve the Problem Management function... - Analyse incident statistics to determine underlying trends... - Service Delivery of the Service Now Application... - Manage Disaster Recovery testing with Application and Infrastructure Managers and vendors, keeping documentation up to date Liaise with the Business Continuity Process Team to ensure compliance for BCP. -...

Build and maintain a Configuration Management system... This included a Configuration Management Database (CMDB) which forms a key component of the asset management tool set... -Interface with other processes and teams including Hardware and Software Management, Change Management and Release Management. Competencies: Knowledge: A strong technical background in IT configuration...

Build and maintain a Configuration Management system... This included a Configuration Management Database (CMDB) which forms a key component of the asset management tool set... Interface with other processes and teams including Hardware and Software Management, Change Management and Release Management. Competencies: Knowledge: A strong technical background in IT configuration...

Agree and signoff all Changes and Releases into Pre production and then to Production Manage Severity 1 and 2 Incidents based on a Standby Rota Lead Vendor Service Delivery teams. - Manage and deliver problem management ( RCAs) via the Application vendors Contingency management for the relevant applications ensuring : Backup and recovery...