Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and ProblemManagement) Conform to existing governance and standards – ITIL framework. What we look for: Experienced more »
Havering, Greater London, Havering Park, United Kingdom
BBS Recruitment
BBS Recruitment is currently recruiting for an experienced IT Service Management Lead in a temporary position for our client in Havering. Responsible for the provision of an excellent user centred service that supports users to get full value from the digital tools and equipment available to them, helping users … find the simplest, safest way of achieving their goals. Responsibility for problemmanagement including the diagnosis and resolution of service problems, ensuring that account is taken of agreed levels of service. Work with all stakeholders to develop and enhance relationships and assess feedback to highlight issues which need more »