3 of 3 Problem Management Jobs in Surrey

to run smooth IT Services ROLESANDRESPONSIBILITIES Business as usual oMonitoring of Alerts, replication and review of IS issues. o2ndand 3rdline incident and Service request management. oRoot cause analysis and problem management. oActive directory, DNS, DHCP, File and print services administration and management. oSupported OpCos IT service administration and management. o2nd& 3rdline support for all Wintel, AD, DNS, DHCP, RSA … Certificate Authority, RDWEB, Trillex EPO, Encryption and all services etc. oAzure AD Connect and ADFS administration and management oPerimeter Services & WAN/LAN implementation and support oForti manager and Analyzer administration and management. oVoice (Mitel cloud PBX) administration. oProcess and technical Documentation. oCloud Services administration and management (AWS workspace, O365 License allocation, O365, EMS, SharePoint, MS Team and … Intune Administration etc.) oVMWare & vCenter support, installation, management and maintenance. oVeeam Backup/restore administration oHardware configuration review and sizing for servers and storages. oNimble San and Thecus NAS Support, management and maintenance. oFTP, Lotus notes client support oSystem center configuration management oApple business manager and mobile device management using Intune. oKey management services oAtlassian More ❯

This role will manage our Woking Campus. The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk … Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯

remote support. Hybrid working - 3 days per week on site. Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate, accurately diagnose … analyse & resolve IT issues. Knowledge of and experience working within depts. utilising Change Management and Problem Management. Customer Care including providing a welcoming, friendly, customer focussed and professional attitude to all users. Maintain good working relationships with end users and departments within the organisation. Technical skills: - Relevant experience in a similar Service Desk support role ITIL Windows … support and installation MS Office and Office 365 skills Client patching and collection management using SCCM. Active Directory account admin. Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software. Excellent communication and interpersonal skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community More ❯