Problem Management Jobs in West Yorkshire

The successful Incident Analyst will come from a strong ITIL Problem and Incident Management background, possess good experience of working in an IT Support role, and will be a strong and credible communicator... Candidate requirements: Strong Problem and Incident Management experience. Good knowledge of ITIL Problem and Incident Management processes.....

ISD Service Operations - Problem/ Major Incident Analyst - Permanent - Leeds (West Yorkshire) The primary objectives of Problem Management is to prevent Incidents from happening, and to minimise the impact of incidents that cannot be prevented... * Problem Management: manage Problems, to ensure that these are diagnosed, logged and escalated to appropriate and...

Harvey Nash Technology are actively looking to speak with experienced Service Delivery Managers who may wish to consider an exciting opportunity to join a business going through significant growth and transformation. For the initial 12 months of the engagement the main focus will be on the transition of new services...

SKILLS: Incident, Problem, Stakeholder, ITIL... Incident and Problem Manager: As part of IT Service Management and Operations, the IT Incident and Problem Manager reports into the IT Service Management and Operations Manager and is responsible for the operation and continuous improvement of IT Incident Management and IT Problem Management processes.....

IT Administration utilising MS Office products... - Understanding on an ITIL environment... - ITIL V3 foundation. - Active Directory understanding... Your job (not limited to the following) - Manage incidents within SUPAcmdb, TFS, CDB and Microsoft System Centre... With over 25 years' experience of working with the NHS, we're entrusted with over 40...

The Team Leader will act as a resource for Hosted services in assisting with incident, service requests, changes and problem management... Additional tasks of time management, directing staff and ensuring OLA targets are either met or exceeded... - Understanding on an ITIL environment. - IT Administration utilising MS Office products... - ITIL V3...

Strong experience supporting Windows XP/Windows 7 workstations in an Active Directory environment - A good knowledge of networking technologies (DNS, DHCP, TCP/IP) - Configuration of Microsoft Office, Outlook and sound knowledge of Windows security and antivirus, (Symantec EndPoint or similar) - Experience of deploying Windows/applications with software deployment utility (Altiris...

They were established in 2005 as a consultancy focused on web based real-time information management systems... Incident/problem management... Java based solution. Ticketing tools/OTRS/Remedy. Monitoring tools/Nagios/OpsView/Hyperic/Manual testing of live services. Desirable skills: Scripting/Ruby/Perl... Database development/maintenance/MySQL/Oracle/SQL/JDBC/JPA/...