3 of 3 Problem Management Jobs in West Yorkshire

wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership of incident management, service governance, and operational excellence, helping to deliver a seamless technology experience across the organisation. What you'll do: Lead incident and problem management, driving effective technical response and resolution. Manage SLAs, service performance dashboards, and continuous improvement initiatives. Oversee cyber security incident response and vulnerability remediation. Coordinate service desk triage and out-of-hours support coverage. Partner with key stakeholders across Product, Engineering, and Compliance to support audit readiness ...

regulated utilities environment. This is a senior, client-facing delivery role with accountability for end-to-end service delivery, covering digital transformation and application management services (AMS). You will act as the senior onsite point of contact, owning governance, delivery performance, and stakeholder relationships. Key Responsibilities Lead multi … across run and change Own delivery governance, reporting, RAID, KPIs and executive steering forums Manage AMS/application support services including SLAs, incident and problem management Drive Scaled Agile (SAFe) delivery including PI planning and release trains Oversee offshore and nearshore teams within a global delivery model Manage ...

encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, to ensure maximum value is achieved from services. … security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers ...