working within and technical, electronic product companyHigh attention to detail and the ability to undertake data analysis skills to interpret reports, trends and inform operational decisions.Able to demonstrate a process driven mindset to follow and improve service processes in delivering results for customer services.A track record in meeting deadlines and managing multiple tasks through effective time management and prioritisation.An … ability to work cross-functionally with internal teams and external partners.Desirable, but not essential; ISO9001 (or similar) auditor accreditationProfessional qualifications in processimprovement (e.g. Six sigma Yellow or Green belt)IPC certifications relevant to repair and maintenance of electronic equipment (e.g. IPC 610/7711/7721)Other:Understanding of data protection and confidentiality, especially when handling customer More ❯
simultaneously, adapting to changing priorities and deadlines. Collaborate with project managers, developers, and other stakeholders to ensure requirements are clearly understood. Assist in solution design and provide input for process improvements. Prepare reports, dashboards, and documentation to support project decision-making. Required Skills & Experience: Minimum 3 years of experience as a Business Analyst or similar role. Strong ability to More ❯
simultaneously, adapting to changing priorities and deadlines. Collaborate with project managers, developers, and other stakeholders to ensure requirements are clearly understood. Assist in solution design and provide input for process improvements. Prepare reports, dashboards, and documentation to support project decision-making. Required Skills & Experience: Minimum 3 years of experience as a Business Analyst or similar role. Strong ability to More ❯
skills. Solid understanding of and demonstrated hands-on experience with Microsoft Project, Visio, Office Suite, and SharePoint. Experience managing Enterprise IT (Desktop), ITIL, Information Assurance, Remote Support, Mobile, and ProcessImprovement projects. Ability to analyse problems with a flexible and creative approach, manage complex tasks and adapt to rapidly changing requirements. Information Technology degree, or equivalent. Project management More ❯
skills. Solid understanding of and demonstrated hands-on experience with Microsoft Project, Visio, Office Suite, and SharePoint. Experience managing Enterprise IT (Desktop), ITIL, Information Assurance, Remote Support, Mobile, and ProcessImprovement projects. Ability to analyse problems with a flexible and creative approach, manage complex tasks and adapt to rapidly changing requirements. Information Technology degree, or equivalent. Project management More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Amplius
objectives , timelines, and quality standards. What were looking for Project Management qualification (Prince2, Agile, APM, MSP, or equivalent). Proven experience managing business change, digital transformation, data migration and processimprovement projects. Strong leadership skills, with the ability to guide teams and influence stakeholders at all levels. Skilled in planning, prioritising tasks, and managing multiple priorities to meet More ❯
Huntingdon, Cambridgeshire, England, United Kingdom
Nextech
Manager to monitor ticket queues, ensure SLA compliance, and improve service delivery processes Assist in mentoring, training, and developing service desk staff Contribute to documentation, knowledge base articles, and processimprovement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rd line support within an MSP environment Excellent knowledge of Microsoft More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
Manager to monitor ticket queues, ensure SLA compliance, and improve service delivery processes Assist in mentoring, training, and developing service desk staff Contribute to documentation, knowledge base articles, and processimprovement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rd line support within an MSP environment Excellent knowledge of Microsoft More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Interaction - Peterborough
minimal supervision, ensuring all work is completed to a high standard. Accurately complete paperwork and system entries. Liaise with the Senior Engineer to prioritise tasks and objectives. Contribute to process improvements and team development. Maintain up-to-date knowledge of relevant technologies. Provide a high level of service to clients at all times. Skills & Experience Required: Previous experience in More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
RealVNC
identify and resolve software bugs Maintain accurate customer records within our ticketing system Create and update support documentation and knowledge base articles Analyse customer feedback to drive product and process improvements Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
RealVNC
identify and resolve software bugs Maintain accurate customer records within our ticketing system Create and update support documentation and knowledge base articles Analyse customer feedback to drive product and process improvements Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. More ❯
precision! Huber+Suhner produce market-leading optical circuit switches for advanced fibre optic communications networks. The programme management team works across the business to deliver product design, software release, and processimprovement projects in the UK and Poland. The team are responsible for ensuring that scope, cost, and schedule are delivered to target and projects are managed in accordance … improvements. Hardware Integration Interface with hardware using I2C, UART, SPI, USB. Read and interpret hardware schematics. Cross-Functional Collaboration Partner with production teams to diagnose and resolve software issues. Process Orientation Create documentation and artefacts to meet compliance and development standards. What We’re Looking For Essential Skills & Experience 2+ years in embedded software engineering, especially on Linux-based … skills and experience with ARM microcontrollers. Familiarity with POSIX APIs and integrating open-source libraries. Hands-on experience with hardware debugging (I2C, USB, SPI). Agile development experience and process documentation. It would be great if you had: Experience with Yocto build systems. Knowledge of CI tools and scripting for automation. Understanding of networking protocols and security best practices. More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Huber+Suhner Polatis
precision! Huber+Suhner produce market-leading optical circuit switches for advanced fibre optic communications networks. The programme management team works across the business to deliver product design, software release, and processimprovement projects in the UK and Poland. The team are responsible for ensuring that scope, cost, and schedule are delivered to target and projects are managed in accordance … improvements. Hardware Integration Interface with hardware using I2C, UART, SPI, USB. Read and interpret hardware schematics. Cross-Functional Collaboration Partner with production teams to diagnose and resolve software issues. Process Orientation Create documentation and artefacts to meet compliance and development standards. What We're Looking For Essential Skills & Experience 2+ years in embedded software engineering, especially on Linux-based … skills and experience with ARM microcontrollers. Familiarity with POSIX APIs and integrating open-source libraries. Hands-on experience with hardware debugging (I2C, USB, SPI). Agile development experience and process documentation. It would be great if you had: Experience with Yocto build systems. Knowledge of CI tools and scripting for automation. Understanding of networking protocols and security best practices. More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
ECM Selection (Holdings) Limited
their team. Typical tasks could include providing front-line support and answering customer questions, providing step by step guidance to resolve common issues, carrying out installations and upgrades, identifying process improvements, and designing and executing test procedures. Essential skills and attributes: A good degree in relevant subject such as Computer Science or Engineering; or similar experience Excellent communications skills More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS and governance. What youll bring? Extensive experience in operational environments, ideally in complex technology delivery roles. Strong technical More ❯
of engineers, supporting their development and delivery. Act as technical lead within cross-functional project teams. Design and develop embedded software for radar, IoT, and communication systems. Contribute to processimprovement and technology strategy. About You You’ll be an experienced embedded software engineer who enjoys balancing technical depth with people leadership. You’re likely to have: Experience More ❯
you to utilise your extensive programming skills in C but also to take on pivotal responsibilities in release management and configuration management. Your expertise will be crucial in driving process improvements and implementing Continuous Integration/Continuous Deployment (CI/CD) practices. In this role, you will be instrumental in building and refining tools, profiling systems, and conducting rigorous … collaborative and forward-thinking, providing ample opportunities for professional growth and development. Key Responsibilities: - Hands-on programming in C for embedded systems - Overseeing release management and configuration management - Leading processimprovement initiatives - Implementing and managing CI/CD pipelines - Developing and refining build tools - Profiling and testing embedded systems Essential Skills and Experience: - Proven experience in embedded software … engineering - Proficiency in C programming - Strong background in release and configuration management - Demonstrated ability to drive process improvements - Experience with CI/CD practices and tools - Expertise in build tools, profiling, and testing This role is perfect for a seasoned professional looking to make a significant impact in a reputable organisation. The company values innovation, excellence, and collaboration, offering More ❯
you to utilise your extensive programming skills in C but also to take on pivotal responsibilities in release management and configuration management. Your expertise will be crucial in driving process improvements and implementing Continuous Integration/Continuous Deployment (CI/CD) practices. In this role, you will be instrumental in building and refining tools, profiling systems, and conducting rigorous … collaborative and forward-thinking, providing ample opportunities for professional growth and development. Key Responsibilities: - Hands-on programming in C for embedded systems - Overseeing release management and configuration management - Leading processimprovement initiatives - Implementing and managing CI/CD pipelines - Developing and refining build tools - Profiling and testing embedded systems Essential Skills and Experience: - Proven experience in embedded software … engineering - Proficiency in C programming - Strong background in release and configuration management - Demonstrated ability to drive process improvements - Experience with CI/CD practices and tools - Expertise in build tools, profiling, and testing This role is perfect for a seasoned professional looking to make a significant impact in a reputable organisation. The company values innovation, excellence, and collaboration, offering More ❯
you to utilise your extensive programming skills in C but also to take on pivotal responsibilities in release management and configuration management. Your expertise will be crucial in driving process improvements and implementing Continuous Integration/Continuous Deployment (CI/CD) practices. In this role, you will be instrumental in building and refining tools, profiling systems, and conducting rigorous … collaborative and forward-thinking, providing ample opportunities for professional growth and development. Key Responsibilities: - Hands-on programming in C for embedded systems - Overseeing release management and configuration management - Leading processimprovement initiatives - Implementing and managing CI/CD pipelines - Developing and refining build tools - Profiling and testing embedded systems Essential Skills and Experience: - Proven experience in embedded software … engineering - Proficiency in C programming - Strong background in release and configuration management - Demonstrated ability to drive process improvements - Experience with CI/CD practices and tools - Expertise in build tools, profiling, and testing This role is perfect for a seasoned professional looking to make a significant impact in a reputable organisation. The company values innovation, excellence, and collaboration, offering More ❯
over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we’re looking for: Fluent in English and Spanish - written and verbal Strong customer service More ❯
over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we’re looking for: Fluent in English and Dutch, written and verbal Strong customer service More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Interaction - Peterborough
over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Spanish - written and verbal Strong customer service More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Interaction - Peterborough
over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service More ❯
over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service More ❯