The purpose of this role is to manage and lead a Workflow Orchestration project, with a key focus people, process, technology adoption and optimising ways of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely … with other members of the Transformation team, particularly people change management, and technology to maximise success of delivery, adoption and realisation of benefits. The ideal candidate has a strong background in business transformation project management, processmanagement, technical tool implementation and people leadership with a passion for driving operational excellence through orchestration technologies. This role will … Project Planning and Execution: Develop and implement project/programme plans, including scope, schedule, budget, and resource allocation. Ensure successful execution of projects from initiation to adoption. Workflow and Process Optimisation: Collaborate with teams to design orchestrated workflows that integrate across systems and teams. Support the organisation to establish standards and best practices for workflow orchestration usage. Stakeholder ManagementMore ❯
of availability, performance and support. This role collaborates with internal and external stakeholders, including third-party vendors, to optimise system solutions and align them with business objectives. OUTCOMES Change Management Strategy: Develop and implement frameworks for managing changes to business systems, ensuring alignment with organizational objectives. System Architecture & Design: Define and oversee system architecture, ensuring solutions are scalable, secure … minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into production environments. Risk Management: Identify potential risks in system implementation and proactively develop mitigation strategies. Platform Operations, Management … DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM ProcessManagement Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and More ❯
of availability, performance and support. This role collaborates with internal and external stakeholders, including third-party vendors, to optimise system solutions and align them with business objectives. OUTCOMES Change Management Strategy: Develop and implement frameworks for managing changes to business systems, ensuring alignment with organizational objectives. System Architecture & Design: Define and oversee system architecture, ensuring solutions are scalable, secure … minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into production environments. Risk Management: Identify potential risks in system implementation and proactively develop mitigation strategies. Platform Operations, Management … DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM ProcessManagement Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and More ❯
of availability, performance and support. This role collaborates with internal and external stakeholders, including third-party vendors, to optimise system solutions and align them with business objectives. OUTCOMES Change Management Strategy: Develop and implement frameworks for managing changes to business systems, ensuring alignment with organizational objectives. System Architecture & Design: Define and oversee system architecture, ensuring solutions are scalable, secure … minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into production environments. Risk Management: Identify potential risks in system implementation and proactively develop mitigation strategies. Platform Operations, Management … DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM ProcessManagement Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and More ❯
london (city of london), south east england, united kingdom
Colt Data Centre Services
of availability, performance and support. This role collaborates with internal and external stakeholders, including third-party vendors, to optimise system solutions and align them with business objectives. OUTCOMES Change Management Strategy: Develop and implement frameworks for managing changes to business systems, ensuring alignment with organizational objectives. System Architecture & Design: Define and oversee system architecture, ensuring solutions are scalable, secure … minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into production environments. Risk Management: Identify potential risks in system implementation and proactively develop mitigation strategies. Platform Operations, Management … DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM ProcessManagement Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and More ❯
responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all IT services, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and operational excellence. ITIL ProcessManagement: Champion and manage key ITIL processes … including: Incident Management: Ensure quick and effective resolution of all service disruptions. Problem Management: Analyse root causes of recurring incidents and implement permanent solutions to prevent future occurrences. Request Fulfilment: Streamline the process for fulfilling user service requests. Service Level Management (SLM): Monitor and review the IT services provided, and the agreements made with the business. … service-related issues, communicating clearly and professionally with the business and partners on the service status, planned outages, and improvement initiatives is imperative to the role. Supplier/Partner Management: Manage relationships and performance of third-party suppliers and service providers, ensuring partners deliver their agreed-upon services efficiently, securely, and in alignment with our IT Service Strategy and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Azzurri Group
responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all IT services, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and operational excellence. ITIL ProcessManagement: Champion and manage key ITIL processes … including: Incident Management: Ensure quick and effective resolution of all service disruptions. Problem Management: Analyse root causes of recurring incidents and implement permanent solutions to prevent future occurrences. Request Fulfilment: Streamline the process for fulfilling user service requests. Service Level Management (SLM): Monitor and review the IT services provided, and the agreements made with the business. … service-related issues, communicating clearly and professionally with the business and partners on the service status, planned outages, and improvement initiatives is imperative to the role. Supplier/Partner Management: Manage relationships and performance of third-party suppliers and service providers, ensuring partners deliver their agreed-upon services efficiently, securely, and in alignment with our IT Service Strategy and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Azzurri Group
responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all IT services, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and operational excellence. ITIL ProcessManagement: Champion and manage key ITIL processes … including: Incident Management: Ensure quick and effective resolution of all service disruptions. Problem Management: Analyse root causes of recurring incidents and implement permanent solutions to prevent future occurrences. Request Fulfilment: Streamline the process for fulfilling user service requests. Service Level Management (SLM): Monitor and review the IT services provided, and the agreements made with the business. … service-related issues, communicating clearly and professionally with the business and partners on the service status, planned outages, and improvement initiatives is imperative to the role. Supplier/Partner Management: Manage relationships and performance of third-party suppliers and service providers, ensuring partners deliver their agreed-upon services efficiently, securely, and in alignment with our IT Service Strategy and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Azzurri Group
responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all IT services, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and operational excellence. ITIL ProcessManagement: Champion and manage key ITIL processes … including: Incident Management: Ensure quick and effective resolution of all service disruptions. Problem Management: Analyse root causes of recurring incidents and implement permanent solutions to prevent future occurrences. Request Fulfilment: Streamline the process for fulfilling user service requests. Service Level Management (SLM): Monitor and review the IT services provided, and the agreements made with the business. … service-related issues, communicating clearly and professionally with the business and partners on the service status, planned outages, and improvement initiatives is imperative to the role. Supplier/Partner Management: Manage relationships and performance of third-party suppliers and service providers, ensuring partners deliver their agreed-upon services efficiently, securely, and in alignment with our IT Service Strategy and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Tate Recruitment
experience within IT services or IT category procurement is essential as are excellent interpersonal and communication skills with an ability to be informative and firm as required. Key responsibilities: Management of the Procurement team as well as taking a hands -on role in key procurement activities Client invoicing (regular ad hoc invoicing throughout the month in addition to management of the main monthly run) Ad hoc procurement requests for clients, sourcing, quoting, purchasing Vendor relationship management; including selection, onboarding, performance monitoring and issue resolution On boarding and off-boarding customers Product catalogue and pricing maintenance, including standardisation and simplification Logistics of shipments between vendors, clients and our offices Defining, monitoring and reporting on Procurement KPIs Management and maturing of procurement processes Working with colleagues in other teams to leverage the existing tool set to streamline and automate procurement processes Essential experience Previous team management/leadership experience Strong vendor management negotiation and relationship management experience Strong background in invoicing, procurement cycles, and processmanagement Experience working with international vendors and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Tate Recruitment
experience within IT services or IT category procurement is essential as are excellent interpersonal and communication skills with an ability to be informative and firm as required. Key responsibilities: Management of the Procurement team as well as taking a hands -on role in key procurement activities Client invoicing (regular ad hoc invoicing throughout the month in addition to management of the main monthly run) Ad hoc procurement requests for clients, sourcing, quoting, purchasing Vendor relationship management; including selection, onboarding, performance monitoring and issue resolution On boarding and off-boarding customers Product catalogue and pricing maintenance, including standardisation and simplification Logistics of shipments between vendors, clients and our offices Defining, monitoring and reporting on Procurement KPIs Management and maturing of procurement processes Working with colleagues in other teams to leverage the existing tool set to streamline and automate procurement processes Essential experience Previous team management/leadership experience Strong vendor management negotiation and relationship management experience Strong background in invoicing, procurement cycles, and processmanagement Experience working with international vendors and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Tate Recruitment
experience within IT services or IT category procurement is essential as are excellent interpersonal and communication skills with an ability to be informative and firm as required. Key responsibilities: Management of the Procurement team as well as taking a hands -on role in key procurement activities Client invoicing (regular ad hoc invoicing throughout the month in addition to management of the main monthly run) Ad hoc procurement requests for clients, sourcing, quoting, purchasing Vendor relationship management; including selection, onboarding, performance monitoring and issue resolution On boarding and off-boarding customers Product catalogue and pricing maintenance, including standardisation and simplification Logistics of shipments between vendors, clients and our offices Defining, monitoring and reporting on Procurement KPIs Management and maturing of procurement processes Working with colleagues in other teams to leverage the existing tool set to streamline and automate procurement processes Essential experience Previous team management/leadership experience Strong vendor management negotiation and relationship management experience Strong background in invoicing, procurement cycles, and processmanagement Experience working with international vendors and More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space. With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯
Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions Ø Experience with Agile/SCRUM project management methodologies Ø Experience with AJAX, Jelly, or PERL scripting Ø Strong processmanagement & project management skills Ø Experience in BCM module Ø Experience in TPRM module More ❯
buckinghamshire, south east england, united kingdom
Codestone
and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project management certification (Prince2, PMP, or Agile … and written. Ability to influence stakeholders and gain their support for project goals. Ability to build and maintain effective working relationships across all levels of the organisation. Project and ProcessManagement Proficiency in project management techniques, tools, and methodologies. Expertise in project planning, budgeting, and risk management. Ability to ensure project delivery within defined scope, time, and More ❯
and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project management certification (Prince2, PMP, or Agile … and written. Ability to influence stakeholders and gain their support for project goals. Ability to build and maintain effective working relationships across all levels of the organisation. Project and ProcessManagement Proficiency in project management techniques, tools, and methodologies. Expertise in project planning, budgeting, and risk management. Ability to ensure project delivery within defined scope, time, and More ❯
and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project management certification (Prince2, PMP, or Agile … and written. Ability to influence stakeholders and gain their support for project goals. Ability to build and maintain effective working relationships across all levels of the organisation. Project and ProcessManagement Proficiency in project management techniques, tools, and methodologies. Expertise in project planning, budgeting, and risk management. Ability to ensure project delivery within defined scope, time, and More ❯
Business Analyst required to work for a Professional Services business based in the City of London. We need someone from a Finance background who is experienced with the Practice Management System Elite 3E. Read on for more details... Key Skills & Experience Required An experienced finance BA with a transactional systems background or a qualified accountant with a strong … similar role Understanding of accounting principles and group structures Good IT skills, including experience of, for example, MS Project and/or Visio, to create Gantt charts, flowcharts and process mapping etc. to document processes Excellent communication skills, with the ability to present to senior stakeholders A good knowledge of law firm finance systems. Ideally, Elite 3E and Chrome … Problem-solving skills with focus on creative, yet pragmatic solutions Flexibility to handle multiple projects simultaneously in an environment with shifting priorities Aptitude for learning and using financial and management information systems Essential knowledge of processmanagement and standardisation Ability to adapt to and implement change, including interpreting requirements to deliver outcomes in line with the Firm More ❯
from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink … through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Systematic Research team, we are looking for a London based: Quantitative Analyst We are seeking a hands on … oversight). Run impact analysis of data changes on models and reporting; manage deployment pipelines and data lineage/audit trails ; support data procurement and budgeting. 3) Platform Development & ProcessManagement Co-develop with systematic team and IT a scalable data/quant architecture (data pipelines, model services, APIs) and embed SRE practices (observability, resilience, cost efficiency). More ❯
onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training, and enablement. … record of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and ProcessManagement: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and More ❯
onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training, and enablement. … record of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and ProcessManagement: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and More ❯
london (city of london), south east england, united kingdom
SHOPLINE
onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training, and enablement. … record of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and ProcessManagement: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and More ❯
NFRs) into agile workflows, and support teams in adopting privacy-preserving engineering practices such as data minimization and consent management. The successful candidate will collaborate closely with Product, Solution Management, and Architecture teams, act as the subject matter expert for privacy incidents, and ensure that privacy risks are proactively identified and addressed throughout delivery cycles. Responsibilities Aligns to SAFe … ensuring NFRs are included; validate delivery outputs. Act as on-point privacy Incident SME for delivery and platform. Coach teams in privacy-preserving technical patterns (data minimization, anonymization, consent management). Eligibility Requirements Technical Skills Technical engineering background – data pipelines, APIs, SDKs, client/server tracking, consent tooling. Regulatory awareness – enough legal literacy to detect risks and escalate. BDD …/NFR application – can embed requirements into agile workflows. Systems thinking – understands dependencies across solutions, platforms and vendors. Strong collaboration with Product, Solution Management, Architects. Risk awareness – able to participate in ROAMing risks, inspect and adapt ceremonies Soft Skills Exceptional problem-solving and analytical skills. Excellent communication and presentation skills to articulate complex technical concepts to both technical and More ❯
model accuracy, coverage, and behavior. Translate real-world user challenges into actionable insights and enhancement requests. Participate in roadmap discussions and represent the user experience in product decisions. Knowledge & ProcessManagement Create and refine internal knowledge articles to improve both chatbot and human support accuracy. Analytics & Continuous Improvement Analyze chatbot and support data to identify high-impact improvement More ❯
model accuracy, coverage, and behavior. Translate real-world user challenges into actionable insights and enhancement requests. Participate in roadmap discussions and represent the user experience in product decisions. Knowledge & ProcessManagement Create and refine internal knowledge articles to improve both chatbot and human support accuracy. Analytics & Continuous Improvement Analyze chatbot and support data to identify high-impact improvement More ❯