Head of Digital Product
- Hiring Organisation
- Jobleads-UK
- Location
- Aberdeen City, Scotland, United Kingdom
track delivery against milestones and outcomes Work closely with operational teams to ensure the Platform supports end-to-end service delivery, including onboarding, case management, communications and support processes as appropriate Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user … that product and service information is accurate, current and easy to navigate Act as the point of accountability for platform incidents, change control and release management, ensuring appropriate documentation and communication Promote good digital practice across GBE Local, building capability and supporting colleagues to adopt user-centred, data ...