2 of 2 Release Management Jobs in Scotland

office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation … live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement ...

creation of security design documents and architecture artefacts - Interfaces with the relevant Design Authorities, providing security guidance to teams. - Ensure consideration of asset management and data security best practice in relation to NIS regulations. - Drive the adoption of secure designs, patterns and best practices. - Keeps abreast of the latest … DevOps. - Good knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. - Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. - Understanding of release management tools, version control systems ...