IT Service Design Lead
- Hiring Organisation
- Meraki Talent
- Location
- Glasgow, UK
- Employment Type
- Full-time
smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities Service Introduction & Transition Planning Release & Deployment Readiness Risk, Issue, and Dependency Management Early Life Support (ELS) & Handover Service Management & Tooling Disaster Recovery & Access Management Stakeholder & Governance Experience … Service Design & Project Management Experience Experience in Introduction or Release Management Proven delivery of large-scale enterprise go-lives Strong understanding of ITIL Service Transition, change management, and release governance. Hands-on experience with ServiceNow (asset management, CMDB, incident/problem/change management ...