3 of 3 Release Management Jobs in Scotland

office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation … live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement ...

transparency, while remaining flexible and pragmatic in how solutions are achieved. - Identify, track, and communicate dependencies with other teams, working collaboratively with peers, the Release Manager, and digital leadership to resolve or escalate where needed. - Contribute accurate and timely team level plans, risks, and forecasts into initiative and portfolio … level views. - Engage with other Delivery Managers, Product Owners, Engineering Leads, and Release Management to support alignment. - Communicate clearly and confidently with digital and non digital stakeholders. - Support informed decision making by presenting delivery options, trade offs, risks, and impacts in a straightforward and evidence based way. Essential ...

systems, payment gateways, CRM systems, and external agencies. Define non-functional architecture covering performance, scalability, availability, resilience, and security. Establish DevOps, branching, deployment, and release management standards for large multi-team delivery. Review designs and code produced by CSSAs and SSAs to ensure adherence to Pega guardrails ...