look at all the evidence available and support the client on the appropriate action to contain and remediate any security incident. They will need to be able to provide rootcauseanalysis and liaise with the customer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Security Monitoring … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the rootcause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment
environments. Collaborate closely with 1st and 2nd line support teams, offering mentorship and knowledge sharing. Ensure the timely and efficient resolution of service desk tickets, with a focus on rootcauseanalysis and continuous improvement. Contribute to the enhancement of service delivery by staying current with evolving technologies and industry best practices. Core Requirements: At least More ❯
to agreed SLAs, maintaining high levels of customer satisfaction. Technical Expertise: Implement selected ITIL best practices to ensure that we develop a customer focussed service oriented. Problem Management: Conduct rootcauseanalysis for recurring issues and implement solutions to prevent future occurrences. Stakeholder Management: Develop strong relationships through effective communication and engagement with internal and external stakeholders … for improvement. Compliance: Ensure all processes and procedures comply with regulatory requirements and company policies. Quality Assurance : Ensure that team deliverables are quality reviewed and work with Testing and Analysis functions to ensure releases are tested and fit for implementation Technical Proficiency : Be able to offer technical input into complex solutions while supported by team technical leads Disaster Recovery More ❯
and operational health across critical payment systems. You will collaborate with our application support DevOps Labs to utilize observability platforms such as Splunk and Dynatrace for monitoring, incident response, rootcauseanalysis, and system performance optimization. About us We are an innovative bank committed to shaping finance as a force for good, empowering our people to innovate … SLAs and performance indicators. Knowledge of configuring alerts, reducing noise, and automating alert routing in collaboration with Technical Recovery Managers. Proficiency in Splunk SPL, report scheduling, app management, and rootcause analysis. Ability to conduct proactive system performance analysis and generate reports for stakeholders. Development of scripts for automation and integration of observability tools with CI/ More ❯
partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, rootcauseanalysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast … develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting rootcauseanalysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies More ❯
partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, rootcauseanalysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast … develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting rootcauseanalysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
is based in Edinburgh. This role will be Via Umbrella. Working in a Hybrid Model of 1 day a week on site. Key Skills and Experience Strong analytical and rootcauseanalysis skills, with experience resolving complex system issues Lean Six Sigma (Green belt and above) skillset is advantageous Knowledge of mainframe technologies (COBOL is advantageous) Experience … to structured methodologies such as ITIL, Lean Six Sigma, or hybrid Agile/Waterfall environments Proactivity and enabling collaboration between stakeholders is essential 7+ years in business or systems analysis roles, preferably in legacy environments and architectures IND_PC3 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯
Python, Powershell, or Go, which are essential for automating routine tasks and system deployments. Incident Management and Troubleshooting - The ability to manage incidents effectively, troubleshoot issues swiftly, and perform rootcauseanalysis to prevent future incidents. Systems Engineering and Automation - A deep understanding of systems engineering, including operating systems, networking, and cloud infrastructure. Proficiency in automation tools … reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing … aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and More ❯
disasters, and review to refine the established Emergency Operations Procedures to effectively handle these situations; Deeply involve with Colocation provider and contractors to resolve infrastructure engineering issues and conduct rootcauseanalysis for operational issues; Establish comprehensive English documentation to business & facility operations in partnership with the Colocation provider; Constantly explore and recommend improvements to enhance the … to-day data center facility operations work including facility change management; Involve in vendor management and technical consultation work; Review emergency and standard operating procedures; Participate in facility event analysis; Participate in emergency drills and emergency facility event response; Participate in local and global facility operations-related projects; Participate in multiple cross-team trainings; Be provided an opportunity to More ❯
production ramp-up of our SPAD IC products. The ideal candidate will have a proven track record in product engineering and test development, including experience with ATE platforms, yield analysis, production support, and qualification processes, especially within automotive-grade environments. While a deep understanding of SPAD or optoelectronic device behavior is preferred, the emphasis of this role is on … and Support: Develop, validate, and maintain ATE test programs for SPAD ICs. Optimize test coverage, throughput, and yield performance. Support test program bring-up and production correlation activities. ● Yield Analysis Improvement: Analyze production test data to drive yield improvements. Investigate low-yield lots, identify root causes, and implement corrective actions. Work with fab, assembly, and test partners to … execution of qualification plans in compliance with AEC-Q100, ISO26262, and customer-specific requirements. Collaborate with reliability engineers and test teams to implement qualification hardware and test flows. ● Failure Analysis Debug: Perform bench-level and ATE-based debug of production and qualification failures. Guide rootcauseanalysis efforts and implement solutions to improve product robustness. ● Cross More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Imperium Financial Recruitment
effective solutions. Support standard onboarding projects with TPS configuration and documentation. Maintain and contribute to internal knowledge sharing and documentation processes. Product Development & System Improvement Investigate system issues, conduct rootcauseanalysis, and feed findings into the development cycle. Create or contribute to user stories aimed at improving TPS based on client needs. Support testing processes including More ❯
Responsibilities: Manage and prioritize allocated workload to provide timely support to front line IT queries. Liaise effectively with 3rd party IT suppliers and internal support teams when needed. Conduct rootcauseanalysis of IT equipment issues and recommend appropriate solutions. Ensure all IT equipment is properly set up and installed. Maintain thorough documentation of incidents and solutions More ❯
systems. Collaborate with engineering teams/OEMs on continuous improvement, upgrades, and technical documentation. Assist in the installation, integration, and commissioning of new ROV systems and sub systems. Conduct rootcauseanalysis for critical failures and recommend corrective/preventive actions. We offer You can make your mark as Technical Support Engineer (Onshore) if you have: Minimum More ❯
develop a level of understanding that spans across the system design to become a vital expert in the laser system. PRIMARY DUTIES & RESPONSIBILITIES. Ownership of control system design reliability analysis, including documented failure mode analysis. Analysis of system adherence to safety standards. Critically reviewing design choices with the needs of all stakeholders considered from the engineering team, through … the customer and field support. Working with prototype systems and critically looking for any improvements through both empirical and paper-based detailed analysis. Leading or actively being involved in rootcauseanalysis of any failures that occur in the early manufacturing cycle. Working closely with team members, especially optical, software and electronics teams. Acting as the technology … software/electronics group and the optical teams. Owning a synoptic view of the system design whilst being part of the teams that perform the detailed developments. Troubleshooting and rootcause failure analysis for prototype units through the development process. Contributing to troubleshooting and coordinating corrective actions for manufacturing or field issues on production-released systems. EDUCATION More ❯
core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops rootcause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech … of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the rootcause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn't about how many hours you spend … solutions, propose innovative solutions and guide resolution process Should be able to effectively communicate with cross-functional teams, stakeholders and clients Able to handle high impact incidents, perform pattern, rootcauseanalysis and drive to logical closure Excellent communication skills, possessing the ability to support customers over email, phone or screen-shares Exhibit strong team oriented interpersonal More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Adecco
issues. Your contributions will help ensure that our customers are put back in the right position, reinforcing our commitment to delivering exceptional service. What You'll Be Doing: Requirements Analysis & Solution Design: Collaborate with business stakeholders to understand and document their needs, translating them into actionable project objectives and requirements. RootCauseAnalysis: Investigate and identify … the underlying causes of issues, working alongside the project team to prevent future occurrences. Structured Approach: Define and apply business analysis methodologies while promoting best practises across the team. Cross Team Engagement: Foster strong relationships with various team members, ensuring high-quality deliverables and effective communication throughout the project lifecycle. People & Self Development: Take ownership of your professional growth … while also supporting the development of others in the team. What You'll Need: Essentials: Proven experience in business analysis, particularly within Insurance, Pensions, and Investments. Strong data analysis skills with the ability to interpret data effectively. Exceptional communication skills, delivering clear and engaging presentations and documentation. Ability to manage multiple demands and meet tight deadlines. A passion More ❯
Familiarity with infrastructure automation tools such as Ansible, Packer, and AWS CloudFormation Proficient in at least one programming language and scripting for automation Strong analytical skills and experience with rootcauseanalysis Comfortable working in agile environments, including participation in code reviews and testing To find out more about Curve Dental and what it's like to More ❯
the proposed technical solutions and resolves any issues in advance of go live. Ensure that the software is working effectively following the go-live stage. Troubleshoot defects and perform rootcauseanalysis to optimise performance. Support in creating and implementing integrations between the partner and Adarma technologies. Document security standards, solutions, data flows, procedures and other technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Reed
ensuring alignment with business and technical requirements. Support smooth transitions from development to operations, ensuring operational readiness. Provide ongoing monitoring, troubleshooting, and optimisation of systems, including incident resolution and rootcause analysis. Required Skills & Qualifications: Previous experience as a DevOps engineer, designing, implementing, and maintaining scalable, secure, and reliable cloud solutions. Proficiency with Azure DevOps for coding and More ❯
automation and networks, PLC hardware, SCADA systems and communication interfaces beneficial Competencies The ideal candidate will possess the following competencies: Excellent technical skills with emphasis on problem-solving and rootcauseanalysis Able to balance responsibilities and prioritize daily work in a growth environment Good communication skills in English, and additional European languages would be beneficial Effective More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
AS9100, ISO 9001), with a focus on regulatory requirements specific to aerospace and defense. Expertise in APQP methodologies and tools , New Product Introduction (NPI) processes, and risk assessment and rootcauseanalysis techniques. Demonstrated ability to lead quality initiatives and mentor team members, particularly in APQP practices and standards. Awareness of Software Quality Assurance requirements and familiarity More ❯
test solutions for both integrated circuits (ICs) and system-level hardware. You’ll be responsible for developing manual test setups, analysing results to spot issues, and supporting debug and rootcause analysis. You’ll also contribute to the automation of test procedures, helping improve test efficiency and repeatability. Key Responsibilities Develop and execute manual and semi-automated test … setups for ICs and system-level hardware Analyse test data to identify trends, anomalies, and root causes of failure Support debugging and issue resolution across development and production hardware Contribute to the development of automated test scripts (Python preferred) Experience & Skills Required Hands-on experience using a range of test equipment, including oscilloscopes and Vector Network Analyzers (VNAs) Working More ❯
solving skills to improve customer performance. Ability to design, implement, and document network improvements. Excellent knowledge of network monitoring systems, protocols, and techniques. Experience managing major incidents and conducting rootcause analysis. Self-managed and team-oriented. ITIL Foundation certification preferred. More ❯
insights and reports that help us continuously improve safety standards, reduce recurrence, and optimise service delivery. Troubleshooting Trailblazer You'll lead investigations into technical issues, producing detailed audit reports, rootcause analyses, and improvement recommendations that benefit the entire fleet. Beyond the Turbines: Project Enabler : Assist in launching new Siemens projects-ensuring smooth handovers, technical alignment, and field More ❯
the design and implementation of test solutions for both ICs and system-level hardware. You’ll work on the development of manual test setups, analyse test data to identify root causes of failures, and support debugging activities. Key Responsibilities: Develop and execute test setups for ICs and hardware systems Analyse and interpret test data to identify trends, anomalies, and … failure modes Support rootcauseanalysis and debug activities Contribute to the automation of test procedures (using Python) Experience Required: Hands-on experience with a variety of test equipment, including oscilloscopes and VNAs Background in test automation (Python preferred) Strong understanding of semiconductor test principles Excellent communication and collaboration skills Knowledge of MEMS is a plus Due More ❯