tracked, and resolved in a timely manner. Incident Management Liaison: Work closely with the incident management team to identify recurring incidents and potential problems. RootCauseAnalysis: Conduct rootcauseanalysis of major incidents and establish procedures to prevent recurrence. Preventive Measures: Develop preventive … procedures. Knowledge Management: Contribute to the knowledge management process by ensuring that known errors and workarounds are documented and accessible to relevant stakeholders. Trend Analysis: Perform trend analysis to identify patterns and trends in incidents and problems, using this information to proactively address potential issues before they impact … services. Proactive Problem Management: Proactively identify and manage problems before incidents occur, using trend analysis and other predictive techniques. Continuous Improvement: Continually improve the problem management process in line with ITIL's principle of continual service improvement. Reporting: Generate regular reports on problem management performance, identifying trends and areas more »
in supporting the Enterprise Risk Manager and contributing to the success of our Risk and Excellence team.You will be responsible for conducting thorough investigations, analysis, and commentary writing to develop comprehensive reports for management review. Your expertise will be instrumental in identifying key business risks through rootcauseanalysis and trended statistics, and you will provide valuable insights to enhance our risk and compliance activities. Key Responsibilities: Conduct investigations and analysis to generate insightful commentary for management reporting. Perform in-depth rootcauseanalysis and trended statistics for key business risks. Identify more »
internal senior program managers, safety case teams, chief engineers and program risk teams Manage a team of specialist engineers analysing complex issues to conduct rootcauseanalysis and development of effective through life management solutions Manage LfE on behalf of PNED and develop solutions for implementation The … role will require specialist in depth knowledge and experience with the toolsets associated with rootcauseanalysis RCA , failure modes and effects FMEA, life cycle management DMAIC and reliability centred maintenance RCM and will require specific skills to be able to interface and influence key stakeholders within more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Brompton Bicycle
Technician will be the first point of contact on the shopfloor for any issues related to the manufacturing processes to collect and formalise for analysis by the Customer Quality Engineering Team. The Production Quality Technician will assess any issues and inefficiencies and then provide detailed information onto the Quality … necessary. Undertake 5S projects and be responsible for clean working environments and machinery. Assist with solving quality issues, performing 8D analyses and other RCA (RootCauseAnalysis) work; ensure that solutions are successfully implemented and kept to. Skills and Requirements Engineering-based experience and knowledge. Proficient with … the importance in standardisation and process control. Self-motivation and a constant desire to improve the status quo. Quality Skillset & Behaviours Problem Solving Techniques & RootCauseAnalysis, Managing Corrective & Preventative Actions Understanding and interpretation of engineering drawings Comply with the Health, Safety and Environmental Policies Assertive, optimistic more »
Spennymoor, County Durham, North East, United Kingdom
Chep
reactive maintenance role. Whats the job duties? To proactively work as part of a multi-skilled team to maintain all manufacturing assets. Actively complete rootcauseanalysis, returning the equipment in a safe and timely manner, driving efficiency, quality, and reliability improvements. Complete maintenance using a multi … ways to improve all processes and procedures relating to the maintenance of equipment. Support site Reliability agenda: Identification of failure modes and trends, complete rootcauseanalysis processes and drive the agreed actions. Provide support to site Project and Change Initiatives as appropriate. Ensure all tasks are more »
and beloved brands. Whats the job duties? To proactively work as part of a multi-skilled team to maintain all manufacturing assets. Actively complete rootcauseanalysis, returning the equipment in a safe and timely manner, driving efficiency, quality, and reliability improvements. Complete maintenance using a multi … ways to improve all processes and procedures relating to the maintenance of equipment. Support site Reliability agenda: Identification of failure modes and trends, complete rootcauseanalysis processes and drive the agreed actions. Provide support to site Project and Change Initiatives as appropriate. Ensure all tasks are more »
for legislation and NHS relevant security standards. Assist in carrying out detailed adverse security incident investigations, including physical assault, RIDDOR incidents and carry out rootcauseanalysis, providing advice on and monitoring the implementation of actions and recommendations, ensuring that robust links are maintained with risk reporting … for legislation and NHS relevant security standards. Assist in carrying out detailed adverse security incident investigations, including physical assault, RIDDOR incidents and carry out rootcauseanalysis, providing advice on and monitoring the implementation of actions and recommendations, ensuring that robust links are maintained with risk reporting more »
Liverpool University Hospitals NHS Foundation Trust
Service Desk in accordance with the Incident Management process. These incidents are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the rootcause and provide adequate steps to … responsibility and end users is effective. Maintain a robust infrastructure and develop in line with the Digital Strategy Perform a problem analyst role including: Analysis and reporting of incident trend data to identify and eliminate the root cause. Initiating actions to fix potential interruptions to service identified during … proactive and trending analysis of the IT infrastructure. Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage the issue through to resolution. Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records. Facilitating more »
Billingham, County Durham, North East, United Kingdom
Johnson Matthey Plc
and recording of inspection test records. Identification of risks and issues which may affect schedule, budget, or quality. Contribute to continuous improvement programmes and rootcause analyses in collaboration with the R&D and engineering teams following robust change management. Diagnosing and troubleshooting non-optimal equipment performance and … and the framework to achieving process safety (such as management of change) (Desirable) Experience of LEAN manufacturing methodology, including problem solving tools such as rootcauseanalysis (Desirable) How you will be rewarded: We offer a competitive compensation and benefits package including bonus, excellent pension contributions and more »
lead a team of Lead, Shift and PPM Engineers to diagnose mechanical and electrical breakdowns, assessing the best course of action and conducting a rootcause investigation to eliminate the likelihood of re-occurrence. To maintain and develop a highly motivated team with a developing set of skills … engineering practices to external audit standards. Upholding GMP engineering standards across site, statutory inspections are compliant, and any non-conformances are closed out with rootcauseanalysis to avoid repeat failure. Lead the implementation of a factory wide PPM system ensuring activity is carried out during factory more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Npr Recruit Limited
agreed communication and fault management processes. Identifying process failures and escalating as required Targeting maintenance activities as identified via the EIS/SCADA data analysisRoot-cause-analysis of faults using industry-recognised tools e.g. Rectification and prevention of issues Continuous improvement Experience with Siemens and more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
The Medical Protection Society
benefit analysis. NB. This is a continuous improvement/process improvement role and not a Business Analyst/Data Analyst role. Role Responsibility Investigate root causes of analysis using Lean methodologies Put together solutions on how processes can be more efficient Measure the benefits of improved processes Confidently … senior management team The Ideal Candidate Strong written and verbal communication skills Excellent organisational and planning skills Problem Solving & analytic Strong experience & understanding of rootcauseanalysis and lean Methodology Some one that is engaging & is a confident presenter Previous experience in a fast-paced call centre more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
drive customer engagement and improve overall business improvement through data driven decision making. Role & Responsibilities: Identify issues, and with stakeholders to implement solutions Deliver rootcauseanalysis Monitor product performance through analysis and creating dashboards Working with internal and external data to deliver acurate MI analysis and reporting packs Undertaking market and competitor research with SWOT analysis Skills & Experience: Analytical minded, with a love for data A love for spreadsheets and problem solving Advanced user of Excel Power BI experience is desirable Experience in a similar role, or a recent graduate If you are more »
Clinical Outcomes and Data Unit (CODU) as a Senior Data Scientist. The CODU's strategy is to improve patient outcomes through the robust selection, analysis, and visualisation of data. We work closely with colleagues across the trust to support the use of data in clinical and operational decision making. … We are experts in data visualisation, creating data analysis tools, and helping colleagues to use these tools in their daily work. You will be expected to work with the Analysts, Data Scientists and Statisticians within the team, working on projects with stakeholders throughout the Christie, extracting insights from data … many systems throughout the Trust, being one of the team's data experts, providing advice on the best approaches for data projects and explaining analysis performed to non-data experts in an approachable and easy to understand way Main duties of the job To support clinicians, researchers and non more »
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Vermelo RPO
Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and rootcauseanalysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »
availability and data integrity through proactive monitoring, alerting, backups, and disaster recovery planning. Incident Management and Troubleshooting : Responding to and resolving incidents promptly, conducting rootcauseanalysis, and implementing preventive measures. Security and Compliance : Implementing security best practices, monitoring for vulnerabilities, and ensuring compliance with industry standards. more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
closely with outsourced service providers suppliers as required to implement recovery and resolution plans. Upon resolution of an incident, produce an incident report identifying rootcauseanalysis and lessons learnt and improvements. Skills and experience – you are/will have most of the following: Hands on experience more »
help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & rootcauseanalysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience more »
Grimsby, South Humberside, North East, United Kingdom
Lincolnshire Housing Partnership
risks to corporate policy and guidelines. Responsible for supporting the delivery of a responsive incident and problem management support service to colleagues by undertaking rootcauseanalysis to avoid reoccurring problems to improve system user experiences. Support in resolving customer complaints or negative feedback to service delivery more »
Schaeffler (Uk) Limited Waleswood Road, Wales Bar, Sheffield, England
SCHAEFFLER (UK) LIMITED
candidate will be responsible for maintaining quality inspection standards and quality inspection activities. Role Role and responsibilities: Read, understand and work from engineering drawings Analysis, problem solving and improvement of assembly and machining processes Production release of machined parts; provision of guidance on adjustments needed COSMOS programming and operation … and work with external calibration suppliers as needed Production support and guidance on wide range of quality issues Use of various measuring equipment Investigation, analysis, and sample measurements on a variety of components, tools and gauges Customer claim rootcauseanalysis and supplier component technical support more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
working is preferred, fully remote options for UK based candidates are available. Key Responsibilities: Provide technical support for QUBE, including troubleshooting, problem resolution, and rootcauseanalysis using our internal ticketing system. Perform system administration tasks such as user management, data cleansing, and system monitoring across all … skills, including the ability to analyse and manipulate large amounts of data. Ability to work independently and manage multiple priorities. Desirables: Experience using data analysis tools such as Excel Power Query. Experience working in an agile environment using Jira. Using QUBE in a Finance role. If the above role more »
collected from the operations which support a culture of continuous improvement at all levels using relevant quality problem solving techniques such as Six Sigma, RootCauseAnalysis, Kaizen, 5s, etc. Handle customer complaints and ensure effective corrective, correction and preventative actions are taken. Undertake internal and external … Microsoft Office Suite). Proven and relevant quality engineering experience with good communication skills, including excellent written and verbal presentation skills. Analyse problems, detect root causes and resolve issues effectively using latest quality improvement tools and techniques. Excellent time management, planning, organisation and prioritisation skills. Position may require travel more »