1 to 25 of 54 Root Cause Analysis Jobs in Yorkshire

financial control and data governance requirements. Service operations & business continuity Lead incident, service request, problem and change management for production EPM applications. Coordinate triage, root-cause analysis, resolution and stakeholder communications for critical issues. Plan and assure operational readiness for month-end, quarter-end, year-end, budgeting … forecasting cycles. Maintain support rotas, on-call and escalation arrangements, and business continuity and recovery procedures. Manage problem root cause, to resolve recurring defects and aged items to agreed priorities and service targets. Application support, maintenance & release management Provide functional and technical oversight of OneStream and Oracle ...

portfolio. Proactively manage and resolve assigned integration incidents to restore service efficiently while meeting or exceeding Service Level Agreements. Perform troubleshooting, problem-solving, and root cause analysis for logged incidents. Monitor and act upon integration support alert notifications applied across the production service. Participate … Management Systems, ensuring knowledge bases are kept up to date. Contribute to continuous improvement by following ITIL processes, supporting release documentation and participating in Root Cause Analysis activities and Product User Groups. Undertake incident statistic reviews and issue prioritisation activities. Here’s what you’ll need ...

safe, reliable, compliant and manufactured to consistently high standards. Key Responsibilities Test and fault-find electronic PCBs, systems and assemblies Investigate defects and lead root-cause analysis and corrective actions Manage internal, supplier and customer non-conformances Conduct internal product, process and quality audits Support and maintain … test fixtures About You Experience in electronics testing, fault-finding or quality engineering Strong understanding of electronic circuits, PCBs and test equipment Experience with root-cause analysis and non-conformance management Knowledge of ISO 9001 and quality management systems Able to interpret technical drawings, schematics and engineering ...

Ability to work under defence programme constraints and documentation rigor. Effective communication and interpersonal skills. Analyse and manage multiple design related issues to identify root cause Make design changes on existing products and track them Write reports and present progress at project meetings and to clients Result oriented. … Strong knowledge of quality management systems and industry standards (e.g., AS9100, ISO 9001) - Strong knowledge of quality management systems and standards. - Proficient in root cause analysis and failure mode analysis techniques. - Excellent problem-solving and analytical skills. - Detail-oriented with a strong focus on team, quality ...

customers, ensuring all necessary communication is carried out, coordinating and aligning resources to allow timely resolution of incidents, driving out recurring problems at root cause, and enabling the safe and efficient delivery of change, while maintaining customer satisfaction across the delivery of these services. What You Will … timely manner, ensuring minimal business impact, initiating escalation procedures as appropriate, chairing post-incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database ...

only partly documented. You will bring structure to how work arrives, is triaged and is closed, so that engineers spend their time on root causes and a codified platform instead of firefighting. This is a hands‐on leadership role. You set the operating model, coach the team, and stay … Service Management, and protect engineering capacity by balancing reactive work against planned improvements. Incident, Problem & Change: Contribute technical expertise and solutions to incidents and root cause analysis, drive permanent fixes, and ensure TechOps changes follow standard change management. Team Leadership & Enablement: Lead, coach and develop 5+ TechOps ...

role sits at the more technical end of customer support. You’ll build deep product expertise and investigate complex issues that require more detailed analysis of things like system behaviour, configuration, data and integrations. You’ll work directly with customers as well as colleagues across Customer Success, Product … Technology, helping resolve issues, identify their root cause and use those insights to improve the experience for our customers. Key Responsibilities: Investigate and resolve complex product and usage issues across the customer lifecycle, from onboarding and configuration through to ongoing support and retention. Use SQL and database queries ...

field engineers to provide technical support and assist with the investigation and resolution of on-site issues. Ask targeted questions to quickly identify the root cause of customer issues. Provide remote technical support via telephone, email, or other communication channels, guiding customers through diagnostic and fault-finding procedures … with company policies, safety procedures, quality standards, and relevant legislation. Support the continuous improvement of product reliability by identifying recurring issues and contributing to root cause analysis and corrective actions. Provide technical feedback to Engineering and Product Development teams to support product improvements, reliability and future design ...

senior escalation point for all end user issues. Your key objectives: Driving our suppliers to mature our service models through ticket-based trend analysis, reporting and continual service improvement, with a focus on Customer satisfaction, efficiency, automation, and cost. Managing the IT service improvement initiatives, ensuring improvements are prioritised … user experience and supporting plans to make sure IT is easily accessible by improving ease of use. Reviewing ticket information; ticket-based trend analysis, reporting and continual service improvement. Ensuring the operational stability, performance, and resilience of the user-based platforms such as Desktop/Laptop/Tablets ...

Skills and Competencies Performance testing (e.g., JMeter, LoadRunner, or similar tools) Test automation and scripting (e.g., Python, Java, or equivalent) Analytical problem-solving and root cause analysis Defect tracking and requirements analysis Collaboration and effective communication in Agile teams Pearson Power Skills: Adaptability (Intermediate), Artificial Intelligence ...

SIEM Platforms MDM/UEM Platforms Cisco Duo Experience supporting both BAU operations and project-based delivery within complex enterprise environments. Strong troubleshooting and root-cause analysis skills across authentication, network connectivity and endpoint access issues. Experience working within Agile product teams and contributing to sprint-based ...

pipelines and operational tooling. Driving platform reliability through proactive monitoring, performance optimisation, capacity management and resilience testing. Investigating and resolving complex database incidents, conducting root cause analysis and implementing preventative measures. Establishing and maintaining database governance, security controls, backup, recovery and disaster recovery capabilities. Working closely with ...

cost efficiency, and speed. Implement automated testing, CI/CD patterns, and deployment best practices for Foundry-based data assets. Troubleshoot production issues, ensure root‐cause analysis, and drive long-term fixes. Translate ambiguous business requirements into scalable data engineering solutions. Support Foundry Workshop apps, dashboards ...

protection, mail filtering, intrusion detection Maintain security by monitoring our systems for potential vulnerabilities, identifying risks, and taking action to mitigate them Support the Root Cause Analysis process for significant issues Provide first point of contact for all IT Infrastructure related escalation Your Skills and Experience About ...

layer. The role is highly hands-on and combines data science, graph engineering, cybersecurity analytics, semantic modeling, and technical leadership to enable attack-path analysis, threat investigation, exposure prioritization, GraphRAG, and AI-assisted security operations. Key Responsibilities • Design the Security Knowledge Graph architecture, ontology, taxonomy, entity model, relationship model … responsible AI controls. Illustrative Use Cases • Attack-path discovery from internet-facing assets to critical applications or privileged identities. • Identity and privilege-risk analysis across users, service accounts, roles, entitlements, devices, applications, and cloud resources. • Threat-intelligence fusion linking indicators, malware, campaigns, threat actors, observed telemetry, vulnerabilities, and affected ...

environments, Active Directory and wider IT infrastructure. Act as a direct point of contact for customers, communicating technical issues and providing clear resolutions. Perform root cause analysis on recurring incidents, identifying opportunities to improve system reliability. Escalate complex technical issues to relevant internal teams while maintaining ownership ...

Desk Analysts, offering guidance and resolution oversight Lead the diagnosis and resolution of complex incidents, minimising user disruption Contribute to problem identification, investigation, and root cause analysis Maintain and improve knowledge articles and documentation Identify and support ServiceNow process improvements, including workflows and automation What … delivering timely resolution of complex issues Proven track record of identifying and delivering service and process improvements through proactive problem management and trend analysis Qualifications & Experience Essential Proven experience providing 2nd Line support within an IT Service Desk or operational support environment Experience working with IT Service Management tools ...

Deliver automation initiatives end-to-end, working with DevOps engineers and cross-functional stakeholders to standardize practices and improve efficiency. Troubleshoot environment issues, perform root cause analysis, and drive long-term stability and repeatability improvements. Produce comprehensive documentation including architecture diagrams, runbooks, automation scripts, and operational processes. ...

Terraform) Configure and maintain AWS services including compute, storage, networking, and managed services Monitor infrastructure health, availability, and performance; respond to incidents and perform root cause analysis Partner with application engineering and security teams to support system reliability and scalability Implement and maintain backup, disaster recovery ...

helping the team deliver against business objectives. Oversee releases and act as an escalation point for technical or operational issues. Support production incident management, root-cause analysis and preventative improvements. Engineering Quality & Technical Standards: Promote best practices across code quality, testing, security, maintainability and documentation. Oversee code … priorities and engineering resources. A solid understanding of modern software development practices, source control and release management. Experience working with SQL, including querying, data analysis and troubleshooting. Familiarity with Agile or iterative software delivery methodologies. An understanding of code quality, testing, technical debt and engineering governance. The ability ...

essential) What success looks like (first 3-6 months) You’ll become a go-to engineer for U2/Pick design decisions and root-cause analysis You’ll ship meaningful features while improving delivery confidence (testing + automation) You’ll standardise patterns for exposing UniVerse/UniData ...

insights. Purpose of the role: As Data Analytics and Insights Manager at interactive investor, you lead our Data Analytics and Insights team and own analysis, reporting, and analytics strategy across the business. You run our centralised centre of excellence for business intelligence, management information, and insight. Your team … Marketing, Customer Services, Operations, Compliance, and Legal. As a manager, you'll lead, mentor, and grow a team of Data Analysts, balancing hands-on analysis with strategy and leadership. It's a role that rewards pace and accuracy in equal measure, in a team where people pair on problems ...

incident response. Collaborate closely with BI, analysts, and architects to ensure datasets meet business requirements, SLAs, and reporting needs. Lead complex incident investigations and root‐cause analysis, driving remediation and prevention. Review and improve code, pipelines, and models to ensure quality, maintainability, and reuse. Translate requirements into … with reporting and analytics requirements. Data Quality & Testing: Implements automated validation, schema checks, and monitoring, and leads investigations into data quality issues to identify root causes and prevent recurrence. Architecture & Scalability: Makes informed design decisions across batch vs streaming and ETL vs ELT approaches, building reusable, scalable components that ...

security environments Coordinate technical teams, suppliers and stakeholders during major outages Chair incident bridge calls and drive rapid service restoration Produce PIRs, lead root cause analysis and drive Problem Management Improve service stability, reduce incident volumes and shorten MTTR Support Event Management activities including alert optimisation, event ...

support Administration of accounts in Active directory and Microsoft Exchange Liaise and work with external and internal technical contacts on incident resolution Support the Root Cause Analysis process for significant issues Proactively investigate trends in incidents Document known errors/fixes and process with SOPs Completion ...