15 of 15 Root Cause Analysis Jobs in Yorkshire

the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and More ❯

the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You’ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and More ❯

with cross-functional teams to define, design, and deliver high-quality solutions. (Optional) Contribute to UI development using React.js or Blazor for customer-facing applications. Troubleshoot production issues, perform root cause analysis, and drive continuous improvements. Recruiter Email: nitinsharma@thriveitsystems.com More ❯

and improve incident response. Collaboration & Knowledge Sharing: Work with engineers, product managers, and QA teams to optimise deployments and continuously improve the platform. Incident Management: Troubleshoot platform issues, conduct root cause analysis, and contribute to continuous improvement initiatives. Software Development: Contribute to application enhancements and resolve software-related issues. Write and maintain scalable, high-quality code primarily More ❯

monitoring, and logging using AWS CloudWatch, X-Ray, and IAM best practices. Collaborate with cross-functional teams to define, design, and deliver high-quality solutions. Troubleshoot production issues, perform root cause analysis, and drive continuous improvements. (Optional) Contribute to UI development using React.js or Blazor for customer-facing applications. Required Skills: Strong experience with .NET Core/ More ❯

with cross-functional teams to define, design, and deliver high-quality solutions. (Optional) Contribute to UI development using React.js or Blazor for customer-facing applications. Troubleshoot production issues, perform root cause analysis, and drive continuous improvements. More ❯

Participate in change management, patching rollouts, service improvements and SLA/quality assurance. Provide expert support for telephony and VoIP systems, business mobile networks, intercoms and associated connectivity. Perform root-cause analysis for recurring incidents and implement corrective/preventative measures. Monitor system health, performance and proactively identify vulnerabilities Liaise with vendors, escalate issues externally where necessary More ❯

Process Improvement Act as point of escalation for Problem Analysts Work closely with Service Desk, Incident Management, Change Management & Configuration Management teams Coordinate analysts’ time for proactive and reactive analysis Track Requests for Change (RFCs) initiated by Problem Management Estimate cost and impact of proposed solutions Key Skills & Competencies Strong background in Problem Management , Incident Management , Change Management , and … ITSM Solid understanding of Root Cause Analysis (RCA) and statistical/analytical methods Experience collaborating across multiple technical teams Strong communication & presentation skills 10–12 years overall ITSM exposure preferred ITIL V3/2011 Foundation or Intermediate certification Mandatory: Program Management experience Ability to manage vendors, stakeholders, and customer-facing situations More ❯

investigation through to work around or resolution, always keeping the customer informed of progress. Investigate, analyse and problem solve problems using SQL and other diagnostic tools and methodologies. Conduct root cause analysis on identified problems and investigate potential permanent fixes. Provide input to knowledge base documentation based on support ticket trends and issues. Make recommendations for best More ❯

and identity-based risk management. Partner with security leadership to ensure compliance with audit, regulatory, and governance requirements. Serve as enterprise escalation point for identity-related issues and lead root cause analysis for critical incidents. Establish technical standards, governance policies, and best practices for Entra and multi-cloud IAM usage (AWS IAM, GCP IAM). Collaborate with More ❯

the willingness to do well and receive brilliant career development opportunities, this could be the perfect role for you. Essential Requirements: As this is a technical support role, good root-cause analysis skills are a must. Much of the job will involve talking to customers and suppliers over the phone – you must have good English-speaking skills More ❯

the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯

the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯

the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out root cause analysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯

professionals Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications, and end-user support Ensure timely resolution of incidents and problems. Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service More ❯