1 to 25 of 71 Root Cause Analysis Jobs in Yorkshire

stability, availability and performance of business-critical platforms including Salesforce, Genesys, MuleSoft, GoAnywhere and Sumo Logic. You'll investigate complex technical issues, drive root cause analysis and improve service reliability. You'll make a visible impact, influence platform evolution and help shape what comes next. There … business platforms running smoothly through proactive monitoring and technical support Diagnose and resolve complex issues across applications, APIs, integrations and contact centre technologies Drive root cause analysis and problem management to reduce repeat incidents and improve resilience Collaborate with engineering teams to manage defects and deliver lasting ...

Patching and package upgrades, Secret rotations, certificate renewals and infrastructure upgrades Contribute to the management and resolution of complex L2/L3 incidents Conduct root cause analysis and post-incident investigations Maintain and update runbooks and operational documentation Participate in an on-call rota, including … environment, including incident triage, technical investigation, remediation and post-incident review. Experience implementing and deploying production changes in business-critical environments. Strong troubleshooting and root-cause analysis skills across application, infrastructure and cloud platforms. Experience with monitoring and observability tooling (e.g. Azure Monitor, Application Insights, Grafana, Datadog ...

with security standards and evolving threat landscapes. Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service … major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations. Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

usable and aligned to stakeholder requirements. Using Power BI to create compelling, high-quality visualisations and self-service reporting products. Diagnosing business issues through root cause analysis, performance investigation and structured analytical thinking. Developing scenario models, forecasts and expected outcomes to support strategic and operational decisions. Translating … reporting solutions. Ability to design, build, test and iterate reports to ensure accuracy, quality and practical business use. Strong business problem-solving skills, including root cause analysis and structured analytical thinking. Commercial awareness and the ability to link insight to business outcomes, benefits and performance improvement. Experience ...

across the Card Factory Group, ensuring incidents, service requests and problems are resolved within agreed service levels. You'll investigate complex application issues, perform root cause analysis and implement long-term solutions that improve service stability and minimise disruption to the business. You'll maintain the availability … systems such as SAP S/4HANA, Microsoft Dynamics AX and other integrated business applications. Strong troubleshooting and problem-solving skills, with experience performing root cause analysis and managing complex application incidents. Familiarity with integration technologies and platforms including Boomi, SSIS, EDI, APIs and Microsoft Azure services. ...

Dynatrace ArchitectureCollaborate with Application and Infrastructure TeamsDesign Scalable and Resilient Monitoring SolutionsDeploy and Configure Dynatrace Across Diverse EnvironmentsIntegrate Dynatrace with Existing Systems and ApplicationsConduct Root Cause Analysis and Performance OptimizationDocument Architecture, Configurations, and Troubleshooting ProceduresDeliver Training and Enablement SessionsEnsure Compliance with Security and Governance StandardsSupport Continuous Improvement … Dynatrace-related issues. Research and troubleshoot with support from SMEs as neededCollaborate with development, operations, and support teams to resolve performance issues. Conduct root cause analysis for performance problems and recommend solutions. Optimization and Best Practices: Develop and implement best practices for effective use of Dynatrace. Optimize ...

customers, ensuring all necessary communication is carried out, coordinating and aligning resources to allow timely resolution of incidents, driving out recurring problems at root cause, and enabling the safe and efficient delivery of change, while maintaining customer satisfaction across the delivery of these services. Facilitate the recovery … timely manner, ensuring minimal business impact, initiating escalation procedures as appropriate, chairing post-incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database ...

Discover Technology & Change at Vanquis: Job Board | Dayforce Jobs How you’ll make an impact: Own Level 2 incidents from diagnosis through resolution and root cause analysis. Business‐critical services recover quickly and repeat issues are reduced. Troubleshoot issues across Salesforce, MuleSoft APIs, GoAnywhere MFT workflows and Genesys … with clear technical evidence. Use logs, transaction traces, API payloads and Sumo Logic dashboards to investigate failures and performance issues. The team can identify root causes across application, integration and data layers. Manage incidents, problems, changes, defects and technical backlog items through ITSM tooling and Azure DevOps. Work ...

desktops, laptops, business applications (ERP, MES), infrastructure and network. This includes triaging, escalating and resolving tickets Spot recurring issues, look at trends and lead root cause fixes to cut ticket volumes Lead, coach and develop the UK and France support teams, and build a collaborative culture across sites … party providers and vendor escalations against their SLAs Work on major incidents: troubleshoot, coordinate the response, keep stakeholders updated and make sure a full root cause analysis is completed Produce regular service reports and use the data to improve the service Manage purchasing of end-user ...

Engineering, Production, and Purchasing. The primary responsibilities include: Quality Assurance: Raise, investigate, and manage internal, supplier, and customer non-conformance reports. Lead or support root-cause investigations using methods such as 5 Whys and fishbone analysis. Collaborate with various departments to agree on corrective and preventive actions, monitoring … practical electronics engineer or an experienced technician who is methodical, quality-focused, and eager to tackle challenges from initial fault identification through to root-cause analysis and corrective action. Key Skills and Qualifications: Proven experience in electronics testing, quality assurance, or a similar role. Strong analytical skills ...

systems can support current and future workloads. Incident Response & Troubleshooting Respond swiftly to production incidents, ensuring minimal downtime and quick restoration of services. Perform root cause analysis and postmortems, implementing lessons learned to prevent recurrence. Monitoring, Alerting & Observability Contribute to the design and implementation of effective monitoring ...

Support infrastructure deployments using CloudFormation Manage storage infrastructure using S3, including life cycle policies and access controls Participate in incident response, troubleshooting, and root cause analysis Follow and support security standards, change management, and release governance processes Contribute to sprint planning, refinement, and other agile ceremonies Support ...

teams to improve system reliability and deployment automation. • Build and maintain CI/CD pipelines using Jenkins or similar tools. • Troubleshoot production issues, conduct root cause analysis, and implement preventive measures. • Automate operational tasks using Python or other scripting languages. • Contribute to observability and monitoring improvements using ...

Observability, Support & Reliability Support monitoring, alerting, and operational dashboards across platform services. Troubleshoot and resolve infrastructure, cloud, and platform issues. Participate in incident response, root-cause analysis, and service improvement activities. Help to improve platform reliability, resilience, and operational performance. Maintain technical documentation and operational procedures. Support ...

compliance – ensuring the team follows Bank security controls, and change, operational, and release management policies. Incident and problem management – point of escalation, leading root-cause analysis, co-ordinating responses, and improving reliability. Communication – cross-functional team support, and translating technical concepts for stakeholders, project teams, and senior … region/service failover planning. Automation and infrastructure as code – API, CLI, CI/CD pipelines, and resource manager (Terraform). Cost management and analysis – budgets, usage reports, tagging strategies, and cost governance. Role Requirements Proven experience in managing and leading an OCI engineering platform team (circa 6 people ...

pipelines and operational tooling. Driving platform reliability through proactive monitoring, performance optimisation, capacity management and resilience testing. Investigating and resolving complex database incidents, conducting root cause analysis and implementing preventative measures. Establishing and maintaining database governance, security controls, backup, recovery and disaster recovery capabilities. Working closely with ...

Terraform or equivalent IaC tools. Experience using API gateways, reverse proxies, or service mesh technologies. Soft Skills Analytical thinker with strong debugging and root-cause analysis abilities. Clear communication skills with the ability to collaborate across engineering, security, and operations teams. Ownership mindset, with a security-first ...

Terraform or equivalent IaC tools. Experience using API gateways, reverse proxies, or service mesh technologies. Soft Skills Analytical thinker with strong debugging and root-cause analysis abilities. Clear communication skills with the ability to collaborate across engineering, security, and operations teams. Ownership mindset, with a security-first ...

Terraform) Configure and maintain AWS services including compute, storage, networking, and managed services Monitor infrastructure health, availability, and performance; respond to incidents and perform root cause analysis Partner with application engineering and security teams to support system reliability and scalability Implement and maintain backup, disaster recovery ...

files, APIs, and event-driven feeds), while keeping analytics outcomes central Acting as the escalation point for production analytics data assets, supporting issue resolution, root cause analysis, and continuous improvement Supporting recruitment, onboarding, and ongoing development of analytics and data engineers Helping drive a data-first culture ...

cost efficiency, and speed. Implement automated testing, CI/CD patterns, and deployment best practices for Foundry-based data assets. Troubleshoot production issues, ensure root‐cause analysis, and drive long-term fixes. Translate ambiguous business requirements into scalable data engineering solutions. Support Foundry Workshop apps, dashboards ...

each interaction and to all aspects of their work. About the Role The Senior Security Operations Analyst is responsible for the continuous monitoring and analysis of data, alerts and reports to ensure timely and proactive escalation of potential events/items of interest. The role will include access control … endpoint, and log‐based activity to identify attacks, unauthorised use, and suspicious activity Participate in continuous threat hunting activities, leveraging threat intelligence, and proactive analysis to identify suspicious activity, emerging threats, and attack trends. Collaborate with stakeholders to investigate and remediate identified risks in a timely manner Research emerging ...

Agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives. Support CI/CD deployments using Azure DevOps and Git repositories. Perform troubleshooting, root cause analysis, and production support activities. Produce technical design documentation and contribute to solution design discussions. Required Skills Technical Microsoft Dynamics ...

Deliver automation initiatives end-to-end, working with DevOps engineers and cross-functional stakeholders to standardize practices and improve efficiency. Troubleshoot environment issues, perform root cause analysis, and drive long-term stability and repeatability improvements. Produce comprehensive documentation including architecture diagrams, runbooks, automation scripts, and operational processes. ...

delivery teams to successfully deliver complex platform initiatives. Ensure platform performance, availability and security through monitoring, optimisation and proactive issue resolution. Lead troubleshooting, root-cause analysis and continuous improvement activities. Embed security, governance and data management best practices across the platform. Optimise platform usage and cloud costs ...