Jobs 1 to 15 of 27

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: 2 days ago

Business Analysts x 2 for Kent location

Kent -
Claremont Consulting Limited
BUSINESS ANALYSTS FOR KENT ********** BUSINESS ANALYSTS FOR KENT ***** ***** BUSINESS ANALYSTS FOR KENT ********** BUSINESS ANALYSTS FOR KENT ***** My client is undergoing a huge IT transformation and is, as a result, looking for two excellent Business Analysts to join its expanding IT department. The successful candidates will be responsible for..... - Requirement gathering. -...
Salary: Excellent salary and benefits
Posted: Yesterday

IT Support Technician

Haywards Heath -
Fixed Recruitment
Monitor and resolve requests according to Service Level Agreements (SLA) Log and manage issues with 3rd parties, ensuring service levels and user updates are maintained... Root cause analysis - identifying underlying root causes for recurring issues... Knowledge of MS Office 2010 and Windows 7... Knowledge of latest MS Office suite. Knowledge...
Salary: £21218 per annum + Excellent Benefits
Posted: 17 days ago

Contract Support Engineer - 2nd/3rd Line - Hampshire

Southampton, Hampshire -
Spectrum IT Recruitment (South) Ltd
Microsoft Exchange 2010. Remote Desktop Services - Windows 2008 R2. WAN/LAN. Active Directory, User Account Admin, Security, DNS (internal and public), DHCP, General Networking, Wireless, Mobile phones/smartphones, Remote Access, P2P VPNs... Microsoft Windows Desktop XP - 8, Server 2003 - 2012. Firewall Configuration / Network Security. Help Desk software (ideally Vivantio) Microsoft...
Rate: £100 - £150 per day
Posted: 3 days ago

2nd Line Support Engineer - Southampton - £25,000 to £29,000

Southampton, Hampshire -
Spectrum IT Recruitment (South) Ltd
You will be supporting a Microsoft based infrastructure (Server 2008 & 2012) along with desktop systems (Windows, XP, 7 & 8) and generally networking... You will have an in-depth knowledge of Windows desktop systems (XP, 7 & 8) along with a good level of knowledge of Server systems (Server 2008, 2012) including...
Salary: £25000 - £29000 per annum + benefits
Posted: 4 days ago

3x IT Support Analysts - Data Centre, Portsmouth

Portsmouth -
Computer Futures
Contributing to problem management and conduct root cause analysis for problem cases using a structured problem solving methodology... Key requirements; University degree in Computer Science, Engineering, or other technical field, or Business Administration... Strong knowledge supporting Cisco UCS and/or Nexus products. Experience diagnosing and supporting Cisco (Core Networking & Storage)...
Salary: £40000 - £45000 per annum + competitive
Posted: Yesterday

Service Desk Analyst

Surrey -
Venn Group - UK
In order to be successful you will be a Microsoft Qualified (MCP) professional, with experience gained within a 1st or 2nd line support environment. You will be experienced in using ticketing systems, be able to resolve VPN issues and be proficient within Microsoft Exchange... - Take responsibility and ownership for root...
Rate: 30000 Per Annum
Posted: 21 days ago

Business Analyst / Release Analyst (x2); £50-65K

Milton Keynes, Buckinghamshire -
Brimstone Consulting
Second, business analysis relating to process and technical improvements... Qualifications Competencies: - Data Analysis - Business Analysis - Process Analysis - Strong Verbal and Written communication - Reliable - Detail Focused - Strong Team Player Essential- - ITIL V3 Qualifications and Experience essential - Experience of Release and Deployment Processes - Crystal Reports - COGNOS Reporting - Business/Process Analysis Desirable but...
Posted: 2 days ago

Oracle Developer, Oracle Forms 11g, Oracle SQL, PL/SQL

Slough, Berkshire -
Latcom Ltd
Job Role This is an opportunity to get involved with the development of complex Oracle based systems in a fast paced environment and be responsible for producing software to the QMS in a skilled manner consistent with customer satisfaction. The main purpose of the role is to look at root...
Salary: From £38,000 to £45,000 per annum + Benefits
Posted: Yesterday

3x Data Centre Analysts - Portsmouth, £45,000

Portsmouth -
Computer Futures
Job Title - Data Centre Analysts. Location - Portsmouth... Computer Futures are seeking three Data Centre Analysts for a Portsmouth based client. The successful candidates will be providing advanced diagnosis and expert operational support for service desk, infrastructure hardware and applications. You will be an influential figure within a well-established team,...
Salary: £40000 - £45000 per annum + competitive
Posted: Yesterday

IT Systems Specialist (CISCO)

Reading -
Essential Functions of the IT Systems Specialist (CISCO) - Analyse and resolve problems in accordance with service level agreements, escalating when necessary... - Perform root-cause analysis, doing what is necessary to prevent problems from recurring... - Troubleshoot MS Office, Windows XP/7, TCP/IP, Internet utilities, and various other software applications... Education...
Salary: Competitive
Posted: 15 days ago

Service Delivery Manager

High Wycombe, Buckinghamshire -
Global Technology Solutions Ltd
Security Clearance is an Advantage! Skill set (technologies/qualifications required)?Proven experience within an IT Service Management role... *ITIL certified. SC Clearance is an advantage. Good software knowledge of MS Word, Excel and PowerPoint, MS Project. Purpose of the role for a Service Delivery Manager... KEY RESPONSIBILITIES for a Service...
Salary: £30000 - £33000 per annum
Posted: 8 hours ago

Configuration Analyst - ClearCase

Fareham, Hampshire -
Executive Recruitment Services (ERS)
Implement change management and document baselining processes... * Plan and perform regular CM audits - where non-compliances are found, address these and perform root-cause analysis to ensure they do not re-occur. * Gather, aggregate and publish CM process performance metrics... Due to the position being within the Government industry you...
Salary: £35000 - £42000 per annum
Posted: Yesterday

Technical Infrastructure Architect (Middleware) - Berkshire

Bracknell, Berkshire -
Evolution Recruitment Solutions
You will lead the Middleware Architecture Team and also advise on technical solutions for the organisation from a Middleware stand point... Working closely with Service Desk management, assist in developing, implementing and enhancing best in class policies, procedures for technology systems support. Assist with Root Cause Analysis (RCA) relating to...
Salary: Competitve Salary & Excellent benefits package
Posted: 3 days ago

3rd Line Technical Support Engineer

Berkshire -
Jonothan Bosworth
TECHNICAL SKILLS: Minimum CCA in XenDesktop 5 and/or XenApp 6.5 Use of troubleshooting tools such as Resource Monitor, Process Monitor, Citrix EdgeSight, Microsoft SCOM, Wireshark... ESSENTIAL KNOWLEDGE: Microsoft Windows Server 2003, 2008, 2008 R2. Microsoft Windows XP, 7. Citrix XenApp 4.x/5.x/6.x. Citrix XenDesktop...
Salary: From £45,000 to £55,000 per annum
Posted: 5 days ago