Jobs 1 to 15 of 39

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: 3 days ago

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Rate: market rates
Posted: 2 days ago

Problem Manager - Maidenhead, Berkshire

Maidenhead, Berkshire -
EarthStream Global
Essential Skills: Demonstrable track record of working as an Senior IT Problem manager within a large and complex blue chip organisation; experience working as a Problem Manager with expert knowledge across data centre technologies such as: Windows / UNIX, RDBMS and storage; proven experience working in a pure Problem Management role...
Salary: From £55,000 to £65,000 per annum
Posted: 6 days ago

Business Analysts x 2 for Kent location

Kent -
Claremont Consulting Limited
BUSINESS ANALYSTS FOR KENT ********** BUSINESS ANALYSTS FOR KENT ***** ***** BUSINESS ANALYSTS FOR KENT ********** BUSINESS ANALYSTS FOR KENT ***** My client is undergoing a huge IT transformation and is, as a result, looking for two excellent Business Analysts to join its expanding IT department. The successful candidates will be responsible for..... - Requirement gathering. -...
Salary: Excellent salary and benefits
Posted: 24 days ago

Escalation Manager

Bracknell, Berkshire -
Lorien Resourcing
Role: SC Cleared Escalation Manager based in Bracknell, Berkshire... The team work to an ITIL v3 (ISO/IEC 20000) framework and require a suitably skilled Escalation Manager... As an SC Cleared Escalation Manager your main responsibilities will involve: The Escalation Manager is responsible for assessing the business impact and taking...
Salary: Competitive
Posted: 3 days ago

Escalation Manager (SC/DV Cleared )

Berkshire -
LA International
MUST BE SECURITY CLEARED, OR WILLING TO UNDER GO THE PROCESS... They will engage across all areas within Service Operations to ensure the appropriate focus and technical resource is available to restore service within SLA to our customer... * Chairing post incident reviews - working closely with Problem Management to aid Root...
Posted: 2 days ago

Technical Support / Implementation Analyst - Software Solutions Group

Abingdon, Oxfordshire -
Go Partnership.
Root cause analysis... The ideal candidate will have a proven track record of working within a 2nd and 3rd line support team with experience in Microsoft product technologies - specifically from the following technologies upwards, SQL server 2005, .Net 4, IIS7 and Microsoft Office 2010... Proven analytical skills and systematic problem...
Salary: From £25,000 to £26,000 per annum + Pension,Healthcare,25 days holiday
Posted: 3 days ago

Problem Analyst

Buckinghamshire -
ComputaCenter
A new and exciting opportunity has arisen at a client site in Milton Keynes to join the ever expanding Problem Management Team... Proactively identify and mange the resolution of recurring problems through effective trending and root cause analysis... Document recommendations for any Service Improvement Plan for the client or Computacenter.....
Salary: Competitive
Posted: 19 days ago

3rd Line Infrastructure Specialist - High Wycombe

High Wycombe, Buckinghamshire -
Allied Worldwide
Windows 2008 / 2012 configuration, administration - Active Directory Configuration, administration - Exchange 2010 / 2013 configuration, administration - Hyper-V configuration, administration, management - SCCM, SCOM 2010, 2012 configuration, administration - VMware administration - SQL server configuration, administration - SharePoint server administration - NAS storage - NetApp/Dell/HP administration - Proficiency in SQL developer; familiarity with MySQL, Oracle, Microsoft SQL...
Posted: 25 days ago

2nd Line Support Engineer - Southampton - £25,000 to £29,000

Southampton -
Spectrum IT
You will be supporting a Microsoft based infrastructure (Server 2008 & 2012) along with desktop systems (Windows, XP, 7 & 8) and generally networking... You will have an in-depth knowledge of Windows desktop systems (XP, 7 & 8) along with a good level of knowledge of Server systems (Server 2008, 2012) including...
Salary: £25000 - £29000 per annum + benefits
Posted: 18 days ago

Technical Service Manager

Bracknell, Berkshire -
Vodafone
Ensure that our partners follow the incident management process and ensure incidents are managed within SLAs... - Ensure that the Partners are involved in the Problem Management process and the Quality of the proposed solution is of the High Quality required to ensure that root cause is identified and any remedial...
Posted: 5 days ago

Business Analyst / Release Analyst (x2); £50-65K

Milton Keynes, Buckinghamshire -
Brimstone Consulting
Second, business analysis relating to process and technical improvements... Qualifications Competencies: - Data Analysis - Business Analysis - Process Analysis - Strong Verbal and Written communication - Reliable - Detail Focused - Strong Team Player Essential- - ITIL V3 Qualifications and Experience essential - Experience of Release and Deployment Processes - Crystal Reports - COGNOS Reporting - Business/Process Analysis Desirable but...
Posted: 3 days ago

Unified - 3rd Line Analyst

Buckinghamshire -
ComputaCenter
Virtualisation (VMware or Hyper V) Technical understanding of Citrix XenApp and XenDesktop technologies. Networking, including DNS, DHCP, Symantec, Websense, Threat Management Gateway 2010... Microsoft Exchange(2003/2007onwards) Applicants must have the ability to undertake Security Clearance (SC) Skills Desired: ITIL Foundation... MCSA, Hyper V, VCP... CCNA/ CCNP. Experience of Remedy.
Salary: Competitive
Posted: 27 days ago

Performance Analyst - Ashford Common

Sunbury-on-thames, Middlesex -
Thames Water Utilities Limited
You would be liaising between teams to understand detailed root cause analysis required to understand trends in performance. This insight is essential to enabling better customer service and ensuring continuous improvement.What makes this role unique?This is an excellent opportunity for a Performance Analyst to be a part of...
Posted: 2 days ago

Performance Analyst - Darenth

Dartford, Kent -
Thames Water Utilities Limited
You would be liaising between teams to understand detailed root cause analysis required to understand trends in performance. This insight is essential to enabling better customer service and ensuring continuous improvement.What makes this role unique?This is an excellent opportunity for a Performance Analyst to be a part of...
Posted: 2 days ago