Jobs 1 to 15 of 22

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: 5 hours ago

Business Analysts x 2 for Kent location

Kent -
Claremont Consulting Limited
BUSINESS ANALYSTS FOR KENT ********** BUSINESS ANALYSTS FOR KENT ***** ***** BUSINESS ANALYSTS FOR KENT ********** BUSINESS ANALYSTS FOR KENT ***** My client is undergoing a huge IT transformation and is, as a result, looking for two excellent Business Analysts to join its expanding IT department. The successful candidates will be responsible for..... - Requirement gathering. -...
Salary: Excellent salary and benefits
Posted: 6 days ago

IT Support Technician

Haywards Heath -
Fixed Recruitment
Monitor and resolve requests according to Service Level Agreements (SLA) Log and manage issues with 3rd parties, ensuring service levels and user updates are maintained... Root cause analysis - identifying underlying root causes for recurring issues... Knowledge of MS Office 2010 and Windows 7... Knowledge of latest MS Office suite. Knowledge...
Salary: £21218 per annum + Excellent Benefits
Posted: 15 days ago

Problem Manager

Reading, Berkshire -
Resource Solutions - Visa
Matrix management of resolver groups during the problem life cycle. Facilitate problem workshops performing root cause analysis... Utilises knowledge of best practice and understands how the problem management capability integrates with other capabilities... Manages and nominates known errors for permanent fix using risk assessment and commercial awareness as justification... Provides...
Salary: Competitive + Benefits
Posted: 5 days ago

Infrastructure Support Analyst

Milton Keynes, Buckinghamshire -
Big Red Recruitment
The systems used are predominantly Microsoft (Exchange 2003, SQL Server 2000/2005) with applications delivered via Citrix across a multi-site infrastructure estate... The role also would include project work including new implementations, upgrades and root cause analysis. You will have acquired a good degree in IT and be enthusiastic...
Salary: £27500 per annum + £2500 on call + benefits
Posted: 5 days ago

Contract Support Engineer - 2nd/3rd Line - Hampshire

Southampton, Hampshire -
Spectrum IT Recruitment (South) Ltd
Microsoft Exchange 2010. Remote Desktop Services - Windows 2008 R2. WAN/LAN. Active Directory, User Account Admin, Security, DNS (internal and public), DHCP, General Networking, Wireless, Mobile phones/smartphones, Remote Access, P2P VPNs... Microsoft Windows Desktop XP - 8, Server 2003 - 2012. Firewall Configuration / Network Security. Help Desk software (ideally Vivantio) Microsoft...
Rate: £100 - £150 per day
Posted: Yesterday

2nd Line Support Engineer - Southampton - £25,000 to £29,000

Southampton, Hampshire -
Spectrum IT Recruitment (South) Ltd
You will be supporting a Microsoft based infrastructure (Server 2008 & 2012) along with desktop systems (Windows, XP, 7 & 8) and generally networking... You will have an in-depth knowledge of Windows desktop systems (XP, 7 & 8) along with a good level of knowledge of Server systems (Server 2008, 2012) including...
Salary: £25000 - £29000 per annum + benefits
Posted: 2 days ago

Service Desk Analyst

Surrey -
Venn Group - UK
In order to be successful you will be a Microsoft Qualified (MCP) professional, with experience gained within a 1st or 2nd line support environment. You will be experienced in using ticketing systems, be able to resolve VPN issues and be proficient within Microsoft Exchange... - Take responsibility and ownership for root...
Rate: 30000 Per Annum
Posted: 19 days ago

IT Systems Specialist (CISCO)

Reading -
Websense
Essential Functions of the IT Systems Specialist (CISCO) - Analyse and resolve problems in accordance with service level agreements, escalating when necessary... - Perform root-cause analysis, doing what is necessary to prevent problems from recurring... - Troubleshoot MS Office, Windows XP/7, TCP/IP, Internet utilities, and various other software applications... Education...
Salary: Competitive
Posted: 13 days ago

Technical Infrastructure Architect (Middleware) - Berkshire

Bracknell, Berkshire -
Evolution Recruitment Solutions
You will lead the Middleware Architecture Team and also advise on technical solutions for the organisation from a Middleware stand point... Working closely with Service Desk management, assist in developing, implementing and enhancing best in class policies, procedures for technology systems support. Assist with Root Cause Analysis (RCA) relating to...
Salary: Competitve Salary & Excellent benefits package
Posted: Yesterday

3rd Line Technical Support Engineer

Berkshire -
Jonothan Bosworth
TECHNICAL SKILLS: Minimum CCA in XenDesktop 5 and/or XenApp 6.5 Use of troubleshooting tools such as Resource Monitor, Process Monitor, Citrix EdgeSight, Microsoft SCOM, Wireshark... ESSENTIAL KNOWLEDGE: Microsoft Windows Server 2003, 2008, 2008 R2. Microsoft Windows XP, 7. Citrix XenApp 4.x/5.x/6.x. Citrix XenDesktop...
Salary: From £45,000 to £55,000 per annum
Posted: 3 days ago

Oracle Applications Consultant - OIM, OAM, OEM

Havant, Hampshire -
Executive Recruitment Services (ERS)
Oracle Applications Consultant Required Skills: * Experience designing, implementing, and supporting complex IT environments. * Proven expertise in Oracle OIM / OAM installation, configuration, integration, and support... Desired Skills: * Experience of implementing and supporting Oracle SOA Suite in a Linux environment, ideally with exposure to Transportation Management modules. * Experience of patching, cloning, and...
Rate: £45 - £55 per hour
Posted: 5 days ago

2nd Line Line Support / Desktop Support - Windows 7 / Mac OSX / AD

Sutton, Surrey -
Reed Business Information Ltd
Very strong Windows 7 OS support and administration - Strong Active Directory experience (GPO, DNS, DHCP, DFS) - Mac OSX desktop and server support within a corporate environment - Cisco VPN and remote access experience - Advanced network troubleshooting - Microsoft Office suite experience - Experience in supporting HP printers - Strong written & verbal communication skills with...
Salary: From £25,000 to £30,000 per annum + 29 days holiday + share op's + pen
Posted: 9 days ago

Vm Ware Systems Support

Havant, Hampshire -
Sanderson
You are ideally a holder of vendor certifications such as vCP, MCITP, RHCE and it will be an advantage if you also have some knowledge of other virtualisation systems such as Oracle Virtual Box, VMware Workstation, and Hyper-V plus knowledge of HO Storage technologies such as 3PAR and P9500.
Salary: £50000 - £65000 per annum
Posted: Yesterday

Network Engineer

Kent -
Venn Group - UK
The successful candidate will need experience with the following: - Structured cabling, routers, switches (layer 2 and 3), terminal servers, security appliances/firewalls, LANs and WAN. - TCP/IP and their associated principles: DNS, DHCP, routing, network addressing and NAT. - VOIP, unified communications and video conferencing. - Cisco and HP networking equipment. - Prior...
Salary: 21000-25000 Per Annum
Posted: 19 days ago