to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality interface between systems support and its customers, ensuring customers feel assured they will be helped. Have … and demonstrable supportive team player. Provide support on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via MicrosoftSCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the Service Desk More ❯
Epsom, England, United Kingdom Hybrid / WFH Options
Toyota Financial Services (UK) PLC
Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD'S SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability Management MicrosoftSystemCenterConfigurationManager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems … way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Experience working with and adhering to procedures Strong documentation skills Prides themselves on being reliable, punctual and creating an environment in which people … with ITSM systems such as Freshservice, TOPdesk, ServiceNow or similar Desirable Skills Experience supporting end users across a variety of locations Experience of working in a Financial Services environment SCCM OS and application packaging and deployment Group Policy creation and maintenance Collaboration Tools systems support Remote access administration and support; Palo Alto Global Protect Experience creating Windows images using SCCMMore ❯
support server and client operating systems (Windows). Support the use of technology in the classroom (e.g., Microsoft Teams, SharePoint). Maintain secure and effective network infrastructure (e.g., VMWare, SCCM, Intune). Uphold safeguarding, data protection, and cybersecurity best practices in all IT operations. Participate in an out-of-hours rota for key school events and on-call support. What … Proven exceptional customer service and interpersonal skills. Strong technical documentation and communication abilities. Demonstrated experience with: Microsoft 365 and Teams administration Azure and on-prem Active Directory, Group Policies SCCM, Intune, Autopilot Windows Server and desktop OS VMWare virtualization Data and cybersecurity protocols Fluent written and spoken English. A proactive, flexible mindset with a commitment to continuous learning. Why apply More ❯
rapidly growing business with scope for career development Help shape and steer our infrastructure as we expand Exposure to a large variety of solutions such as Microsoft Azure, NetApp, SCCM, VMWare vSphere Take part in project led work, with the opportunity to lead elements of the project Maintain infrastructure information and documentation for the team QUALIFICATIONS, EXPERIENCE, & SKILLS: Essential Knowledge More ❯
Epsom, England, United Kingdom Hybrid / WFH Options
Toyota Financial Services, KINTO and KINTO JOIN
What you’ll get to own: Technical support for systems including Windows 11, Microsoft AD, Palo Alto Global Protect, Office 365, SharePoint, Teams, MFDs, SAP Concur, ePDQ, Crowdstrike, Qualys, SCCM, InTune, banking systems, CRM/POS, Windows Server, Contact Centre solutions, ITSM systems, and Power Apps. Key Experience & Skills: Essential Skills: 5+ years' experience in Service Desk support, preferably in … a busy environment. Knowledge of ITIL framework and practical application. Strong troubleshooting skills and experience with Windows 11, Office 365, SCCM, Active Directory, and remote support tools. Excellent documentation, customer service, communication, and interpersonal skills. Proven ability to work independently, prioritize, and manage deadlines. Experience with ITSM systems such as Freshservice, TOPdesk, ServiceNow, or similar. Desirable Skills: Experience supporting end … users across multiple locations and in Financial Services. Skills in SCCM OS/application packaging, Group Policy, vulnerability management, Power Apps, and automation of Service Desk processes. ITIL 4 Foundation and Service Desk Analyst certifications preferred. At Toyota Financial Services, we offer a range of benefits including hybrid working, car schemes, pension, private healthcare, wellbeing programs, and more, along with More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Azure Storage services (Blob, File, Table), Disks and Volumes, Containers Virtualisation - Hyper-V, Windows Server Containers, KVM, AVD, VMs and Service Extend Support Machines Additional Knowledge Management Tools - MicrosoftSCCM, Windows Admin Center, SCOM Monitoring - SCOM, WAC, Windows Network, Azure Log analytical Workspace, Sentinel Workspace, Event Logs and Kusto Queries Skills Ability to work under own initiative Ability to follow More ❯
Woking, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
services (Blob, File, Table), Disks and Volumes, Containers - ESSENTIAL Virtualisation – Hyper-V, Windows Server Containers, KVM, AVD, VMs and Service Extend Support Machines - ESSENTIAL Other Requirements Management Tools – MicrosoftSCCM, Windows Admin Center, SCOM - DESIRABLE Monitoring – SCOM, WAC, Windows Network, Azure Log analytical Workspace, Sentinel Workspace, Event Logs and Kusto Queries - DESIRABLE CORE COMPETENCIES & SKILLS Ability to work under own More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
services (Blob, File, Table), Disks and Volumes, Containers - ESSENTIAL Virtualisation – Hyper-V, Windows Server Containers, KVM, AVD, VMs and Service Extend Support Machines - ESSENTIAL Other Requirements Management Tools – MicrosoftSCCM, Windows Admin Center, SCOM - DESIRABLE Monitoring – SCOM, WAC, Windows Network, Azure Log analytical Workspace, Sentinel Workspace, Event Logs and Kusto Queries - DESIRABLE CORE COMPETENCIES & SKILLS Ability to work under own More ❯
O365, Active Directory An understanding of mobile technologies and developments (iOS, Android) An understanding of virtual and remote service technologies Knowledge of configuration and deployment tools e.g. Zenworks, SCCM At least two years' experience of working on an IT Service Desk or similar technical support environment Experience of operating within Service Level Agreements and following working policies and standard operating … O365, Active Directory An understanding of mobile technologies and developments (iOS, Android) An understanding of virtual and remote service technologies Knowledge of configuration and deployment tools e.g. Zenworks, SCCM At least two years' experience of working on an IT Service Desk or similar technical support environment Experience of operating within Service Level Agreements and following working policies and standard operating More ❯