IT Support Technician
Bedford, Bedfordshire, England, United Kingdom
DMS Computer Recruitment
effectively resolving client issues, queries or incidents. • Utilise various platforms to respond, handle, and escalate issues. • You will have a ‘hands-on’ problem-solving approach, solving problems within strict SLA time frames. • Take ownership of incidents assigned to you and manage them through to resolution. • Ensuring SLAs are met: time to respond, time to resolve and first-time-fix. • Application More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted: