2 of 2 SLA Jobs in Bedfordshire

problem-solving ability with a proactive mindset. Highly organised with good time management. Confident supporting and guiding others. Comfortable working in a fast-paced, SLA-driven environment. Willing to learn, develop, and step into greater responsibility. What We Offer: 33 days holiday (including bank holidays), increasing with service. Annual ...

point of contact for IT issues, logging and resolving tickets via Freshdesk . You will ensure tickets are prioritized correctly according to business impact (SLA). User Lifecycle Management: Handling the full onboarding and offboarding process, including account creation in Active Directory, assigning Office 365 licenses , and setting up permissions. ...

Security ticket queue, taking ownership of tickets that are assigned to the Security team and managing through to resolution in line with ITIL, meeting SLA's and working with the IT team(s) as necessary. Company benefits: 30 Days annual leave plus 1 day, 2 weeks either side of your ...

Financial Reporting Studio and Smart View to deliver powerful financial insights. Manage quarterly updates & project delivery: Keep clients aligned with Oracle releases, change requests, SLA management and risk mitigation—ensuring customer satisfaction every step. You will have: Deep functional expertise in Oracle Cloud Financials, especially Accounting Hub Cloud integrations with …/SLA/Tax. Strong technical capabilities in reporting tools—OTBI, FRS, Smart View. Familiar with Oracle methodology (OUM/AIM), skilled at handling change requests, SR interactions, and project dynamics. Exceptional communicator with the ability to juggle multiple priorities and engage both finance and technical stakeholders. Bonus: Experience with ...