1 of 1 SLA Jobs in Bedfordshire

IT Support Technician

Hiring Organisation
DMS Computer Recruitment
Location
Bedford, Bedfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £32,000 per annum
incidents. • Utilise various platforms to respond, handle, and escalate issues. • You will have a ‘hands-on’ problem-solving approach, solving problems within strict SLA time frames. • Take ownership of incidents assigned to you and manage them through to resolution. • Ensuring SLAs are met: time to respond, time to resolve ...