2 of 2 SLA Jobs in Bedfordshire

Senior 1st Line Support Analyst

Hiring Organisation
Intercity Technology Limited
Location
Shefford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
problem-solving ability with a proactive mindset. Highly organised with good time management. Confident supporting and guiding others. Comfortable working in a fast-paced, SLA-driven environment. Willing to learn, develop, and step into greater responsibility. What We Offer: 33 days holiday (including bank holidays), increasing with service. Annual ...

1st Line Support Technician

Hiring Organisation
Gilmartins
Location
LU5, Houghton Regis, Central Bedfordshire, Bedfordshire, United Kingdom
Employment Type
Permanent
Salary
£26000 - £28000/annum
point of contact for IT issues, logging and resolving tickets via Freshdesk . You will ensure tickets are prioritized correctly according to business impact (SLA). User Lifecycle Management: Handling the full onboarding and offboarding process, including account creation in Active Directory, assigning Office 365 licenses , and setting up permissions. ...