1 of 1 SLA Jobs in Bedfordshire

1st Line Support Technician

Hiring Organisation
Gilmartins
Location
LU5, Houghton Regis, Central Bedfordshire, Bedfordshire, United Kingdom
Employment Type
Permanent
Salary
£26000 - £28000/annum
point of contact for IT issues, logging and resolving tickets via Freshdesk . You will ensure tickets are prioritized correctly according to business impact (SLA). User Lifecycle Management: Handling the full onboarding and offboarding process, including account creation in Active Directory, assigning Office 365 licenses , and setting up permissions. ...