Service Desk Analyst
Bletchley, Milton Keynes, Buckinghamshire, United Kingdom
Acora
within a Service Desk environment delivering remote support to corporate clients Understanding of Incident/Request management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The more ยป
Employment Type: Permanent
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