Jobs 1 to 11 of 11

Service Desk Analyst / Technical Support / IT Helpdesk

Milton Keynes -
Bluetownonline Ltd
The company design and implement innovative solutions and provides professional managed services working to an ITIL framework... Logging and updating all key information regarding the support call on the Company’s Incident Management Application. Resolving the support call in a quick and efficient manner, paying particular attention to Company SLA’...
Salary: £18k - 24.5k per year
Posted: 26 days ago

2nd Line Nightshift Service Desk Engineer

High Wycombe, Buckinghamshire -
Atech Support
Review tickets and respond to users appropriately and within established SLA standards; resolve open tickets in a timely and professional manner, ensuring a positive client experience... Knowledge and Experience: Experience working on an ITIL based Service Desk of an MSP or similar environment... Experience of AVAYA handsets. Experience with Office...
Salary: From £25,000 to £30,000 per annum depending on experience
Posted: 11 days ago

2nd Line Service Desk Engineer

High Wycombe, Buckinghamshire -
Atech Support
Review tickets and respond to users appropriately and within established SLA standards; resolve open tickets in a timely and professional manner, ensuring a positive client experience... Knowledge and Experience: Experience working on an ITIL based Service Desk... Experience of AVAYA handsets. Experience with Office 365. Experience with Citrix Xendesktop and...
Salary: Competitive
Posted: 11 days ago

3rd Line Infrastructure Engineer

High Wycombe, Buckinghamshire -
Atech Support
Virtualisation Technologies (VMware, Hyper-V) Desktop Operating Systems (including Windows 7, Windows 8) Microsoft Windows Server 2008 & 2012... Solid knowledge of Active Directory and Group Policy. Exchange Server 2003/2007/2010/2013. Thorough understanding of IP Protocols including, firewall configuration, switching, routing, DHCP & DNS... Change Management Experience... Industry specific qualifications...
Salary: From £40,000 to £60,000 per annum depending on experience
Posted: 11 days ago

Service Design & Assurance Manager

Buckinghamshire -
Michael Bailey Associates
The ideal candidate will have a proven background translate technical and business requirements into Service Descriptions, ITIL qualified to Intermediate level. Extensive Service Management experience including the management of third party suppliers in multi customer and provider environments. Contractual and commercial experience managing supplier SLA's, requirements and dependencies. An...
Salary: competitive
Posted: 3 days ago

3rd Line Analyst - Wintel AD (Active Directory)

Milton Keynes, Buckinghamshire -
ComputaCenter
3+ years experience with Active Directory, Windows Server 2003/2008. * Should be SC cleared or above... * Virtualisation (VMware or Hyper V) * Symantec, Websense, Threat Management Gateway 2010... Skills Desired: * WebSense & Threat Management Gateway. * IIS , ISA & Forefront Unified Access Gateway. * Virtualisation (VMware or Hyper V) * Scripting. * Citrix technologies... * ITIL Foundation... MCSA,...
Salary: Competitive
Posted: 21 days ago

3rd Line Network analyst - Security, Routing and Switching

Milton Keynes, Buckinghamshire -
ComputaCenter
CCNP R&S/Security or relevant experience (Highly desired) Solid understanding of Data Centre deployments (desired) Firewall Technologies (Mainly Cisco ASA, Checkpoint and Nokia ) Checkpoint - CCSA/CCSE. Understanding of proxy technologies (Ideally Bluecoat) Load balancers (Citrix Netscalers, F5, Cisco ACEs,)... A broad technical knowledge of Cisco Technologies, Juniper (LAN/WAN)...
Salary: Competitive
Posted: 22 days ago

Event 2nd Line Analyst

Milton Keynes, Buckinghamshire -
ComputaCenter
Summary. A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our dedicated customer Event Management Support team in Milton Keynes. The role requires an initiative driven and proactive individual, with good server knowledge to work in triage support across multiple customers within the Wintel and Virtualisation...
Salary: + Benefits
Posted: 22 days ago

Support Account Manager EMEA

Aylesbury -
Intel Security
Provide Enterprise Support customers with monthly/quarterly Executive Summaries and host a conference call for the customer and McAfee virtual team to discuss past or current support issues... These SLA's include, but are not limited to, customer status updates, issue escalation and the responsiveness of Product Specialists. Maintains a...
Salary: Competitive
Posted: 26 days ago

Service Desk Team Leader

Milton Keynes, Buckinghamshire -
ComputaCenter
Our client are looking for an experienced people manager to help drive forward services for our client... Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation... Ensure Department meets SLA performance targets... SAP... Remedy... Advanced knowledge...
Salary: Competitive
Posted: 22 days ago

Junior WebSphere Analyst - 6 Months +

Milton Keynes, Buckinghamshire -
Kelway Ltd
Operating system administration knowledge ( Windows and Linux ) - Essential. IHS ( or Apache ) - Essential... Experience of WebSphere a definite advantage. Experience of Banksphere, Java - an advantage. Experience of CA Introscope - Wily - an advantage... The role holder will need to develop strong problem solving and analysis skills utilising tools such as Wily Introscope...
Rate: Negotiable Day Rate
Posted: 6 days ago