Jobs 1 to 14 of 14

Service Desk analyst - 1st line support - Help Desk - ITIL

High Wycombe, Buckinghamshire -
FT Select
Our Customer Experience Executive’s must go the extra mile, take ownership, ensure all tasks are properly resolved and completed efficiently within the appropriate SLA, leaving the customer completely satisfied that the task has been undertaken in-line with our obsession over the experience we provide to our customers... Manage...
Salary: From £20,000 to £22,000 per annum plus bonus and benefits
Posted: 8 hours ago

Service Desk Assistant/Analyst/1st/2nd Line Support

Milton Keynes, Buckinghamshire -
Global Technology Solutions Ltd
Specific Duties and Responsibilities for a Service Desk Assistant: *As a Service Desk Analyst you will Log and own customer incidents arising from electronic or verbal notifications from customers falling within the responsibility of the Service Desk; *Create trouble tickets using the IT Service Management Tool; *Update trouble tickets with...
Salary: £20000 - £24000 per annum
Posted: 4 days ago

3rd Line Analyst - Wintel AD

Milton Keynes, Buckinghamshire -
ComputaCenter
3+ years experience with Active Directory, Windows Server 2003/2008. * Should be SC cleared or above... * Virtualisation (VMware or Hyper V) * Symantec, Websense, Threat Management Gateway 2010... Skills Desired: * WebSense & Threat Management Gateway. * IIS , ISA & Forefront Unified Access Gateway. * Virtualisation (VMware or Hyper V) * Scripting. * Citrix technologies... * ITIL Foundation... MCSA,...
Salary: Competitive
Posted: 14 days ago

Technical Administrator IT Operations Centre (ITOC)

Milton Keynes, Buckinghamshire -
Boeing
Continuous improvement. Update, create articles for knowledge management. Relationships with key stakeholders: BDUK Service Management... BDUK Infrastructure Management... BDUK Service Delivery. BDUK Service Desk Management... Base judgments around key ITIL principles... Microsoft SharePoint experience. ITIL qualified or understanding of ITIL. HP BTO Service management tool (or equivalent) desirable. SC Clearance...
Salary: Competitive
Posted: 6 days ago

Application Support Analyst

Milton Keynes -
Hays IT - Uk Posting account
â- Expertise in Microsoft Office particularly the use of Excel for data analysis â- Experience of using a Helpdesk CRM system â- Windows 7, XP, 2003, 2008, 2012 â- Excellent understanding of Web technologies and browsers â- Good listening, written and verbal communication skills â- The ability to learn product...
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 13 days ago

Service desk Team Leader - Telecommunications Mobile ITIL

High Wycombe, Buckinghamshire -
FT Select
Day to day mentoring and coaching of the Customer Experience team in respect of best practice and industry knowledge... in line with SLA’s. Regular quality assurance checks of CRM, proactively identifying and addressing issues/errors... People and performance management of Customer Experience Executives... Strong working knowledge of Microsoft Office...
Salary: From £28,000 to £35,000 per annum plus benefits
Posted: 9 hours ago

Support Manager / Technical Support Manager - 2nd / 3rd Line

Beaconsfield, Buckinghamshire -
Capita Resourcing - IT Resourcing
Support Manager / Technical Support Manager urgently required. My client, a leading IT Services Provider has an urgent requirement for a Support Manager / Technical Support Manager to join their highly experienced team based in Beaconsfield. The ideal candidate will be responsible for the day-to-day leadership and mentoring of the...
Salary: £40000 - £50000 per annum
Posted: 6 days ago

Infrastructure Support Team Leader

High Wycombe -
Capita - ITIN
Therefore it is important to define the responsibilities associated with the activities that have to be performed in the owned process, as well as providing continued interaction and close working relationships with the other process owners Main Responsibilities Work to ITIL v3 & ISO 20000 best practice... Escalating the Incidents aligned...
Rate: £350.00 - £400.00 per annum
Posted: 6 days ago

3rd Line Network analyst - Security, Routing and Switching

Milton Keynes, Buckinghamshire -
ComputaCenter
CCNP R&S/Security or relevant experience (Highly desired) Solid understanding of Data Centre deployments (desired) Firewall Technologies (Mainly Cisco ASA, Checkpoint and Nokia ) Checkpoint - CCSA/CCSE. Understanding of proxy technologies (Ideally Bluecoat) Load balancers (Citrix Netscalers, F5, Cisco ACEs,)... A broad technical knowledge of Cisco Technologies, Juniper (LAN/WAN)...
Salary: Competitive
Posted: 14 days ago

SC/DV Service Delivery/Small Works Project Manager

Milton Keynes, Buckinghamshire -
Spring Technology
My client, an executive agency and a trading fund of the UK Government requires and SC/DV Cleared Service Delivery Manager and Small Works Project Manager for an initial 6 month contract position paying up to £400 per day based in the organisations Buck and London offices. The Service Delivery...
Rate: £400.00 per day
Posted: 4 days ago

Asset and Configuration Manager

Milton Keynes, Buckinghamshire -
ComputaCenter
Ensuring data accuracy within the AMDB and CMDB; provide proactive information across all divisions of Computacenter to ensure all information is accurate within SLA... Extensive experience in an ITIL Asset and Configuration management capacity with a minimum of 5 years experience... ITIL Version 3 Intermediate Accredited... Manage relationships between CI...
Salary: Competitve
Posted: 8 days ago

IT Security Analyst

Buckinghamshire -
Rullion IT Plus
Ensure that requests are completed within agreed SLA. *Investigates Security breaches with Information Security... *Knowledge of MS Office, Access, and SQL 2005 + or UDB DB2. *Development / scripting knowledge using dot Net technology with emphasis on VB and Power Shell. *Excellent Technical analysis / problem solving skills... *Project Management Skills... *Web / SOAP /...
Posted: 6 days ago

Test and Environment Manager

Milton Keynes, Buckinghamshire -
ComputaCenter
Produce KPI/SLA management reporting... Industry standard tools exposure; such as HP ALM, BEA, Atlassian, Jira, SCCM. Experience of test automation products. The ideal candidate should have SC clearance or the ability to become SC cleared... Key facts about Computacenter. Computacenter named RSA® Authentication Partner of the Year 2014. Computacenter...
Salary: Flexible benefits scheme
Posted: 11 days ago

Account Manager

Milton Keynes, Buckinghamshire -
Sopra Steria Recruitment Limited
Our commitment to minimising our impact on the environment is quantified through our certification to the ISO 14001 standard... This is fully client facing where on-site presence, networking and stakeholder engagement experience is key. This is ultimately a delivery focused role, suitable for someone who has experience managing others...
Salary: Base Salary + Bonus + Benefits
Posted: 22 hours ago