1 SLA Jobs in Dartford

for this role. Able to commute to Dartford office and work 3 days onsite. Ability to work under pressure and a team to meet SLA's and KPI Able to work in a team and independently. The role: Oversee the prioritization and assignment of internal support tickets for the applications … team, ensuring adherence to SLA priorities and allocation to appropriate internal or external resources. Take ownership of the starter, mover, and leaver process for business applications, including account creation, editing, disabling, and managing license requirements. Maintain awareness of the IT Applications business continuity plan and provide support to the team more »