Service Level Agreement (SLA) Jobs in Glasgow, Scotland

Key Skills; - Extensive knowledge MS Server 2008 / 2012 - Abilty to repair and build HP / Dell servers - Maintain agreed levels of service provision to customer base - Identify and resolve incidents - Periodic onsite audits to ensure SLA’s are being adhered to - Pre-sales activities when needed - Microsoft based skill set Location -...

As an experienced, capable and commercially aware Service Delivery Manager, you will be able to manage multiple customers and balance priorities accordingly... Experience of service delivery/service management gained in a commercial, outsourced or multi-vendor environment together with knowledge of aviation, airport and air traffic operations is highly desirable.....

SWAN (Scottish Wide Area Network) is a result of the McClelland review of Scottish Public Sector ICT Infrastructure and recommendation of the delivery of a single public sector communications network infrastructure... Connectivity with the Internet; Interconnection with other UK-wide Public sector networks such as JANET and PSN; Domain Name...

SWAN (Scottish Wide Area Network) is a result of the McClelland review of Scottish Public Sector ICT Infrastructure and recommendation of the delivery of a single public sector communications network infrastructure... Connectivity with the Internet; Interconnection with other UK-wide Public sector networks such as JANET and PSN; Domain Name...