9 of 9 SLA Jobs in Glasgow

company). Hours: 9:00 am - 5:30 pm Key Responsibilities Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers Undertake Non Standard Requests ...

Cleared 2nd Line Engineer on contract to be based in Glasgow. Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain a 2% incident per month target Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal ...

Park Place, Derby, DE24 8DZ End Client - Computacenter Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain a 2% incident per month target Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers ...

company). Hours: 9:00 am - 5:30 pm Key Responsibilities Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain incident target per month Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project ...

company). Hours: 9:00 am - 5:30 pm Key Responsibilities Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain incident target per month Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project ...

site Careers |Ashurst Perkins CoieAbout you: The successful candidate will have: Relevant Cyber Security and/or IT experienceExperience in metric reporting andKPI/SLA managementExperience with securitytechnologies such as firewalls, SIEM, DLP and endpoint protectionExperience working with Jira, AzureDevOps, ITSM tools such as Cherwell and ServiceNow and the MSOffice ...

deploy, and maintain database systems and solutions Provide expert technical guidance to colleagues, stakeholders and customers Support database systems to ensure availability, performance and SLA compliance Manage database security, integrity, and compliance with data standards. Develop, implement, and maintain backup and disaster recovery procedures Deploy and configure database solutions into ...

deploy, and maintain database systems and solutions Provide expert technical guidance to colleagues, stakeholders and customers Support database systems to ensure availability, performance and SLA compliance Manage database security, integrity, and compliance with data standards. Develop, implement, and maintain backup and disaster recovery procedures Deploy and configure database solutions into ...

privately-owned IT CompanyRole purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will … Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real ...