Service Level Agreement (SLA) Jobs in Glasgow, Scotland
Jobs 1 to 3 of 3
CCNP qualified Cisco Engineer urgently required by technology solutions provider clinet based in Central Scotland... Cisco CCNP (Cisco Certified Network Professional) essential... This is a crucial role within this organisation therefore applicants must have: * Strong general Cisco skills with CCNP certification (Cisco Certified Network Professional) * Previous experience working with Cisco...
Salary: £31000 - £40000 per annumPosted: 10 days ago
Glasgow, Lanarkshire -
AACC, AIC, IQ, Avaya Proactive Contact, EMC and knowledge of Linux/Unix (preferably Red Hat ). Avaya and other contact center knowledge preferred... - Reviews and updates existing technical design documentation to support services delivery and to support the transition management process... AACC, AIC, IQ, Avaya Proactive Contact, EMC - Knowledge of Linux/...
Salary: From £37,000 to £42,000 per annum plus oncall and benefitsPosted: 6 days ago
To respond to support calls as assigned with SLA ensuring calls are quickly and accurately logged, closed and analysed to prevent future occurrences and that call resolution priorities are met. - To escalate problem calls to 3rd line support to meet the departments SLA's and to ensure maximum level of...
Salary: £22000 - £26000 per annumPosted: 13 days ago