incidents/service requests within ticketing system. Own incidents/service requests or escalate to 2nd/3rd line support where necessary. Work to SLA thresholds for all incidents/service requests. Dedicated to meeting the expectations and requirements of internal and external customers Establishes and maintains effective relationships with more »
Weetabix Mills, Burton Latimer, Kettering, Northamptonshire, England
WEETABIX LIMITED
technical review meetings to ensure new designs meet our security standards. Engage in quarterly cyber security tabletop exercises. Meet agreed Security ServiceLevel Agreements (SLA’s) and achieve KPI’s. Training Firebrand’s sector leading Level 4 Cyber Security Technologist (L4CST) Apprenticeship Programme trains apprentices to implement a series of more »
Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
incidents/service requests within companys ticketing system. Own incidents/service requests or escalate to 2nd/3rdline support where necessary. Work to SLA thresholds for all incidents/service requests. Perform tasks relating to field based colleagues users including, but not limited to: tracking and auditing of equipment more »
