Service Level Agreement (SLA) Jobs in Northamptonshire
Jobs 1 to 3 of 3
Service Desk Support, 1st line support, 2nd line support, helpdesk support, ITIL... As a Service Desk Analyst, you shall provide first line support to internal staff whilst working within agreed SLA's... You shall ensure that all issues are logged on to the Service Management software, so that all tickets...
Rate: £150 - £160 per dayPosted: 6 days ago
An exciting opportunity has come up for a Support Analyst To provide first and second line IT support service through the Service Desk and through direct business contact via site support, delivering the highest level of support and coaching to end users ensuring the most cost effective use of the...
Salary: £23000 - £28000 per annum + BenefitsPosted: 16 days ago
Northampton, Northamptonshire -
Deerfoot IT Resources Ltd
An inquisitive and analytical mind who is service driven... * Knowledge of report writing packages such as Crystal Reports... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or MOUS certification. * Extensive knowledge of Service Desk Management... * Qualified to HND/BSc level or above.....
Salary: £32000 - £35000 per annumPosted: 15 hours ago