3 of 3 SLA Jobs in Northamptonshire

IT Operations Manager

Hiring Organisation
Ideal Personnel & Recruitment Solutions Limited
Location
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Employment Type
Permanent
systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with their service level agreement, monitoring system performance, troubleshooting issues, managing budgets, and implementing new technologies. Duties and Responsibilities Support the IT Director with the implementation of the firms ...

Head of Technical Support

Hiring Organisation
Logistex
Location
Desborough, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team deliver Champion a customer-first culture and enhance self-service resources. ...

Head of Technical Support

Hiring Organisation
Logistex
Location
Kettering, North Northamptonshire, Northamptonshire, United Kingdom
Employment Type
Permanent
Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team deliver Champion a customer-first culture and enhance self-service resources. ...