Jobs 1 to 15 of 19

Service Desk Analyst

Manchester -
Ricoh UK
Receipt, response, fix and referral of ITS service calls within agreed SLA’s... Classification and prioritisation of calls in-line with Incident Management processes... Escalation of calls within Incident Management guidelines, providing status feedback to customers and team/management at regular intervals... - VPN to backup servers to make sure backups...
Salary: £18k
Posted: 5 days ago

Service Desk Analyst

Manchester, Lancashire -
Spring Technology
Within the company there are major transformation and improvement projects taking place, which the successful candidate will have to support in a helpdesk support scenario working to agreed SLA's and KPI's... *Achieved Level 2 in service desk and Incident Management. *Networking Experience (Wi-fi, WAN, LAN) *A working...
Salary: £19000.00 - £20000.00 per annum
Posted: 5 days ago

Service Delivery Leader

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Service Delivery Leader... Customer Relationship Management... - immediate escalation of high impact client Live or UAT issues to Service Delivery Manager for both service outage and commercially related issues Performance Management... - identify personal training needs and action them Coaching... ITIL Foundation. Minimum GCSE A-C grades preferably ‘A’ levels... Computer...
Salary: £25,000 to £35,000 - Dependant On Experience
Posted: 4 days ago

Windows Deployment Engineer

Manchester -
Computer Futures
A strong Windows 7 Deployment Engineer is required to join a fantastic public sector deployment team within the Greater Manchester area... - Windows XP/7 - MS Office - Active Directory - Exchange - Previous experience of doing a Windows 7 Deployment project is essential. We are looking for someone with a can do attitude...
Rate: £11 - £13 per annum + competitive
Posted: 18 days ago

2nd line support Analyst

Manchester, Lancashire -
Harvey Nash plc
The client who are a well known eCommerce business are in need of long term extra resource on there service desk to be responsible for mainly 2nd line issues (some 1st line)... * Working to agreed OLA's and SLA's... * Administration of Service Management Tool, working with the Service Management...
Posted: 2 days ago

IT Service Desk Team Lead / ITIL / Service Desk

Manchester, Lancashire -
Circle Recruitment
So in the role you shall be responsible for supervising to ITIL best practices and then have an involvement in core IT Service Management functions. This will include Incident Management, Change Management, Configuration Management and Service Level Management... Keywords: IT Service Desk Team Lead / IT Helpdesk Manager / ITIL / SLA / Service...
Salary: £26000 - £31000 per annum + Benefits
Posted: Yesterday

Software Support Engineer

Salford, Lancashire -
Outsourcery Hosting Ltd
Essential skills and qualifications required for Software Support Engineer at Outsourcery: - Trouble shooting experience within a IT helpdesk environment preferably with an ISP or hosting business - Understanding of Internet Technologies and Services - DNS, SSL, NAT - Experience with Microsoft’s Server Platforms - Understanding of Microsoft’s Active Directory Desirable skills and...
Salary: From £25,000 to £30,000 per annum plus Bonus, Pension, Benefits
Posted: 25 days ago

1st Line Support Engineer - Windows, Active Directory, Citrix

Greater Manchester -
Talent International
Windows Server, Windows 7, 8, AD, Citrix, Desktops, laptop, 1st line support... Work with MS Windows XP, Windows 7, Windows Server 2003 & Server 2008 R2, AD... Some technical skills needed will include MS Windows XP, Windows 7, Win 2003 + Server 2008, AD, Anti-virus , and ideally some exposure to WANS,...
Salary: £16000 - £20000 per annum + excellent benefits
Posted: 5 days ago

IT Service Manager - Circa £50K - ITIL - Manchester.

Manchester, Lancashire -
Adria Solutions Ltd
The IT Service Manager is a senior position within the Service & Change Management Team who will operationally manage the provision of IT services to the Group. This will include BAU services and Service Management support, expertise and oversight into projects... * Providing performance statistics and reporting to customers... * Ensuring that agreed...
Salary: £40000 - £48000 per annum + Benefits
Posted: Yesterday

IT Service Managers x2

Manchester, Lancashire -
Talent International
Service delivery, Service manager, ITIL, Major Incident, Problem Change, Transformation, BPR... The Service Manager roles are both key roles within the organisation and will both report into the Service Delivery Manager who manages the provision of IT Services to the Organisation... Manage SLA's and OLA's... Provide performance statistics...
Salary: £40000 - £52000 per annum
Posted: 5 days ago

Systems Administrator

Manchester -
Ricoh UK
SQL Database administration and support... - Data Migration for new customers... - Administration experience of the Axios Assyst IT Service Management software product. - SQL Server T-SQL development... - Development of parameter driven Management and KPI Crystal Reports... - MS Excel Advanced Level. - Experience of working in an ITIL structured service environment... - General knowledge...
Salary: £25k
Posted: 3 days ago

1st / 2nd Line Support Engineer - Wigan - £20K

Wigan, Lancashire -
Senitor Associates
Hardware - Active Directory - Windows Server - WAN - LAN - Web and Email Filtering - IT Support - 1st Line - 2nd Line - Helpdesk - Service Desk - Technical Support... * Knowledge of web / email filtering... * Hardware - Servers / PCs / Printers / LAN hardware... * Wide Area Network and Local Area Network experience. * Mobile Device Management (android / IOS / Blackberry) * Backup/Restore from...
Salary: £18000 - £20000 per annum
Posted: 5 days ago

IT Infrastructure Service Delivery Manager

Manchester, Lancashire -
L'OREAL UK LTD
Accountability for performance against service SLA... Supplier Management 10% Participate in commercial negotiations of local supplier contracts for service delivery... Demonstrates outstanding service delivery skills... ITIL)... Excellent people management skills... Technical knowledge and experience of: SAP ECC. EMC SANS. CISCO Networks. Intel X series Servers. Microsoft Server, SCCM, SQL. Oracle.....
Salary: Competitive
Posted: 10 days ago

IT Support Technician

Wigan, Lancashire -
Senitor Associates
Active Directory - Server - WAN/LAN - Software - Hardware - Customer Service - Firewalls... *Ensure any issues are logged, prioritised and resolved within SLA's... *Provide Support on PC, LAN and other connectivity issues for the company and it's customers... *Extensive Active Directory knowledge. *Hardware knowledge - (Servers/ PC's/ Printers/ LAN hardware) *Software...
Salary: £18000 - £20000 per annum
Posted: Yesterday

Support Engineer - Security, Firewalls, Fortinet

Rochdale, Lancashire -
Zen Internet Ltd
We're now looking for a Support Engineer - Security, Firewalls, Fortinet to join our Corporate & Mid Market division... Track record of coaching and mentoring colleagues... To be successful in this role you will need the following: Substantial experience in networking, eg BGP, Routing Protocols, IPSEC, IPVPN L2/L3, Firewalling, TCP/...
Salary: Up to £31,000 per annum depending on experience + benefits
Posted: 8 days ago