2 SLA Jobs in Norwich

for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset database Ability to work on more »

responsible for: Design, development and testing of IT technology solutions Provide support & guidance to Software Development team Support Incidents to be resolved within agreed SLA To communicate delivery commitment progress and any issues. Positively influence the culture of your team. This role is ideal for you if you have: SQL more »