Jobs 1 to 5 of 5

1st Line Helpdesk Support - Sheffield

Sheffield, South Yorkshire -
HAYS INFORMATION TECHNOLOGY
Basic understanding of Active Directory... - ITIL - Desirable. - Lotus Notes - Desirable... - Ensure that calls are logged, monitored, actioned and closed within the relevant SLA by the relevant department/provider... - Produce report on a regular basis to the line manager to ensure issues relating to support are addressed timely... 1st LINE, FIRST...
Rate: £9.00 - £10.00 per hour
Posted: 5 days ago

1st Line Helpdesk Support - Sheffield

Sheffield -
Hays IT - Uk Posting account
An aptitude for working with ICT applications and systems to undertake analysis, diagnosis and resolution of issues for staff. - In addition there will be a range of administration duties to support the ICT department. Summary of Main Duties & Responsibilities - To provide Service Desk between Monday to Friday 9 am to...
Salary: Negotiable
Posted: 25 days ago

IT Desktop Support - Sheffield

Sheffield -
Hays IT - Uk Posting account
Where necessary ensure that the relevant escalation processes are followed. - Extract and present information held on computer and manual information systems including operational and non operational systems - Collate and analyse incident, problem and change information to identify the underlying causes and propose resolutions via Service Improvement Plans to the ICT...
Rate: Negotiable
Posted: 25 days ago

IT Support Engineer (2nd Line)

Sheffield, Yorkshire -
Access Computer Consulting Plc
Technical skills; o Windows Server 2003/2008/2012 and Active Directory o Microsoft Operating Systems, XP, Vista, 7 o Microsoft Office 2003 - 2010 o Network Technology LAN/WAN/Firewalls o Citrix/VMWare o MCTS/MCITP certified in Windows 7 or in-depth experience This is an excellent opportunity to work...
Posted: Yesterday

2nd Line IT Support Manager

Sheffield, Yorkshire -
Access Computer Consulting Plc
To ensure that problem management techniques are deployed in a pro-active manner to reduce the number of incidents affecting end users. To ensure that the 2nd Line team respond within agreed SLA's... Experience supervising or managing staff of 10 + within 2nd Line Teams within an ITIL environment. Ideally...
Posted: Yesterday