3rd line IT Engineering Specialist - 24x7 Shift
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Hybrid/Remote Options
Hybrid/Remote Options
BT Group
Problem solving and application of technical knowledge to unknown issues. Delivering successful technical resolutions to complex customer issues escalated by 2nd line support teams within agreed Service Level Agreements (SLA). • Planning of complex change with first time successful delivery to ensure sustained service across wide ranges of products and solutions. Keep abreast of changes to existing, emerging and new More ❯
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