Jobs 1 to 3 of 3

Service Desk Manager

Sheffield -
Capita - ITIN
You will be reporting directly to the Service Delivery Director and be a member of the Service Management Team... Good service desk management experience... Good experience with KPI'S and SLA's. Experience of supporting an Active Directory environment and Microsoft Windows client operating systems... Experience of using a Service...
Salary: £35000.00 - £40000.00 per annum
Posted: 9 days ago

Data Analyst

Sheffield, South Yorkshire -
Atos
The Employee Assistance Programme can also be used to support line managers and HR departments with work-related issues... Work with the CSI team to meet and exceed targets/SLA... Essential Skills and Experience: Intelligence and analytical skills, with ability to work with stakeholders to ensure targets are met and...
Salary: excellent benefits
Posted: 9 days ago

Service Desk Analyst

Sheffield -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Feeding into and Supporting Line Manager with Service Improvement Plans (SIP's)...
Salary: £16000 - £18000 per annum + benefits
Posted: Yesterday