2 of 2 SLA Jobs in Sheffield

software, hardware, and network problems that first-line support can resolve. Prioritised and complete incidents as directed by the IT Operations Manager to meet the agreed service level agreement (SLA) and ensure a high level of customer satisfaction. Monitoring performance against agreed Key performance indicators (KPIs) Manage the provision of Computer, Printing and AVA supplies and spares at a local More ❯

appropriate * Seek to continually improve the controls' processes and ways of working * Effectively manage task enablement for provision and repair to meet the required appointment date/s or SLA's Manually build tasks to meet the required appointment dates where automation is not in place e.g. Cloud Voice Please send your latest CV LA International is a HMG approved More ❯