Jobs 1 to 3 of 3

Service Desk / Helpdesk Analyst

Sheffield -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Feeding into and Supporting Line Manager with Service Improvement Plans (SIP's)...
Salary: £17000 - £18000 per annum + benefits
Posted: 15 days ago

Technical Support Analyst

Sheffield, South Yorkshire -
Broady Limited
Main Tasks and Responsibilities: Take 1st line calls to the Service Desk providing a suitable solution to any incident worked on within the agreed internal SLA, keeping the user informed... Amend and Upload Data / Photos to the Intranet... Image and install thin client / laptop equipment, if required (via AD/SCCM)...
Salary: From £20,000 to £22,000 per annum + benefits
Posted: 5 days ago

Oracle PL/SQL Support Analyst/Developer

Sheffield, South Yorkshire -
Proactive Appointments
Our market leading client requires an Oracle PL/SQL Support Analyst/Developer to join them on a permanent basis. Key responsibilities are as follows: As the main contact for Oracle PL/SQL user support issues you will be responsible for: Working on open Tickets and resolving them in a timely...
Salary: Up to £40,000 per annum + benefits
Posted: 6 days ago