Service Level Agreement (SLA) Jobs in Slough, Berkshire

Job title: IT Manager, Systems Manager - 3rd party outsource management, Windows technologies, TCP/IP, VOIP... - In this role a large part of successfully delivering the IT, network, infrastructure and desktop services will be your strong ability in managing 3 rd party outsourced IT providers and your skills in ensuring they...

Build and maintain thorough in-depth knowledge of all aspects of the company's suite of products including the technologies on which they rely, such as Windows Server 2003 - 2012, SQL Server 2005 - 2008, VMware v5.x... Microsoft Windows Server 2003 - 2008 R2... Windows networking, RDP, VPN, FTP... Microsoft SQL...

Troubleshoot, deploy and resolve network, voice (SIP VoIP), wireless, security and data related issues... - Develop and manage SLA with suppliers... - Produce and amend existing SQL query based reports (including Crystal Reports) and other data extraction tools. - Oversee the administration of the SQL Server environments within the group... - Ensure SLA's...

We are currently recruiting for an IT Manage for a rapidly growing client based in Slough. *Has a technical IT background and can interpret and translate IT language. *Managing outsourced IT providers / 3rd party vendors and ensures that they meet their performance standards (SLA's) *Is an excellent communicator and...