2 of 2 SLA Jobs in Slough

reconciliation between Mintsoft and customer/financial records. Build and maintain reporting dashboards (KPIs such as pick accuracy, order turnaround time, stock discrepancies, SLA adherence). Investigate and resolve stock discrepancies, working with warehouse teams to identify root causes. Provide data extracts and analysis to support customer reporting and internal ...

staffing plans, and hiring roadmaps to support company growth over the coming years Establish individual performance frameworks: set clear KPIs per role (CSAT, NPS, SLA's, adoption, retention), run regular performance reviews, and create development paths Establish reporting and dashboards that make performance visible at individual, team, and company level ...