Jobs 1 to 14 of 14

Head of Service Desk

Full responsibility and accountability of service delivery of the infrastructure services within scope of the service tower. Owns responsibility that service desk service production meets SLA requirements and ensures service continuity... Leads the leadership team which is accountable for running the service desk operations to meet SLA requirements and ensures...
Maidenhead, Berkshire -
Adalta Recruitment Solutions
Salary: £65000 - £75000 per annum
Posted: 2 days ago

2nd line Engineer

Customer facing 2nd/3rd line support for incidents and service requests to SLA. System administration to SLA. Certified training on SQL installationmaintenanceadministrationsupport. Website (IIScreationMaintenance) CRM (MS SharePointBizTalkCRM) Finance application support including ITIL training... Experience within supporting MS OS inc windows 7/2003 and 2008R2. Experience with SQL troubleshootingknowledge. Experience with...
Berkshire -
CPS Group Limited
Rate: £185 - £225 per day
Posted: 17 days ago

Major incident manager

Suitable candidates will have: - A minimum of 3 years experience in Major Incident Management... - Apply standard incident Management techniques to ensure disruptions to service stability and outage times are kept to a minimum. - Driving Service management best-practice and ITIL process standardization. - Maintain measurements and KPI reporting for global service...
Maidenhead, Berkshire -
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + Benefits
Posted: 4 days ago

Domain Hostmaster and Network Abuse Administrator - mat cover

They will also handle any DNS changes as requested by customers in accordance with any SLA’s in place... DNS changes. SSL Certificate registration, renewal and cancellation... Good PC skills (Window XP, 7) and Microsoft Office exposure... Strong knowledge of DNS. Strong knowledge of SSL Certificates... Advanced knowledge of DNS...
Reading, Berkshire -
Daisy Group
Rate: £150 per day
Posted: 11 days ago

Network Delivery Supervisor

This includes working with internal teams and external hardware & logistics service partners to meet achieve required service levels, jeopardy managing requests based on priority, and including escalation of any issues to the appropriate individual(s)... Be vigilant for possible fraudulent activity and if necessary raise a security incident report using...
Reading, Berkshire -
Daisy Group
Salary: Up to £35,000 per annum
Posted: 11 days ago

Senior Major Incident Manager - ITIL

Essential Skills: Demonstrable track record of working as an Senior Incident manager within a large and complex blue chip organisation; experience working as an Incident Manager with expert knowledge across data centre technologies such as: Windows/UNIX, RDBMS and storage; proven experience working in an Incident Management role where your...
Maidenhead, Berkshire -
Earth Stream Global
Salary: on-call, bonus and benefits
Posted: 6 days ago

Major Incident Manager - Logistics Conglomerate

The role will see the successful candidate take ownership of all the strategy and implementation of Incident Management across the department. The team is accountable for the adoption of service management best practices and processes, and for tracking service level performance of core systems, applications and infrastructure... A general list...
Maidenhead, Berkshire -
EarthStream Global
Salary: From £50,000 to £65,000 per annum
Posted: 6 days ago

Service Manager

SSL/HRR/RTR/0890... * Incident, Problem, Change and configuration management. * Service level reporting based on agreed SLA and costs... * Demonstrable experience and aptitude for customer facing service management... * Certification in ITIL... * Knowledge and certification in other Service Management methodologies (Six-Sigma, CMMI, DevOps) * Knowledge of 'Cloud' based delivery models (XaaS) *...
Reading, Berkshire -
2M Employment Solutions
Salary: £45000.00 - £55000.00 per annum
Posted: 3 days ago

Application Support Analyst

Working as part of the Apps support team, you will be responsible for supporting applications for a number of clients using Microsoft products, in particular MS Dynamics CRM, MS SharePoint and .net... We design, implement and support public clouds, private clouds or hybrid... What you will do: 2nd/3rd line...
Berkshire -
Capita plc
Salary: £30000.00 - £35000.00 per annum
Posted: 5 days ago

Network Support Supervisor 24/7

Management of customer escalations and potential SLA breaches... Juniper and Extreme firewalls. Wireless technologies including Meraki, Cisco and Extreme. F5 configuration and fault finding... SC Clearance or the ability to be SC cleared is mandatory... Relevant ITIL qualification. CCNA- SP or R&S or equivalent experience is desirable. Knowledge of...
Reading, Berkshire -
Daisy Group
Rate: £350 p/d
Posted: 11 days ago

IT Recruitment - New Accounts

Location: Reading / Manchester... We provide solutions tailored to our clients’ specific needs across all technical and business disciplines... You will ensure that all aspects of the sales cycle are undertaken effectively and professionally - adhering to Sopra Steria’s company selling methodology... - To effectively develop and manage customer relationships - To provide...
Reading, Berkshire -
Sopra Steria Recruitment
Salary: From £35,000 to £65,000 per annum in OTE
Posted: 18 days ago

Service Desk Analyst, Helpdesk Support Analyst, SQL, Linux

Job Purpose. Perform a multi-function role within a busy support department. Responsible for supporting and implementing customer services and also coordinating projects. This high profile role will see you building tools and processes which will contribute to the successes\goals of the team. Key Responsibilities. *Provide accurate advice to...
Newbury, Berkshire -
People Source Consulting
Salary: £20000 - £30000 per annum + 21% shift bonus + benefits
Posted: 5 days ago

Linux Support Engineer

As their Linux Support Engineer you will be based in their easily accessible office in Slough... Essential Linux Support Engineer experience includes: * Providing 1st line customer support for all technical issues * Administration of hosted services * Monitoring all environments and responding to alerts of systems and applications * Trouble shoot issues in...
Slough -
Salary: £30000 per annum
Posted: 16 days ago

Core Network Engineer - IMS

Onsite support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA... University degree in telecom technology, Computer Science, or equivalent qualification. At least 2 year experience in telecommunication service area In-depth is preferred, current technical knowledge of: Routing,...
Berkshire -
Rate: £250 - £260 per day
Posted: 3 days ago