Service Level Agreement (SLA) Jobs in Swindon, Wiltshire

The successful applicants will be providing application support to multiple sites with over 10,000 users; providing support to the company's products and services (mainly SQL Server), as well as general IT related issues to both internal & external users... Your technical experience will be based around Windows SQL applications,...

You will be responsible for managing all support related incidents with duties including providing advice to users, safeguarding critical systems and helping maintain and improve systems availability whilst working within an agreed SLA... The ideal candidate will have a good knowledge or LAN, WAN AND WLAN Networks ... A good knowledge...

Technology: SQL Server, Windows 2008 or 2012, Windows 7 or 8, DHCP, DNS, IP Schemas... Essential skills; Experience of Windows SQL applications, support and architecture... Diagnose and resolve customer reported challenges ranging from basic networking (DHCP, DNS and IP schemas) through to data resolution via SQL queries and stored procedures.

Role:- To ensure the IT Service Delivery within House of Fraser meets agreed standards. Working closely with partners, suppliers and internal teams: monitor, manage, and ensure continuous improvement of the IT Service, ensuring IT industry Best Practice is followed to deliver highly-available solutions efficiently and cost effectively... Manage relationships...

Technology: SQL Server, DHCP, DNS, IP Schemas, Windows Desktop & Windows Server... Diagnose and resolve customer reported challenges ranging from basic networking (DHCP, DNS and IP schemas) through to data resolution via SQL queries and stored procedures... Meet the company's SLA to ensure the highest and most efficient support is...

I have an exciting and challenging opportunity for an experienced Oracle Fusion Middleware Support Analyst for my key client based in Swindon. Working within the Middleware Application Support team you will support of the Oracle Fusion Middleware system resolving incidents and problems while ensuring the SLA targets are met as...