1 of 1 SLA Jobs in Swindon

Service Desk Support Engineer

Hiring Organisation
Bulb Resourcing
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks to ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure ...